A Highly Interactive Training Course On

Giving and Receiving Feedback

Name: Giving and Receiving Feedback Training Course
Rating: 4.7 (1076 reviews)

Develop Your Skills in Giving and Receiving Feedback for Workplace Success

Upcoming Sessions

Classroom sessions

14 - 18 Sep 2026 London $5,950
07 - 11 Dec 2026 Milan $5,950
29 Mar - 02 Apr 2027 Paris $5,950
24 - 28 May 2027 Dubai $5,950
13 - 17 Sep 2027 London $5,950
06 - 10 Dec 2027 Milan $5,950

Online sessions

Course Introduction

Providing and receiving feedback is a fundamental skill for success in any professional environment. Yet, many organizations overlook training in this area, leaving employees without the tools they need to communicate effectively and develop their potential. Feedback is not just about pointing out mistakes—it’s a powerful tool to recognize achievements, motivate improvement, and foster a culture of trust and growth. Companies that prioritize feedback report higher employee engagement, stronger team collaboration, and improved overall performance.

This Giving and Receiving Feedback training course equips participants with practical strategies to deliver and accept feedback with confidence, clarity, and emotional intelligence. By developing these skills, individuals can build stronger relationships, enhance team dynamics, and achieve both personal and organizational goals.

Key highlights of this training course include:

Enhancing communication skills for constructive feedback
Identifying personal strengths and areas for improvement
Applying motivational coaching techniques effectively
Providing feedback with empathy and emotional intelligence
Strengthening people management and leadership abilities

Objectives

This Giving and Receiving Feedback training course is designed to help participants master the art of effective feedback. By the end of the course, you will understand not only how to give feedback constructively but also how to receive it openly, ensuring mutual growth and learning. Participants will also learn to overcome communication barriers and use coaching methods to motivate others.

Key objectives of this training course:

Learn the principles of effective feedback and its impact on performance
Improve communication with colleagues, teams, and managers
Develop motivational coaching skills to inspire and guide others
Set achievable and measurable performance goals using SMART techniques
Identify and remove obstacles to open, honest communication

Training Methodology

This Giving and Receiving Feedback training course uses a variety of proven adult learning methods to ensure participants not only understand the concepts but also apply them effectively. The course combines theory with practical exercises to make learning engaging, interactive, and immediately applicable.

Participants will engage in hands-on activities such as roleplays, group discussions, case studies, and video analysis. Real-world scenarios will help attendees practice giving and receiving feedback in different workplace situations. Visual presentations, interactive exercises, and collaborative teamwork will reinforce learning, making this training course a highly practical and results-focused experience.

Who Should Attend?

This training course is ideal for professionals looking to strengthen their communication and people management skills. Whether you work directly with teams or manage projects, mastering feedback is essential for professional growth and workplace effectiveness.

This course will particularly benefit:

Individuals who regularly give and receive feedback
Team leaders, supervisors, and section heads
Technical professionals transitioning into management roles
Professionals aiming to improve interpersonal and communication skills
Anyone seeking to enhance leadership effectiveness in their role
Employees looking to build stronger team collaboration and engagement

Course Outline

Day 1: The Principles of Effective Feedback

Understanding feedback – why it matters
Human behaviour – an introduction
Emotional Intelligence (EI) – an introduction
Giving feedback using EI
A personal career SWOT analysis

Day 2: Improved Communication Skills

Active listening
Questioning techniques
Understanding your communication style
Language - verbal and non-verbal (body language)
The SOLER Model for improved communication

Day 3: Giving and Receiving Feedback – The Essentials

Making performance appraisal work
Preparing for appraisal meetings
Setting SMART Goals
Dealing with poor performance
Personal Improvement Planning (PIP)

Day 4: Motivational Coaching Skills

Distinguishing between coaching, mentoring, and training
Key coaching skills
Motivational coaching skills
PKP and Cause and Effect
Coaching practice

Day 5: Effective Teamwork Feedback

The psychology of the group
The Stages of Team Development
Evaluating Team Performance
Avoiding groupthink
Your Personal Action Plan

Providers and Associations

Certificate

Copex Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The Giving and Receiving Feedback Training Course runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The Giving and Receiving Feedback Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Phone/Whatsapp : +971 50 106 2750
Email: [email protected]
Website: copextraining.com

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This Giving and Receiving Feedback Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the Giving and Receiving Feedback Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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