
A Highly Interactive Training Course On
The Complete Course on Management & Leadership
Leading & Managing for Results
Upcoming Sessions
Course Introduction
Central to this course is the belief that effective leadership stems from reflecting on your personal style and experiences, combined with a genuine commitment to those you lead. Key themes such as communication, collaborative practice, and customer focus are emphasized, all supported by the crucial idea that successful leadership requires passion and dedication to people development.
The Complete Course on Management & Leadership training course offers a thorough overview of both management and leadership principles. It starts with the understanding that solid management is fundamental to organizational success and then advances to explore the transitional skills and competencies needed to become a great leader.
Modules
This training course is split into two modules:
MODULE I - The Complete Course on Management
MODULE II - The Complete Course on Leadership
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Training Objectives
By attending this training course, you should achieve these goals:
- Appraise Your Managerial / Leadership Style and its Impact on Others
- Employ a Range of Interpersonal Skills to Engage and Empower
- Generate Collaborate Strategies for Team and Organisational Improvement
- Select and Apply Innovative Techniques for Problem Solving and Continuous Improvement
- Articulate the Role of Management and Leadership in One’s Business
Who should Attend?
This COPEX training course is suitable for professional who have responsibility for divisional or organizational success, as well as consultants and professionals who support them. For example:
- Existing Leaders and Managers Seeking to Rejuvenate Their Practice
- Management Professional Seeking Leadership Roles
- High Potential and Future Leaders
- Leaders and Managers Implementing Change Programmes
- Technical Professionals Undertaking Managerial / Leadership Positions
Course Outline
- The Challenge of Management in the New Normal
- The management role: from macro to micro
- Adaptive Management for situational change.
- “Managerial Leadership”; embracing wider responsibilities
- Changing paradigms and perceptions of managerial performance
- Achieving results through others: empowering delegation
- Relationship Awareness Theory; exploring motivational values
- Organisational disagreement and conflict: positive outcomes
- Analysing my response to conflict: Thomas Kilmann
- Appreciating and managing individual differences
- Creative benefits of productive disagreement
- Reciprocity: managing without confrontation
- The Age of “digital transformation” and Business Model Regeneration
- A focus on Kaizen: philosophy to practice
- Organisational development and diagnostic tools that raise performance
- Organisational culture, dynamic tension and change management issues
- Leading change initiatives” “solution focused change”
- The Paradox of the change process and the managers response
- Managing virtual and High Performing Teams
- Dysfunctional teams: raising performance through trust
- How well does my team perform? Assessment, reflection and action
- Understanding the team’s contribution to the organisation’s profit
- Creating alignment and functional commitment: empowering the team
- Communication and coaching to motivate and restore focus
- Thinking slow and thinking fast
- Managing creativity and innovation
- Harnessing the collective wisdom of the team
- Breaking self-imposed mental blocks that limit expansive thinking
- Managing crisis: resilience, prioritisation, delegation and empowerment
- Review of key learning: Action planning for sustained improvement
- Defining leadership in today’s dynamic world
- Leadership vs. management: Key distinctions
- Core leadership styles and their impact
- Emotional intelligence, resilience and self-awareness
- The psychology of influence and persuasion
- Ethical leadership and decision-making
- Effective communication for leaders
- Building trust and credibility in teams
- Coaching and mentoring for growth
- Decision-making strategies under uncertainty
- Conflict resolution and negotiation techniques
- Time management and personal effectiveness
- The foundations of team dynamics
- Motivating individuals and teams for success
- Delegation and empowerment strategies
- Managing performance and accountability
- Handling difficult conversations with confidence
- Creating a culture of continuous improvement
- The leader’s role in driving change
- Visionary thinking and strategic planning
- Overcoming resistance to change
- Leading in crisis and high-pressure situations
- Innovation and adaptability in leadership
- Impact of AI in leadership
- Self-reflection and leadership growth
- Identifying strengths and areas for improvement
- Developing a long-term leadership roadmap
- Leveraging feedback for continuous learning
- Maintaining resilience and work-life balance
- Sustaining leadership excellence for the future
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
COPEX stands for “The Centre for Operations & Procurement Excellence”. Our courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
The cost of COPEX training courses varies depending on the course duration, content, and delivery method.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to reg@copextraining.com
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

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