The 360° Leader: Emotional Intelligence in Leadership Pinnacle

Upcoming Sessions

Classroom sessions
Online sessions

Course Introduction

In today’s dynamic and multicultural workplace, leaders need more than technical expertise—they need emotional intelligence. Understanding and managing emotions effectively is critical for fostering cohesive teams, driving collaboration, and boosting overall productivity. High emotional intelligence is a hallmark of exceptional leaders, enabling them to inspire growth, provide constructive feedback, and navigate complex interpersonal dynamics with ease.

The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course empowers participants to master emotional intelligence and develop comprehensive 360-degree leadership skills. You will learn how to manage your own emotions, enhance personal effectiveness, and strengthen interpersonal relationships. This course equips leaders with the tools to inspire high-performance teams, align team objectives with organizational goals, and foster a work environment where employees thrive.

Key Takeaways from this Training Course:

  • Develop self-awareness and recognize your leadership strengths and areas for improvement
  • Apply emotional intelligence principles to effectively handle change and crisis
  • Enhance interpersonal skills to build strong, collaborative workplace relationships
  • Learn how to inspire and motivate teams toward achieving organizational objectives
  • Implement 360° leadership strategies for a holistic approach to team management

Objectives

By participating in the The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course, attendees will gain practical insights and tools to strengthen their leadership abilities. This course focuses on creating leaders who are emotionally aware, adaptable, and capable of motivating teams even in challenging situations.

After completing this course, participants will be able to:

  • Apply self-awareness to improve personal effectiveness in leadership roles
  • Utilize 360° feedback to identify personality strengths and areas for development
  • Implement emotional intelligence concepts to navigate workplace challenges successfully
  • Build and maintain positive working relationships by managing emotions and conflicts
  • Exhibit emotionally intelligent leadership in handling organizational change and crisis
  • Inspire team members to achieve peak performance while fostering a supportive environment

Training Methodology

This course combines interactive learning, practical exercises, and real-world examples to ensure that participants not only understand emotional intelligence concepts but can also apply them in their daily leadership roles. Through reflective assessments, group discussions, and hands-on activities, participants will explore the nuances of emotional intelligence and 360° leadership.

Participants will engage in personality assessments, 360° feedback exercises, and scenario-based learning to enhance self-awareness and leadership effectiveness. By applying these techniques, attendees will gain confidence in managing teams, resolving conflicts, and fostering an emotionally intelligent workplace culture. This experiential methodology ensures that learning is both impactful and immediately applicable in professional settings.

Who Should Attend?

The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course is designed for professionals aiming to strengthen their leadership skills and emotional intelligence. It is ideal for individuals seeking to elevate their influence, enhance team performance, and build a workplace culture that values emotional awareness and collaboration.

This course is suitable for:

  • Professionals actively engaged in managing teams or supervising others
  • Individuals preparing for leadership roles and greater responsibilities
  • Employees demonstrating strong leadership potential
  • Managers and leaders with current leadership responsibilities
  • Professionals aiming to improve interpersonal relationships and team synergy
  • Anyone looking to develop emotional intelligence for professional growth

Course Outline

Day 1: Understanding Emotional Excellence

  • What is IQ, EQ and Emotional Excellence
  • Developing self-awareness through personality assessment
  • What should you do less?
  • What should you do more?
  • Applying 360 feedback to develop our emotional intelligence
  • Developing an emotionally excellent team

Day 2: Emotional Intelligence for Relationship Building

  • Your areas of growth as perceived by others
  • Your leadership strengths as perceived by others
  • Receiving 360 feedback from the supervisor
  • How others perceive you when handling change in the workplace
  • Developing emotionally healthy working relationships
  • Fostering synergy in the team

Day 3: Leading With Emotional Intelligence During Crisis

  • Assertiveness to express feelings
  • Receiving 360 feedback from subordinates
  • Confronting problem employees
  • Leading others during sudden changes
  • Balancing work and family while under pressure
  • Applying choice theory to enhance eustress

Day 4: Leading Change with Emotional Intelligence

  • Improving interpersonal communication
  • Receiving 360 feedback from peers
  • Managing stress in times of change
  • Removing blocks to creativity in times of change
  • Supporting team members in times of change
  • Transforming blocks to opportunities

Day 5: People Building for an Emotionally Intelligent Workplace

  • What is empowerment
  • Empowering employees to achieve shared vision
  • Characteristics of an empowered leader
  • Motivating employees for success
  • Leadership excellence for achieving breakthroughs
  • Developing a personal action plan

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX  specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course  runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the The 360° Leader: Emotional Intelligence in Leadership Pinnacle Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

Enquiry

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