A Highly Interactive Training Course On

Masterclass on Cultural Intelligence & Innovation

Developing the Skills to Innovate, Communicate
and Think Critically in Culturally Diverse Environments

Classroom Sessions
24 Feb-07 Mar 2025
Istanbul
$11,900
02-13 Jun 2025
London
$11,900
10-21 Nov 2025
Dubai
$11,900
23 Mar-03 Apr 2026
Istanbul
$11,900

Course Introduction

Cultural Intelligence (CI) is the ability to connect and work effectively across different cultures. The higher your CI, the more likely you are to succeed in a diverse and globalized environment. Effective cross-cultural skills are essential in all fields, from leadership and engineering to finance, accounting, and marketing.

Innovation is considered the most crucial leadership competency across any industry. This Masterclass on Cultural Intelligence & Innovation training course will empower participants to adopt a transformative mindset, push boundaries for both themselves and their organization, and remain agile and adaptable to various conditions and outcomes.

This Masterclass on Cultural Intelligence & Innovation training course covers both Innovation and Cultural Intelligence (CI), offering valuable insights and skills that are essential for navigating today’s global landscape. Don't miss this opportunity to enhance your capabilities.

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day courses.

Module 1 - Developing Your Cultural Intelligence (CI) & Leading in a Global Organisation

Module 2 - Creating a Culture of Innovation

Training Objectives

Delegates completing this COPEX training course will be able to:

  • Describe the Fundamentals of Innovation
  • List the Challenges and Cultural Appropriateness of Innovation
  • Identify How to Generate, Develop, and Communicate Ideas
  • Demonstrate Advanced Skills in Critical and Creative Thinking
  • Develop Your Ability in Working and Relating With People from Different Cultural Backgrounds
  • Describe the Meaning of Each of the Cultural Value Dimensions
  • List Ways to Minimise the Barriers to Cross-Cultural Communication

Who should Attend?

  • All Managers, Supervisors, Team Leaders, and Section Heads
  • Senior Managers in Multi-Cultural Organisations
  • Expatriates Working on Global Assignments or Those Who Manage Expatriates
  • HR and Learning and Development Professionals
  • Talent Management Professionals
  • HR Business Partners
  • People Working in Nationalisation Roles
  • Anyone Working With or in Multi-Cultural Teams
  • Anyone Who is Considering or Working in a Cross-Cultural Assignment

Course Outline

Module 1 - The Complete Course in Cultural Intelligence (CI)
Day One: Understanding Culture & Globalisation
  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
Day Two: Communicating Across Cultures
  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
Day Three: Cross-Cultural Negotiation
  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
Day Four: Managing Expatriate Workers and Inclusion
  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity & inclusion
  • Establishing a Nationalisation Programme
Day Five: Developing a Global Mindset
  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning
Module 2 - Creating a Culture of Innovation
Day Six: The Practice of Innovation
  • What is innovation and where does it come from
  • Becoming innovative
  • Ideas for innovation
  • The importance of the Business Model for value creation
  • Developing your Business Model Canvas
Day Seven: Disruptive Innovation
  • Introduction to Disruptive Innovation (DI)
  • Disruptive technology or disruptive innovation
  • Examples of great disruption across multiple industries
  • Evaluate your ability to be disruptive
  • Enablers and constraints for DI
Day Eight: Benchmarking for Innovation
  • Principles of benchmarking for innovation
  • Different methods of benchmarking and how they relate to each other
  • How to identify potential benchmarking projects
  • An overview of the benchmarking process
  • Running a Successful Benchmarking Project
Day Nine: Critical and Creative Thinking
  • Understanding the power of creativity
  • Your brain and ideas
  • Communication skills for ideation
  • Core critical thinking skills
  • Argument mapping 
Day Ten: Culture and Innovation
  • Understanding the levels of culture
  • Cultural barriers
  • What we know about culture and innovation
  • Creating a workplace culture that supports innovation
  • Personal action planning

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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