A Highly Interactive Training Course On

Generative AI and ChatGPT:
A Game-Changer for Business Innovation

Revolutionizing Workflows, Customer Engagement, and Strategic Growth with AI

24-28 Mar 2025
Dubai
$5,950
 
21-25 Apr 2025
Dubai
$5,950
 
07-11 Jul 2025
London
$5,950
 
25-29 Aug 2025
Dubai
$5,950
 
27-31 Oct 2025
Dubai
$5,950
 
22-26 Dec 2025
London
$5,950
 

Course Introduction

Generative AI, fueled by technologies like ChatGPT, is a game-changer in today’s business world. These advanced tools have the potential to transform how companies operate, innovate, and engage with their customers. From improving efficiency and productivity to opening up new opportunities for customer interaction, ChatGPT and generative AI are paving the way for groundbreaking possibilities.

c Participants will discover how ChatGPT can streamline workflows, automate routine tasks, and provide creative solutions to complex challenges. The course goes beyond theory, offering practical strategies for applying AI to enhance customer experiences, optimize decision-making, and create value in various business functions.

Through a blend of interactive lectures, hands-on exercises, and real-world case studies, participants will learn how generative AI is being utilized across industries. Whether it's personalizing marketing efforts, designing new products, or improving customer support with AI-powered chatbots, this course will provide the tools needed to fully harness the potential of generative AI.

Furthermore, the course addresses the ethical considerations and risks of AI adoption, preparing participants to use these technologies in a responsible and effective manner. By the end of the program, attendees will have a solid grasp of generative AI and the confidence to lead AI-driven innovation in their organizations.

Training Objectives

By the end of this COPEX training course, participants will be able to: 

  • Understand the principles and capabilities of ChatGPT and generative AI
  • Identify potential business areas where generative AI can drive innovation
  • Implement AI-driven strategies for improving customer engagement and operational efficiency
  • Utilize AI tools for content creation, marketing, and product development
  • Mitigate risks and address ethical considerations associated with generative AI

Training Methodology

This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

Who should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Business leaders and executives looking to integrate AI into their innovation strategies
  • Marketing and customer experience professionals seeking to enhance engagement through AI
  • Product managers aiming to incorporate AI-driven solutions into product design
  • IT professionals and data analysts exploring generative AI tools for business processes
  • Entrepreneurs interested in leveraging AI to develop cutting-edge business models

Course Outline

Day One: Introduction to Generative AI and ChatGPT
  • Overview of generative AI and its evolution
  • Understanding ChatGPT: Key features, capabilities, and applications
  • Real-world case studies of AI-driven business innovation
  • Hands-on session: Exploring ChatGPT in business scenarios
Day Two: Generative AI in Business Operations
  • Enhancing productivity with AI: Workflow automation and task optimization
  • Leveraging AI for data analysis and decision-making
  • AI tools for internal and external communication
  • Workshop: Designing AI workflows for operational efficiency
Day Three: Driving Customer Engagement and Experience with AI
  • Personalization and customer insights through generative AI
  • Chatbots and virtual assistants for customer service excellence
  • Building brand loyalty with AI-driven marketing strategies
  • Group activity: Creating customer-centric AI solutions
Day Four: AI-Powered Innovation and Product Development
  • Generative AI for ideation and prototyping
  • Content creation: AI in marketing, design, and storytelling
  • Exploring new business models enabled by AI
  • Hands-on exercise: Developing an AI-driven product concept
Day Five: Ethics, Risks, and Future Trends in AI
  • Addressing ethical challenges: Bias, transparency, and accountability
  • Managing risks: Data privacy, security, and compliance
  • Emerging trends in generative AI and their implications for businesses
  • Final project: Presenting an AI innovation plan for a business scenario

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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