A Highly Interactive Training Course On

Soft Systems Modelling to Transform Your Project Requirements Gathering

Great Introduction to How Business Analysts Work

Classroom Sessions
18-22 Aug 2025
Dubai
$5,950
01-05 Dec 2025
London
$5,950
02-06 Feb 2026
Dubai
$5,950

Course Introduction

This Soft Systems Modelling to Transform Your Project-Requirements Gathering training course introduces the principles and techniques of Soft Systems Methodology (SSM) to improve project requirements gathering and ensure alignment with business needs. Designed for project professionals, this course provides a hands-on introduction to how Business Analysts work, bridging the gap between technical teams and stakeholders.

Delegates will learn how to map, model, and refine project requirements by using SSM tools to understand complex systems, uncover hidden needs, and foster collaboration. Through case studies and practical exercises, participants will gain a toolkit that transforms traditional requirements gathering into a dynamic, stakeholder-centric process.

Key features include interactive workshops, modelling exercises, and scenario-based discussions to reinforce learning and encourage practical application in real-world projects.

This training course will highlight:

  • Understanding the fundamentals of Soft Systems Methodology
  • Applying SSM tools to map and model project requirements
  • Enhancing collaboration between stakeholders and project teams
  • Identifying and addressing root causes of misaligned requirements
  • Developing actionable and comprehensive requirements frameworks

Training Objectives

This training course is designed to equip participants with the knowledge and skills needed to transform traditional project requirements gathering into a dynamic, stakeholder-focused process. By leveraging Soft Systems Methodology (SSM), delegates will learn to identify and address systemic challenges, align project goals with organisational objectives, and foster collaboration between technical teams and stakeholders. Through practical tools and techniques, participants will develop the confidence to map, model, and refine requirements, ensuring clarity and alignment in complex project environments.

By the end of this training course, participants will be able to:

  • Understand and implement the principles of Soft Systems Methodology
  • Use modelling tools to gather and refine project requirements
  • Align project requirements with organisational goals and stakeholder needs
  • Enhance communication between technical teams and non-technical stakeholders
  • Identify and address systemic challenges in project requirements gathering

Training Methodology

This training course combines interactive lectures, practical modelling exercises, group discussions, and real-world case studies. Delegates will work in teams to practice SSM techniques, using role-playing and collaborative workshops to enhance engagement and understanding. The capstone project allows participants to apply their skills in a simulated project scenario.

Who should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Project Engineers, Planners, and Cost Estimators
  • Team leaders seeking to improve requirements gathering
  • Professionals managing stakeholder interactions and expectations
  • Early to mid-career engineers wanting to develop analytical skills
  • Project professionals aiming to enhance collaboration and outcome

Course Outline

Day One: Introduction to Soft Systems Methodology (SSM)
  • Overview of Soft Systems Methodology and its purpose
  • Understanding systems thinking and its relevance to projects
  • Introduction to SSM tools: Rich Pictures and CATWOE
  • Exploring the importance of stakeholder perspectives
  • Practical activity: Creating a Rich Picture for a sample project
Day Two: Identifying and Refining Requirements
  • Understanding root causes of misaligned requirements
  • Using CATWOE analysis to refine stakeholder needs
  • Modelling systems to identify hidden requirements
  • Techniques for validating requirements with stakeholders
  • Workshop: Applying CATWOE to a real-world project scenario
Day Three: Modelling and Analysis
  • Building conceptual models to represent project requirements
  • Aligning models with organisational objectives
  • Identifying gaps and inconsistencies in requirements
  • Collaborative modelling with stakeholders to ensure alignment
  • Case study: Developing a conceptual model for a complex system
Day Four: Engaging Stakeholders and Driving Collaboration
  • Techniques for facilitating productive discussions
  • Resolving conflicts between stakeholder requirements
  • Bridging the gap between technical teams and non-technical stakeholders
  • Promoting shared understanding through visual tools
  • Activity: Facilitating a stakeholder workshop for requirements gathering
Day Five: Applying SSM to Real-World Projects
  • Comprehensive case study: Using SSM for a simulated project scenario
  • Peer review of modelling and requirements frameworks
  • Developing action plans for implementing SSM in future projects
  • Presenting findings and receiving feedback
  • Wrap-up and final reflections on course learnings 

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “The Centre for Operations & Procurement Excellence”. Our courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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