A Highly Interactive Training Course On
Advanced Certificate in Communication Skills
Communication, Empathy & Motivation
Upcoming Sessions
Course Introduction
Clear and confident communication is at the heart of every successful organization. This communication training course emphasizes how strong interpersonal skills directly influence team performance, collaboration, and long-term business growth. As companies strive to lead in competitive markets, the ability to build trust and communicate clearly becomes more essential than ever. Strong relationships form the foundation of productive teams, and this course helps participants enhance these crucial interactions.
Although digital tools like email, SMS, and messaging apps are widely used, face-to-face communication continues to be a key driver of organizational success. This communication course explores practical communication techniques, behavioral insights, and leadership approaches used by top-performing companies. Participants will learn to develop meaningful workplace connections, enhance their influence, and adopt proven methods to strengthen communication across all levels.
Key Highlights of This Communication Training Course:
- Learn advanced communication and interpersonal techniques
- Strengthen teamwork through trust-building communication
- Improve clarity and impact in professional conversations
- Apply behavioral and leadership insights to workplace interactions
- Enhance long-term rapport with internal and external stakeholders
Training Objectives
By completing this communication training course, participants will be equipped to:
- Utilize effective communication and influencing skills to meet goals, achieve targets, and ensure timely task completion
- Gain commitment, support, and cooperation from colleagues through innovative motivation and engagement strategies
- Significantly enhance leadership abilities and strengthen communication-driven decision-making
- Understand how to encourage, develop, and empower team members to perform at a higher level
- Apply practical behavioral leadership techniques to build meaningful, long-lasting rapport with customers, colleagues, and partners
Training Methodology
This communication training program uses a dynamic and interactive methodology designed to help participants build practical, real-world communication skills. Through guided discussions, case studies, and hands-on exercises, delegates gain opportunities to apply new communication techniques in a supportive learning environment. The training combines theory with practice so participants can immediately apply what they learn in their workplace.
A blend of group activities, scenario-based learning, and reflective thinking allows participants to deepen their understanding of behaviors, leadership styles, and communication patterns. By engaging with real-life examples and structured feedback, learners develop stronger clarity, confidence, and influence in every professional interaction.
Who should Attend?
This communication training course is designed for professionals at all levels who want to strengthen their communication effectiveness and build stronger workplace relationships. It is especially beneficial for individuals who are preparing for leadership roles or whose responsibilities require strong interpersonal skills.
This course is ideal for:
- Individuals who need to ethically persuade or influence others
- Individuals being prepared or developed for future promotions
- Individuals seeking to enhance rapport-building capabilities
- Individuals identified as having strong leadership potential
- Individuals whose KPIs depend heavily on communication performance
- Individuals responsible for sharing new skills or important information
- Individuals working in training or learning and development roles
Course Outline
- The art of building lasting rapport
- Creating a climate of trust within the workplace
- Crystal clear communication through enhanced listening and questioning techniques
- The ability to create a positive first impression every time
- How to read international body language
- Key concepts of NLP and Emotional Intelligence
- The skills to create a positive work environment where teams and individuals are motivated and committed to achieve well-formed outcomes
- How to communicate with small, or large audiences
- Understand the key drivers to progress with enthusiasm and assurance
- Notice your unconscious messages and following your intuitions
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

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