A Highly Interactive Training Course On
Developing your Cultural Intelligence (CI) & Leading in a Global Organisation
Master Cultural Intelligence & Global Leadership Skills
Course Introduction
Cultural Intelligence (CI) is the ability to understand, respect, and effectively interact with people from diverse cultural backgrounds. Individuals with high CI can adapt to new cultural environments, build meaningful relationships, and navigate complex social dynamics, even when language or customs are unfamiliar. In today’s global workplace, enhancing your Cultural Intelligence is essential for leaders, managers, HR professionals, and teams aiming to succeed across borders.
The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation Training Course offers an in-depth exploration of cultural awareness and its impact on professional and organizational success. Through interactive exercises, practical insights, and real-world scenarios, participants will learn how cultural contexts shape behaviors, decision-making, and collaboration.
Key benefits of this training include:
- Understand the psychology of culture and its influence on workplace interactions
- Build practical skills to communicate and collaborate effectively across cultures
- Enhance your ability to lead global and multicultural teams
- Identify and overcome barriers to cross-cultural understanding
- Develop strategies for personal and professional growth in international contexts
This training course equips participants with actionable skills to thrive in diverse environments, helping both individuals and teams achieve greater success in a globalized world.
Training Objectives
By attending this Cultural Intelligence Training Course, participants will be empowered to make a measurable impact on their professional effectiveness, team dynamics, and organizational performance.
After completing this course, delegates will be able to:
- Enhance their ability to work and relate effectively with people from diverse cultural backgrounds
- Recognize the limits of their own Cultural Intelligence and identify strategies for improvement
- Understand and explain the five cultural value dimensions and their practical implications
- Identify and reduce barriers to cross-cultural communication
- Evaluate personal work approaches and adjust behaviors to apply Cultural Intelligence effectively
This training ensures that participants gain both theoretical knowledge and practical skills to excel in cross-cultural settings, fostering stronger collaboration and leadership capabilities.
Training Methodology
This Cultural Intelligence & Global Leadership Training Course adopts a highly interactive and practical approach to learning. Through a combination of workshops, case studies, role-playing exercises, and reflective discussions, participants will actively develop their Cultural Intelligence skills. The course emphasizes real-world application, helping attendees immediately translate learning into their professional environment.
Participants will explore global and organizational culture in depth, focusing on communication, negotiation, inclusion, and leadership in multicultural settings. By combining expert guidance with experiential learning, the course creates a dynamic environment where participants can practice and refine their cross-cultural skills. Continuous feedback and action planning ensure each attendee leaves with a clear path to enhancing their CI and leading effectively in a global context.
Who should Attend?
This Cultural Intelligence Training Course is designed for professionals aiming to excel in multicultural workplaces and global organizations. It is particularly beneficial for individuals who interact with international teams, manage cross-cultural projects, or aspire to leadership roles with a global focus.
Ideal participants include:
- Managers, Supervisors, Team Leaders, and Section Heads
- Senior Managers in Multicultural Organizations
- Expatriates on international assignments or managers of expatriate staff
- HR and Learning & Development Professionals
- Talent Management and HR Business Partners
- Professionals involved in nationalization or inclusion initiatives
- Individuals working in multicultural teams or planning cross-cultural projects
- Anyone seeking to develop a global mindset and cross-cultural competencies
Course Outline
- The origins of culture and its significance
- Exploring the concept of globalisation
- Mapping your personal cultural framework
- The seven cultural layers (National, Workplace, Gender, Age, Regional, Religious, Occupational)
- Hofstede’s five cultural value dimensions
- Causes of communication differences and barriers
- Strategies to overcome communication obstacles
- Understanding stereotypes and the process of stereotyping
- Non-verbal communication (body language) in different cultures
- Influence of workplace culture on organisational communication
- Fundamental principles of negotiation
- Cultural variations in negotiation approaches
- Risks of overestimating or underestimating cultural differences in negotiation
- Common negotiation pitfalls and how to avoid them
- Enhancing your cross-cultural negotiation abilities
- International assignments and advancing global careers
- Reasons why international assignments may fail
- Navigating culture shock in global work environments
- The business rationale for diversity and inclusion
- Implementing a Nationalisation Programme
- The interplay between innovation and culture
- Cultivating a global mindset
- Strategies to enhance cultural intelligence (CI)
- Managing effectively in multinational organisations
- Creating a personal action plan
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
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