Service Design & Design Thinking Training Courses
Reimagine Services, Innovate Solutions, and Delight Customers with Design Thinking

Continuous Innovation & Process Improvement
Continuous Innovation & Process Improvement
Leadership, Innovation & Enterprise Skills
Leading & Managing Through Strategic Planning & Innovation
Certificate in Smart Leadership
Masterclass on Cultural Intelligence & Innovation
Advanced Problem Solving & Decision Making
Creating a Culture of Innovation
Leadership, Creativity & Peak Performance
Achieving Leadership Success through People & Innovation
Certificate in Leading People & Innovation
Certificate in Smart Leadership
Accelerating Open Innovation
Continuous Innovation & Process Improvement
Innovation in a VUCA World
Leadership, Creativity & Peak Performance
Leadership, Innovation & Enterprise Skills
Strategies for Leading Successful Change Initiative
Advanced Problem Solving & Decision Making
Continuous Innovation & Process Improvement
Leadership, Innovation & Enterprise Skills
Leading Disruptive Change and Innovation
Leading & Managing Through Strategic Planning & Innovation
Accelerating Open Innovation
Achieving Leadership Success through People & Innovation
Certificate in Leading People & Innovation
Certificate in Smart Leadership
Leadership, Innovation & Enterprise Skills
Leadership, Creativity & Peak Performance
Strategies for Leading Successful Change Initiative
Service Design & Design Thinking Training Courses
Service Design and Design Thinking Training Courses empower professionals to create impactful, user-focused solutions that drive business success. These courses combine creative problem-solving techniques with practical tools to reimagine services, improve customer experiences, and enhance operational efficiency.
Designed for professionals across industries, these training courses focus on understanding customer needs, prototyping innovative solutions, and implementing strategies that align with organizational goals. Participants will explore key methodologies such as journey mapping, empathy-driven research, ideation, and iterative design processes.
By attending Service Design & Design Thinking Training Courses, individuals and teams can harness innovative thinking, streamline service delivery, and transform challenges into opportunities, creating value for customers and stakeholders alike.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.