A Highly Interactive Training Course On

Essentials of Emotional Intelligence to Improve Decision Making

Name: Essentials of Emotional Intelligence to Improve Decision Making Training Course
Rating: 4.7 (1076 reviews)

Building Emotional Awareness for Smarter Decisions and Stronger Communication

Upcoming Sessions

Classroom sessions

06 - 10 Jul 2026 London $5,950
14 - 18 Sep 2026 Dubai $5,950
23 - 27 Nov 2026 London $5,950
03 - 07 May 2027 Dubai $5,950
05 - 09 Jul 2027 London $5,950
13 - 17 Sep 2027 Dubai $5,950
22 - 26 Nov 2027 London $5,950

Online sessions

Course Introduction

Effective decision making and communication are no longer optional skills in today’s workplace—they are essential capabilities for professional success. This Essentials of Emotional Intelligence to Improve Decision Making Training Course is designed to help participants understand how emotions influence thinking, behavior, and judgement, and how emotional intelligence directly impacts the quality of workplace decisions. By exploring emotional awareness and communication dynamics, learners gain valuable insights into how decisions are formed and received by others.

This Emotional Intelligence Training Course focuses on practical application rather than theory alone. Participants are guided to assess their current emotional intelligence levels and apply proven techniques to improve self-awareness, self-regulation, empathy, and social skills. Through structured learning and real workplace scenarios, the course supports stronger relationships, improved collaboration, and more balanced decision making. The training also highlights how emotions, temperament, and cognitive bias influence judgement, helping participants make clearer, fairer, and more confident decisions under pressure.

Key benefits of attending this Decision Making Training Course include:

Developing a deeper understanding of emotional intelligence and its workplace relevance
Strengthening self-awareness to improve judgement and responses
Enhancing communication effectiveness across different personalities
Making informed decisions while managing emotional influence
Building confidence in handling challenges, conflict, and change

Objectives

This Essentials of Emotional Intelligence to Improve Decision Making Training Course is designed to equip participants with practical knowledge and skills that can be applied immediately in the workplace. By the end of the course, participants will be able to:

Assess their current emotional intelligence and recognize areas for development
Apply all five elements of emotional intelligence in professional situations
Develop clear and structured decision-making criteria and processes
Understand how decisions emotionally and practically impact others
Strengthen self-awareness and emotional control in challenging situations
Improve communication planning for different people and objectives
Select the most effective communication style for each situation
Balance rational and intuitive decision-making approaches
Minimize the influence of bias and emotional pressure on decisions

Training Methodology

This Emotional Intelligence and Decision Making Training Course uses a highly interactive and learner-focused methodology to ensure meaningful engagement and practical skill development. The training combines short instructor-led sessions with guided discussions that encourage participants to reflect on their own experiences and emotional responses in the workplace. Concepts are introduced in a structured manner, allowing participants to gradually build understanding and confidence.

Participants will engage in practical exercises, self-assessments, and workplace-based scenarios aligned with real decision-making challenges. Case examples and group activities help translate emotional intelligence principles into daily professional behavior. Throughout the course, emphasis is placed on reflection, feedback, and application, ensuring participants leave with actionable strategies to improve emotional awareness, communication, and decision quality in their roles.

Who Should Attend?

This Essentials of Emotional Intelligence to Improve Decision Making Training Course is suitable for professionals across a wide range of industries who wish to enhance their emotional awareness and decision-making effectiveness. It is particularly valuable for individuals who want to strengthen interpersonal skills and improve how they manage emotions in the workplace.

This course will benefit:

Professionals seeking to evaluate and develop their emotional intelligence
Leaders aiming to strengthen decision-making and communication skills
High-potential employees preparing for future leadership responsibilities
Managers responsible for team engagement and performance
Professionals involved in complex or high-impact decision making
Individuals working in environments requiring collaboration and influence

Course Outline

Day 1: Emotional Intelligence – Knowing yourself

Defining emotional intelligence and its benefits
Identifying the 5 elements of emotional intelligence
Evaluate your own levels of emotional intelligence
Using the 3 aspects of self-awareness in daily life
Understanding your own and others temperament styles
Self-regulation – developing self-discipline with insights from neuro-biology
The 3 functions of consciousness – how to resolve inner conflicts

Day 2: Emotional Intelligence at Work

Motivating yourself and others
What does an emotionally intelligent workplace look like?
Developing social skills and empathy
What is ego and how does it affect our relationships?
Applying the principles of emotional intelligence in work-related scenarios
How emotions and feelings differ and why it matters more than anything
How to remain calm and effective in the face of changes and challenges

Day 3: The Emotionally Intelligent Communicator

The 4 different styles of communication
How to manage insecurity and irritation before it affects our interactions
How to be more assertive with anyone – even narcissists!
How to find win-win solutions in conflict situations
How to give and receive feedback – negative and positive
Demonstrating confidence and credibility through body language

Day 4: Emotional Intelligence and Decision Making

How your temperament influences your decision making
What is cognitive bias and how to overcome it
Intuitive and rational decision making – when to use which
Vroom-Yetton Decision Making Model – helping you decide how to decide
Rational and Intuitive decision-making techniques and models
Making group decisions

Day 5: Day Five – Self and Time Mastery

How our emotions and temperament affect our ability to manage time
Creating a programme to achieve work goals and maintain personal balance
Flow Theory – how to achieve peak states at work
Reducing mental, emotional, and physical stress
Creating a workplace that nurtures well-being
Where to next? Developing a plan for continuous learning

Providers and Associations

Certificate

COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

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Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The Essentials of Emotional Intelligence to Improve Decision Making Training Course runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The Essentials of Emotional Intelligence to Improve Decision Making Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Phone/Whatsapp : +971 50 106 2750
Email: [email protected]
Website: copextraining.com

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This Essentials of Emotional Intelligence to Improve Decision Making Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the Essentials of Emotional Intelligence to Improve Decision Making Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

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training course for you!

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