A Highly Interactive Training Course On
Essentials of Emotional Intelligence to Improve Decision Making
Building Emotional Awareness for Smarter Decisions and Stronger Communication
Upcoming Sessions
Course Introduction
Effective decision making and communication are no longer optional skills in today’s workplace—they are essential capabilities for professional success. This Essentials of Emotional Intelligence to Improve Decision Making Training Course is designed to help participants understand how emotions influence thinking, behavior, and judgement, and how emotional intelligence directly impacts the quality of workplace decisions. By exploring emotional awareness and communication dynamics, learners gain valuable insights into how decisions are formed and received by others.
This Emotional Intelligence Training Course focuses on practical application rather than theory alone. Participants are guided to assess their current emotional intelligence levels and apply proven techniques to improve self-awareness, self-regulation, empathy, and social skills. Through structured learning and real workplace scenarios, the course supports stronger relationships, improved collaboration, and more balanced decision making. The training also highlights how emotions, temperament, and cognitive bias influence judgement, helping participants make clearer, fairer, and more confident decisions under pressure.
Key benefits of attending this Decision Making Training Course include:
- Developing a deeper understanding of emotional intelligence and its workplace relevance
- Strengthening self-awareness to improve judgement and responses
- Enhancing communication effectiveness across different personalities
- Making informed decisions while managing emotional influence
- Building confidence in handling challenges, conflict, and change
Training Objectives
This Essentials of Emotional Intelligence to Improve Decision Making Training Course is designed to equip participants with practical knowledge and skills that can be applied immediately in the workplace. By the end of the course, participants will be able to:
- Assess their current emotional intelligence and recognize areas for development
- Apply all five elements of emotional intelligence in professional situations
- Develop clear and structured decision-making criteria and processes
- Understand how decisions emotionally and practically impact others
- Strengthen self-awareness and emotional control in challenging situations
- Improve communication planning for different people and objectives
- Select the most effective communication style for each situation
- Balance rational and intuitive decision-making approaches
- Minimize the influence of bias and emotional pressure on decisions
Training Methodology
This Emotional Intelligence and Decision Making Training Course uses a highly interactive and learner-focused methodology to ensure meaningful engagement and practical skill development. The training combines short instructor-led sessions with guided discussions that encourage participants to reflect on their own experiences and emotional responses in the workplace. Concepts are introduced in a structured manner, allowing participants to gradually build understanding and confidence.
Participants will engage in practical exercises, self-assessments, and workplace-based scenarios aligned with real decision-making challenges. Case examples and group activities help translate emotional intelligence principles into daily professional behavior. Throughout the course, emphasis is placed on reflection, feedback, and application, ensuring participants leave with actionable strategies to improve emotional awareness, communication, and decision quality in their roles.
Who should Attend?
This Essentials of Emotional Intelligence to Improve Decision Making Training Course is suitable for professionals across a wide range of industries who wish to enhance their emotional awareness and decision-making effectiveness. It is particularly valuable for individuals who want to strengthen interpersonal skills and improve how they manage emotions in the workplace.
This course will benefit:
- Professionals seeking to evaluate and develop their emotional intelligence
- Leaders aiming to strengthen decision-making and communication skills
- High-potential employees preparing for future leadership responsibilities
- Managers responsible for team engagement and performance
- Professionals involved in complex or high-impact decision making
- Individuals working in environments requiring collaboration and influence
Course Outline
- Understanding emotional intelligence and its advantages
- Recognizing the five core components of emotional intelligence
- Assessing your personal level of emotional intelligence
- Applying the three dimensions of self-awareness in everyday situations
- Exploring your own temperament and that of others
- Self-regulation: building self-discipline through insights from neurobiology
- The three functions of consciousness and methods for resolving internal conflict
- Strengthening self-motivation and motivating others
- Characteristics of an emotionally intelligent work environment
- Enhancing social competence and empathy
- Understanding ego and its impact on professional relationships
- Applying emotional intelligence principles to workplace situations
- Distinguishing between emotions and feelings and why this distinction is critical
- Maintaining calmness and effectiveness during change and challenge
- Understanding the four distinct communication styles
- Managing insecurity and irritation before they influence interactions
- Developing assertiveness with all personality types, including narcissistic individuals
- Identifying and achieving win-win outcomes in conflict scenarios
- Giving and receiving constructive feedback, both positive and negative
- Projecting confidence and credibility through effective body language
- Understanding how temperament shapes decision-making processes
- Defining cognitive bias and strategies to mitigate its effects
- Intuitive versus rational decision-making and selecting the appropriate approach
- The Vroom-Yetton Decision-Making Model as a guide to decision processes
- Applying rational and intuitive decision-making models and techniques
- Effective approaches to group decision-making
- The influence of emotions and temperament on time management capabilities
- Designing a structured plan to achieve professional objectives while maintaining balance
- Flow Theory and achieving optimal performance states at work
- Strategies for reducing mental, emotional, and physical stress
- Building a work environment that supports well-being
- Next steps: creating a plan for ongoing learning and development
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
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Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
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training course for you!
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