A Highly Interactive Training Course On

Managing Project Stakeholders

Mastering Stakeholder Dynamics in Project Management

Classroom Sessions
21-25 Apr 2025
Riyadh
$5,950
12-16 May 2025
Dubai
$5,950
07-11 Jul 2025
Barcelona
$5,950
01-05 Sep 2025
Dubai
$5,950
17-21 Nov 2025
Dubai
$5,950
01-05 Dec 2025
London
$5,950
29 Dec 2025-02 Jan 2026
Dubai
$5,950

Course Introduction

Effective management of stakeholders is crucial for the success of any project. This Managing Project Stakeholders training course offers participants the tools and strategies to identify, assess, and engage stakeholders, resolve conflicts, and promote collaboration. Through a blend of case studies, group exercises, and psychometric assessments, participants will gain a thorough understanding of stakeholder dynamics.

Training Objectives

By the end of this training course, participants will be able to:

  • Identify and prioritize project stakeholders
  • Build and implement stakeholder management and communication plans
  • Resolve conflicts using appropriate techniques and leadership styles
  • Apply win-win negotiation strategies to achieve project objectives
  • Lead stakeholders effectively in diverse and virtual environments

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes:

  • Interactive presentations
  • Group exercises and case studies
  • Psychometric assessments
  • Role-plays and negotiation simulations
  • Practical applications with real-world scenarios

Who should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Project managers
  • Project sponsors
  • Functional managers
  • Members of project offices
  • Senior management professionals
  • Individuals aiming to enhance their stakeholder management skills

Course Outline

Day One: Stakeholder Management Fundamentals
  • Introduction to Project Stakeholders
    • Definitions: APM, PMI, and practical perspectives
    • Identifying internal and external stakeholders
    • Skills required for stakeholder management: technical, business, and interpersonal
  • Categorizing and Prioritizing Stakeholders
    • Dimensions of categorization: Power, interest, influence, and knowledge
    • Practical application: Power and Interest Matrix
    • Stakeholder Engagement Assessment Matrix
  • Developing the Stakeholder Register
    • Key elements of stakeholder documentation
    • Techniques for stakeholder data collection
Day Two: Stakeholder Management Planning
  • Building the Stakeholder Management Plan
    • Stakeholder classification by groups
    • Identifying stakeholder expectations and engagement levels
    • Establishing success criteria for stakeholder involvement
  • Communicating with Stakeholders
    • Developing the stakeholder communication plan
    • Selecting appropriate communication channels
    • Case study: Effective communication in stakeholder engagement
  • Managing Virtual Stakeholders
    • Challenges and solutions in virtual environments
    • Tools for virtual stakeholder management
Day Three: Resolving Stakeholder Conflicts
  • Understanding Stakeholder Conflicts
    • Sources of conflicts in stakeholder engagement
    • Factors affecting conflict management modes
  • Conflict Management Strategies
    • Styles of conflict resolution
    • Applying the Thomas-Kilmann Conflict Mode Instrument
  • Practical Exercise
    • Case study and role-play: Resolving stakeholder disputes
Day Four: Leadership in Stakeholder Management
  • Leading Stakeholders
    • Role of project managers as leaders
    • The leadership matrix: Continuum and capabilities
    • Techniques for stakeholder influence and alignment
  • Situational Leadership
    • Understanding the situational leadership model
    • Matching leadership style to stakeholder needs
  • Stakeholder Leadership in Action
    • Group exercise: Adapting leadership approaches
Day Five: Negotiating with Stakeholders
  • Introduction to Negotiation
    • Types and stages of negotiation
    • Core concepts of win-win negotiation
  • Negotiation Techniques
    • Strategies for coalition building
    • Best practices in stakeholder negotiation
  • Simulation and Feedback
    • Hands-on negotiation exercise
    • Analyzing outcomes and refining strategies

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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