
A Highly Interactive Training Course On
Engaging Negotiation Dynamics to Achieve Sustainable Outcomes
Refining Flexible Strategies for an Unpredictable Future
Course Introduction
Do you sometimes struggle to secure the best negotiated outcome when circumstances shift during the process? In today's fast-paced environment, negotiators must be agile, highly responsive to changes, and capable of adjusting their strategies dynamically.
This Engaging Negotiation Dynamics to Achieve Sustainable Outcomes training course offers a practical framework for negotiation, providing delegates with the flexibility needed to adapt their approach effectively. The course will introduce strategies and tactical plans designed to handle the rapid pace of business and the immediacy of information. By integrating these contemporary aspects into negotiation practices, the training delivers a fresh and vibrant perspective on achieving successful outcomes.
Training Objectives
By the end of this COPEX training course, delegates will be able to:
- Develop critical thinking skills and utilise an effective negotiation framework
- Determine their individual negotiation style and understand when to modify this as circumstances change
- Understand the dual circumstances model and how to maintain its balance
- Demonstrate how to use the power of persuasion in difficult situations
- Master the art of countering aggression, argument and hard tactics during negotiations
Who should Attend?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
- Negotiators operating at all levels
- Department heads
- Leaders of negotiating teams
- Staff at higher levels of executive responsibility
- Managers from a wide range of business disciplines including engineering, project management, production, finance, sales, business development and procurement
Course Outline
- The pace of change in commerce and the need for Dynamic Negotiators
- Common terms, phases and stages in negotiation
- The information revolution and it’s effect on the negotiation landscape
- Key principles of the negotiation framework and recent cases which challenge the status quo
- Understanding our own personal negotiation style and adapting to dynamic situations
- The dual concerns model and its influence on planning for a negotiation
- Perception and its effect on our approach to negotiation
- Framing and reframing to gain an understanding of the situation
- Convergent and Divergent thought processes and biases
- Improving our communication and influencing skills
- Strategic planning for Integrative negotiations
- Authoring convincing pitches and arguments to strengthen your negotiation
- The negotiators’ sources of power and how it becomes acquired
- Harnessing power by developing relationships and defining boundaries
- Influencing as the ‘go to’ person at the negotiating table
- Getting things done with the engagement of others
- Using persuasive language to reach your goals
- Unethical behaviour and its consequences
- Creating momentum when negotiations are stalled
- Understanding individual differences, abilities and approaches to negotiation
- Managing difficult negotiators with Emotional Intelligence
- Recognizing and coping with deception and falsehood
- Countering aggression, argument and hard tactics
- Getting people ‘on side’ and ensuring commitment when it matters
- Adopting strategies for building successful outcomes through collaboration
- The complexity of multiparty negotiations
- Understanding team dynamics, egos, competitiveness and frustrations
- Composing and operating in negotiating teams
- Using coaching to develop uncooperative team members
- Practical skills session
Providers and Associations



Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
COPEX stands for “The Centre for Operations & Procurement Excellence”. Our courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
The cost of COPEX training courses varies depending on the course duration, content, and delivery method.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to reg@copextraining.com
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

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