A Highly Interactive Training Course On
Managing & Leading in a Multi-Cultural Workplace
Develop Essential Skills for Leading Multi-Cultural Teams
Course Introduction
In today’s globalized world, workplaces are becoming increasingly diverse, and the ability to manage and lead across cultures is a critical skill for every manager and leader. Understanding cultural differences is essential to foster collaboration, boost productivity, and create an inclusive work environment. This training course explores the psychology and meaning of culture, helping participants recognize how cultural values influence behavior, communication, and decision-making in the workplace.
This multi-cultural leadership training course provides a practical, interactive, and engaging learning experience. Participants will gain insights into cultural differences, learn strategies to overcome challenges, and develop the skills necessary to lead effectively in diverse work environments. Through exercises, discussions, and case studies, learners can practice applying cross-cultural leadership techniques in a safe and supportive setting.
Key Highlights:
- Explore the meaning and impact of culture in the workplace
- Understand Hofstede’s cultural value dimensions
- Learn strategies to manage and lead multi-cultural teams
- Improve cross-cultural communication and collaboration
- Develop skills to handle global business challenges effectively
Training Objectives
This training course is designed to equip managers and leaders with the knowledge and tools to successfully navigate cultural differences and lead diverse teams effectively.
By completing this course, participants will be able to:
- Identify and explain Hofstede’s five cultural value dimensions
- Illustrate examples of stereotypes and understand their impact on management
- Differentiate between transformational and transactional leadership approaches
- Develop strategies for managing multi-cultural teams in global organizations
- Formulate a compelling business case for cultural diversity in the workplace
Training Methodology
The course employs a highly interactive approach, blending theory with practical exercises to ensure participants can apply what they learn. Training includes group discussions, real-world case studies, role-plays, and hands-on activities that enhance understanding of cultural differences and leadership strategies.
Participants will also engage in self-assessment exercises to measure their Cultural Intelligence (CI) and identify areas for growth. By combining reflective learning with practical application, the course ensures that participants leave with actionable skills to manage and lead multi-cultural teams with confidence and effectiveness.
Who should Attend?
This multi-cultural management training course is suitable for professionals across all industries who wish to develop their skills in cross-cultural leadership and workplace diversity.
- Leaders seeking to enhance their cross-cultural management skills
- Expatriates on international assignments or those managing expatriates
- Human resource professionals, including HR Business Partners
- Supervisors, middle managers, and department heads
- Senior managers in multi-cultural organizations
- Any staff interested in improving their multi-cultural and global working skills
Course Outline
- Defining culture and its significance
- Exploring your Cultural Intelligence (CI)
- The seven key levels of culture
- Hofstede’s cultural value dimensions
- An overview of globalisation
- Principles of cross-cultural communication
- Understanding stereotypes and their impact
- The role of motivation in different cultures
- Non-verbal communication across cultures
- Approaches to cross-cultural negotiation
- Transformational and transactional leadership styles
- Building a global mindset
- Managing operations in multinational organisations
- Leading multi-cultural teams effectively
- The influence of culture on decision-making
- The strategic benefits of cultural diversity
- Leading cross-functional teams
- Essential people skills for effective cross-functional leadership
- Managing teams across multiple nations
- Implementing nationalisation programmes
- The relationship between innovation and culture
- Factors contributing to the failure of international assignments
- Understanding culture shock in global work environments
- Key international human resource challenges
- Developing a personal action plan
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
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