A Highly Interactive Training Course On

Certificate in Behavioural Management and Emotional Intelligence

Managing Relationships Effectively with Others

09-13 Dec 2024
Seoul
$6,950
13-17 Jan 2025
Dubai
$5,950
17-21 Feb 2025
Seoul
$6,950
19-23 May 2025
Dubai
$5,950
23-27 Jun 2025
Dubai
$5,950
18-22 Aug 2025
London
$5,950
22-26 Sep 2025
Dubai
$5,950
10-14 Nov 2025
London
$5,950
27-31 Jan 2025
Online
$3,950
02-06 Jun 2025
Online
$3,950

Course Overview

Have you ever wished to become a happier person and a more impactful leader? In this Certificate in Behavioural Management and Emotional Intelligence training course, you will explore the art and science of self-management and leadership. The course introduces the latest scientific advancements in emotional management, helping you understand and regulate your emotions effectively. By connecting with employees on a deeper level, you’ll enhance your ability to inspire and lead, ultimately driving organizational success and boosting productivity.

Training Objectives

By attending this COPEX training course you should achieve these goals:

  • Identify Your Personal Behavioral Style
  • Develop an Awareness of Others’ Behavioral Patterns
  • Recognize the Benefits of Emotional Intelligence
  • Discover How to Manage Your Emotions
  • Identify Techniques for Dealing with Difficult Behaviors

Who should Attend?

This training course is suitable for:

  • Individuals in Leadership Roles
  • Individuals Being Groomed for Leadership
  • Individuals Working Together in Teams
  • Any Person Actively Involved in Interacting With Others
  • Any Person Interested to Learn More About Behavioral Patterns

Training Outline

Day One: Learning a Different “Smarts”
  • IQ and EQ defined
  • Intrapersonal and Interpersonal skills
  • Emotional Intelligence in the workplace
  • Your personality style
  • Understanding and validating emotions in others
  • Emotional intelligence for behavioral management
Day Two: Behavioral Management for Workplace Success
  • Getting organized for peak performance
  • The power of behavioral change
  • How to change our perspective
  • Setting goals for behavioral management
  • Stopping procrastination
  • Workload analysis for time management
Day Three: Communication for Conflict Resolution
  • Understanding conflict
  • To talk or not to talk
  • Preventing conflict problems
  • Core reasons for conflicts
  • Assertive anger for handling conflicts
  • How to de-stress during conflict
Day Four: Self-esteem for Achieving Success
  • Stages of human development
  • Self-esteem definition
  • Building confidence in others
  • How to create positive impressions
  • Increasing your self-esteem
  • Controlling your thoughts
Day Five: Managing Pressure with Emotional Intelligence
  • Causes of workplace pressure
  • Identifying pressure points
  • How to recognize others’ emotions
  • Coping with stress
  • Expressing yourself while under pressure
  • Developing a personal action plan

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Learn More About In-house Training

Got some questions? Look here.

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.