About us

COPEX collaborates innovatively with clients to help them develop into high-performance businesses and organisations. With extensive industry and business process expertise, broad global resources, and a proven track record, COPEX has the qualified and experienced people, skills, and technologies to help our clients improve their long-term performance. In particular, we support businesses operating in the aspect of Purchasing & Supply, International Trade & Customs, Asset Management, Facilities Management, Project Management, Contracts Management, Finance & Accounting who are inclined in promoting professional development of their respective workforce.

Certifications

Objectives

We at COPEX aim to:

• Deliver great customer satisfaction which we evaluate through customer satisfaction surveys and feedback
• Provide excellent services which add value to our customers and their industry sector
• Utilise high calibre instructors and consultants well known and respected in their industry
• Create a great working environment which enables team spirit, innovation, and goal achievement
• Provide efficient and effective administration based on globally certified quality management best practices

Values

We at COPEX uphold:

• Integrity – We demonstrate loyalty, honesty and ethical behaviour and accomplish this by placing the success of our business, its people, and our customers ahead of any personal gain
• Excellence – We cultivate a culture of continuous improvement in our organisation and our people to deliver the highest quality services and top-quality courses
• Responsibility – We deliver on our commitments, admit to any mistakes, and are happy to be held accountable for our performance
• Customer Satisfaction – We aim to satisfy and exceed our customers’ expectations by understanding their needs and working with high-energy and enthusiasm
• Innovation – We seek to provide our clients with up to date thinking and approaches to enable them to continuously improve their ability to efficiently and effectively implement best practices
• Mutual Relationships – We work closely with our clients, considering them to be our partners, for our mutual benefit

Strengths

• We have access to top quality trainers and consultants from many countries
• We encourage innovative thinking and exchange of ideas
• We have the understanding and skills to deliver client-specific strategies
• We keep our customers close and build customer loyalty
• Our customer focused activities enable us to provide the services to advance the knowledge, skills and attitudes as well as the careers of their employees
• We have the capability to provide expertise across diverse industries from Oil & Gas, to Manufacturing, Finance, Trade & Customs, Military and Government
• Through our excellent people, we have the ability to provide real-world solutions to current real-world issues