A Highly Interactive Training Course On
AI for Operational Excellence & Process Optimisation
Leveraging Artificial Intelligence to Drive Efficiency, Quality, and Sustainable Performance
Upcoming Sessions
Course Introduction
Operational excellence has become a strategic priority for organisations seeking to remain competitive in environments characterised by cost pressure, complexity, rising customer expectations, and rapid change. Traditional process improvement approaches—while still valuable—are no longer sufficient on their own. Artificial Intelligence now plays a critical role in enabling organisations to move from reactive optimisation to predictive, intelligent, and continuously improving operations.
The AI for Operational Excellence & Process Optimisation training course is designed to equip managers, operational leaders, and improvement professionals with a practical, business-focused understanding of how AI enhances operational performance. The course demonstrates how AI can be integrated with established excellence frameworks such as Lean, Six Sigma, process re-engineering, and performance management to deliver faster insights, smarter decisions, and sustained efficiency gains.
Rather than focusing on technical model development, this course positions AI as a strategic operational capability—supporting process analysis, bottleneck identification, demand forecasting, quality improvement, cost optimisation, and performance monitoring. Strong emphasis is placed on governance, responsible use, and leadership alignment to ensure AI-driven optimisation delivers measurable and sustainable results.
Training Objectives
By the end of this training course, participants will be able to:
- Understand how AI supports operational excellence and process optimisation
- Identify operational processes suitable for AI-driven improvement
- Apply AI to analyse workflows, performance, and inefficiencies
- Use AI to enhance quality, cost control, and service delivery
- Integrate AI with Lean, Six Sigma, and process improvement initiatives
- Lead AI-enabled operational improvements responsibly and sustainably
Training Methodology
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
Who should Attend?
This training course is suitable to a wide range of professionals but will greatly benefit:
- Operations and production managers
- Continuous improvement and operational excellence leaders
- Process owners and business analysts
- Quality, performance, and efficiency managers
- Supply chain, logistics, and service operations professionals
- Digital transformation and operational strategy leaders
- Managers responsible for cost, productivity, and process optimisation
Course Outline
- Operational Excellence in the AI Era
- Understanding AI for Operations
- Identifying AI Opportunities in Operations
- AI-Driven Process Analysis
- Workflow Optimisation Using AI
- Process Redesign & Automation
- AI-Enabled Performance Management
- AI for Quality Improvement
- Cost Optimisation & Efficiency Gains
- AI for Supply Chain & Operations Planning
- AI in Service Operations
- AI-Supported Operational Decision-Making
- Responsible AI in Operations
- Leading AI-Enabled Operational Change
- Designing an AI Operational Excellence Roadmap
- Future Trends in AI & Operational Excellence
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
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Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

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