Masterclass on Cultural Intelligence & Innovation

Upcoming Sessions

Classroom sessions
Online sessions

Course Introduction

Cultural Intelligence (CI) is the capability to understand, respect, and work effectively with people from different cultural backgrounds. In today’s interconnected and globalized environment, professionals with high cultural intelligence are better equipped to collaborate, communicate, and lead across borders. This Masterclass on Cultural Intelligence & Innovation Training Course strengthens participants’ ability to navigate cultural differences while building meaningful professional relationships in diverse settings.

Alongside cultural intelligence, innovation has emerged as one of the most critical leadership competencies across industries. Organisations that foster innovative thinking are better positioned to adapt, compete, and grow in rapidly changing environments. This training course integrates cultural intelligence with innovation, enabling participants to develop a mindset that supports creativity, agility, and forward-thinking decision-making. By understanding how culture influences innovation, participants gain practical insights to drive sustainable value for themselves and their organisations.

This Masterclass on Cultural Intelligence & Innovation Training Course combines theory, practical tools, and real-world applications. It provides a comprehensive learning experience that supports professionals working in multicultural environments while encouraging innovative approaches to problem-solving and leadership.

Key highlights of this training course include:

  • Understanding the foundations and dimensions of cultural intelligence (CI)
  • Developing effective cross-cultural communication and negotiation skills
  • Exploring the strong link between organisational culture and innovation
  • Enhancing critical and creative thinking capabilities
  • Building a global mindset that supports innovation and adaptability

Modules

This training course is split into the following modules:

Module I - Creating a Culture of Innovation

Module II - Developing your Cultural Intelligence (CI) & Leading in a Global Organisation

Objectives

Upon completing this Masterclass on Cultural Intelligence & Innovation Training Course, participants will gain a clear understanding of how culture and innovation intersect in modern organisations. This training course aims to build both awareness and practical capability, enabling participants to apply learning immediately in their professional roles.

By the end of this training course, delegates will be able to:

  • Describe the fundamental concepts, principles, and drivers of innovation
  • Recognise challenges that influence innovation across different cultural contexts
  • Identify effective techniques to generate, develop, and communicate innovative ideas
  • Demonstrate advanced critical and creative thinking skills in professional settings
  • Strengthen their ability to work effectively with people from diverse cultural backgrounds
  • Explain the meaning and impact of key cultural value dimensions
  • Identify practical ways to minimise barriers to cross-cultural communication
  • Apply cultural intelligence to leadership, collaboration, and decision-making

Training Methodology

This Masterclass on Cultural Intelligence & Innovation Training Course is delivered using a highly interactive and engaging learning approach. The training methodology combines expert-led discussions with practical exercises that allow participants to explore cultural intelligence and innovation concepts in a structured yet flexible environment. Emphasis is placed on participation, reflection, and real-world relevance.

Participants will engage in case studies, group discussions, self-assessment tools, and practical frameworks drawn from global organisational contexts. The methodology encourages shared learning, enabling participants to benefit from diverse perspectives and experiences within the group. Each module is designed to build progressively, ensuring a clear connection between cultural intelligence, innovation practices, and leadership effectiveness.

The training course also supports reflective learning through personal action planning. This ensures participants leave with practical strategies they can apply immediately within multicultural teams, global organisations, and innovation-driven environments.

Who Should Attend?

This Masterclass on Cultural Intelligence & Innovation Training Course is designed for professionals who work in diverse, multicultural, or global environments and wish to strengthen their cultural awareness while enhancing innovation capability. It is particularly valuable for those involved in leadership, people management, and organisational development.

This training course is suitable for:

  • Managers, supervisors, team leaders, and section heads
  • Senior managers working in multicultural organisations
  • Expatriates on global assignments or professionals managing expatriate teams
  • Human resources and learning and development professionals
  • Talent management and organisational development specialists
  • HR business partners and professionals in nationalisation roles
  • Individuals working with or within multicultural teams
  • Professionals considering or currently undertaking cross-cultural assignments

Course Outline

Module I: Creating a Culture of Innovation

Day 1: The Practice of Innovation

  • What is innovation and where does it come from
  • Becoming innovative
  • Ideas for innovation
  • The importance of the Business Model for value creation
  • Developing your Business Model Canvas

Day 2: Disruptive Innovation

  • Introduction to Disruptive Innovation (DI)
  • Disruptive Technology or Disruptive Innovation
  • Examples of great disruption across multiple industries
  • Evaluate your ability to be disruptive
  • Enablers and constraints for DI

Day 3: Benchmarking for Innovation

  • Principles of benchmarking for innovation
  • Different methods of benchmarking and how they relate to each other
  • How to identify potential benchmarking projects
  • An overview of the benchmarking process
  • Running a Successful Benchmarking Project

Day 4: Critical and Creative Thinking

  • Understanding the power of creativity
  • Your brain and ideas
  • Communication skills for Ideation
  • Core critical thinking skills
  • Argument mapping

Day 5: Culture and Innovation

  • Understanding the levels of culture
  • Cultural barriers
  • What we know about culture and innovation
  • Creating a workplace culture that supports innovation
  • Personal action planning

Module II: Developing your Cultural Intelligence (CI) & Leading in a Global Organisation

Day 6: Understanding Culture & Globalisation

  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions

Day 7: Communicating Across Cultures

  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication

Day 8: Cross-Cultural Negotiation

  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills

Day 9: Managing Expatriate Workers and Inclusion

  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity and inclusion
  • Establishing a Nationalisation Programme

Day 10: Developing a Global Mindset

  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning

Providers and Associations

Anderson
Aztech Training
Coventry

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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