A Highly Interactive Training Course On
Essentials of Emotional Intelligence to Improve Decision Making
The Theory and Practice of Human Behaviour
Course Introduction
Do you want to learn the secrets of excellent communication? Understand how and why great decision making is a key attribute in the workplace today?
A successful business thrives on the strength of its people, and emotional intelligence is crucial for understanding and connecting with them effectively. This Essentials of Emotional Intelligence to Improve Decision Making training course provides participants with the chance to explore and apply new practices and techniques to assess and improve their emotional intelligence. By engaging in this course, you'll develop the skills needed to build stronger relationships and enhance your overall effectiveness in the workplace.
Training Objectives
By attending this COPEX training course, delegates will be able to:
- Analyse their current emotional intelligence levels and identify areas needing improvement
- Use all 5 elements of emotional intelligence successfully
- Gain clarity around decision making criteria and processes
- Appreciate the impact of their decisions on others
- Plan and prepare their communication more effectively
- Use the right method of communication for the appropriate person and purpose
Who should Attend?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
- Professionals who aspire to evaluate and develop their emotional intelligence
- Current leaders who seek to refresh their emotional intelligence and decision-making skills
- High Potential employees being fast tracked for leadership
Course Outline
- Defining emotional intelligence and its benefits
- Identifying the 5 elements of emotional intelligence
- Evaluate your own levels of emotional intelligence
- Using the 3 aspects of self-awareness in daily life
- Understanding your own and others temperament styles
- Self-regulation – developing self-discipline with insights from neuro-biology
- The 3 functions of consciousness – how to resolve inner conflicts
- Motivating yourself and others
- What does an emotionally intelligent workplace look like?
- Developing social skills and empathy
- What is ego and how does it affect our relationships?
- Applying the principles of emotional intelligence in work-related scenarios
- How emotions and feelings differ and why it matters more than anything
- How to remain calm and effective in the face of changes and challenges
- The 4 different styles of communication
- How to manage insecurity and irritation before it affects our interactions
- How to be more assertive with anyone – even narcissists!
- How to find win-win solutions in conflict situations
- How to give and receive feedback – negative and positive
- Demonstrating confidence and credibility through body language
- How your temperament influences your decision making
- What is cognitive bias and how to overcome it
- Intuitive and rational decision making – when to use which
- Vroom-Yetton Decision Making Model – helping you decide how to decide
- Rational and Intuitive decision-making techniques and models
- Making group decisions
- How our emotions and temperament affect our ability to manage time
- Creating a programme to achieve work goals and maintain personal balance
- Flow Theory – how to achieve peak states at work
- Reducing mental, emotional, and physical stress
- Creating a workplace that nurtures well-being
- Where to next? Developing a plan for continuous learning
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
We can customize this
training course for you!
Other Specialized Training Courses
Explore a selection of specialized training courses designed to advance your skills and knowledge in key areas critical to professional success. COPEX provides a wide range of programs tailored to meet industry demands, empowering you to stay competitive in today’s dynamic landscape.
$5,950Modern Emotional Intelligence – EQ 2.0
$3,950Emotional Intelligence for Engineers
$5,950Certificate in Behavioural Management and Emotional Intelligence
$5,950Agile Leadership in Executive Councils and Decision-Making Units
$5,950Master Operations Crew Resource Management (OCRM)
$5,950Strategic Agility and Adaptive Organizations
$5,950Certificate in Government and Public Sector Strategy Excellence
$5,950Strategy for Digital and AI-Driven Organizations
$5,950Strategic Transformation and Change Leadership
$5,950
