Emotional competences, which influence and facilitates cohesive team, effective collaboration and work productivity are essential leadership quality in a multicultural work environment today. The most effective leaders all have one thing in common, a high-degree emotional intelligence. The ability to provide and receive feedback for improvement and inspire growth is the 'sine qua non' of leadership.
This COPEX training course provides you with the science of mastering your own emotions, developing personal effectiveness and building human relations skills. By cultivating the 360 leadership skills, you will have a good grasp on the dynamics of a high performance team, lead and inspire team members to fulfill the vision and objectives of the organization.
What are the Goals?
By attending this COPEX training course, participants will be able to:
Apply Self-Awareness for Personal Success in Leadership
Use Skills to Obtain a 360° Feedback on Their Personality Strengths and Weaknesses
Apply Key Concepts in the Practice of Emotional Intelligence
Build Working Relationships with Others in the Workplace by Controlling Anger and Emotions
Demonstrate Emotionally Intelligent Leadership for Handling Crisis and Change
Who is this Training Course for?
This COPEX training course is designed for a wide range of professionals but will greatly benefit:
Any Person Actively Involved in Interacting with Others and Involved with Managing Others in a Supervisory Role
Individuals Being Groomed for Leadership
Individuals Who Have Proved Greater Leadership Abilities
Individuals with Real Leadership Responsibility
Day One: Understanding Emotional Excellence
What is IQ, EQ and Emotional Excellence
Developing self-awareness through personality assessment
What should you do less?
What should you do more?
Applying 360 feedback to develop our emotional intelligence
Developing an emotionally excellent team
Day Two: Emotional Intelligence for Relationship Building
Your areas of growth as perceived by others
Your leadership strengths as perceived by others
Receiving 360 feedback from the supervisor
How others perceive you when handling change in the workplace
Developing emotionally healthy working relationships
Fostering synergy in the team
Day Three: Leading With Emotional Intelligence During Crisis
Assertiveness to express feelings
Receiving 360 feedback from subordinates
Confronting problem employees
Leading others during sudden changes
Balancing work and family while under pressure
Applying choice theory to enhance eustress
Day Four: Leading Change with Emotional Intelligence
Improving interpersonal communication
Receiving 360 feedback from peers
Managing stress in times of change
Removing blocks to creativity in times of change
Supporting team members in times of change
Transforming blocks to opportunities
Day Five: People Building for an Emotionally Intelligent Workplace
What is empowerment
Empowering employees to achieve shared vision
Characteristics of an empowered leader
Motivating employees for success
Leadership excellence for achieving breakthroughs
Developing a personal action plan
COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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