A Highly Interactive Training Course On
Operational Excellence in Project Management
& Business Innovation using Generative AI and ChatGPT
Achieving Organisational Strategy &
Revolutionizing Workflows, Customer Engagement, and Strategic Growth with AI
Upcoming Sessions
Course Introduction
As we move into the next phase and adjust to a world emerging from global crisis, many aspects of our work styles, cultures, and thought processes have evolved. The recent changes have introduced uncertainties in time estimates, cost predictions, and productivity, whether working on-site under new distancing rules or remotely from home. Stakeholders remain focused on project progression, ensuring teams are working safely and meeting their objectives.
This Operational Excellence in Project Management & Business Innovation using Generative AI and ChatGPT training course is designed to address these new challenges by re-emphasizing the importance of processes, tools, and techniques. It will guide you in adapting these elements to the modern, post-pandemic work environment, helping you meet deadlines and achieve your project goals effectively.
Participants will also discover how ChatGPT can streamline workflows, automate routine tasks, and provide creative solutions to complex challenges and address the ethical considerations and risks of AI adoption, preparing participants to use these technologies in a responsible and effective manner. By the end of the program, attendees will have a solid grasp of generative AI and the confidence to lead AI-driven innovation in their organizations.
Modules
This training course is split into two modules:
MODULE I - Operational Excellence in Project Management During and After Crisis
MODULE II - Generative AI and ChatGPT: A Game-Changer for Business Innovation
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Training Objectives
By attending this training course, participants will be able to:
- Understand how projects get started
- Learn the processes, tools and techniques of project planning with a risk management focus
- Influence people to deliver what they promise
- Understand your team members and enable teams to be highly productive
- Work towards win-win negotiations in overcoming conflict
- Communicate progress and success to stakeholders
- Understand the principles and capabilities of ChatGPT and generative AI
- Identify potential business areas where generative AI can drive innovation
- Implement AI-driven strategies for improving customer engagement and operational efficiency
- Utilize AI tools for content creation, marketing, and product development
- Mitigate risks and address ethical considerations associated with generative AI
Training Methodology
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
Who should Attend?
This training course is suitable to a wide range of professionals, but will greatly benefit:
- Project Managers / Team Leaders
- Project Technical / Workstream Leaders
- PMO staff
- Project Sponsors / Owners
- Business Functional Management or personnel
- Business leaders and executives looking to integrate AI into their innovation strategies
- Marketing and customer experience professionals seeking to enhance engagement through AI
- Product managers aiming to incorporate AI-driven solutions into product design
- IT professionals and data analysts exploring generative AI tools for business processes
- Entrepreneurs interested in leveraging AI to develop cutting-edge business models
Course Outline
- Organisation Vision, Mission & Strategy
- What is a pandemic? What is a project? What is project management?
- Project roles and stakeholders
- How are projects selected?
- Project start up: Initiation and understanding the project mission
- Selection of the Project Manager
- Project team building and empowerment
- Delegating with confidence
- Safe communication with the project team
- Safe project team leadership
- Conflict handling
- What is project planning?
- What work has to be done?
- In what order will the work be done?
- How long will work take?
- Who do we want to undertake the work, including acceleration techniques?
- What tools can we use to communicate our plans?
- How much will the project cost?
- Risk Management processes, tools and techniques
- Designing the monitoring and control system using S curves
- Introducing a change control system
- Audits and other types of meetings
- Baselining
- The monitoring and control processes - overview
- Understanding Earned Value Management to monitor projects
- Reviewing what has been achieved and reporting progress
- Project hand-over to operations
- Has my project been a success?
- Lessons learned
- Overview of generative AI and its evolution
- Understanding ChatGPT: Key features, capabilities, and applications
- Real-world case studies of AI-driven business innovation
- Hands-on session: Exploring ChatGPT in business scenarios
- Enhancing productivity with AI: Workflow automation and task optimization
- Leveraging AI for data analysis and decision-making
- AI tools for internal and external communication
- Workshop: Designing AI workflows for operational efficiency
- Personalization and customer insights through generative AI
- Chatbots and virtual assistants for customer service excellence
- Building brand loyalty with AI-driven marketing strategies
- Group activity: Creating customer-centric AI solutions
- Generative AI for ideation and prototyping
- Content creation: AI in marketing, design, and storytelling
- Exploring new business models enabled by AI
- Hands-on exercise: Developing an AI-driven product concept
- Addressing ethical challenges: Bias, transparency, and accountability
- Managing risks: Data privacy, security, and compliance
- Emerging trends in generative AI and their implications for businesses
- Final project: Presenting an AI innovation plan for a business scenario
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
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Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
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There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
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choice) of your nomination to [email protected]
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
We can customize this
training course for you!
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