Name: Writing Policies & Procedures as an Effective Supervisor Training Course
Rating: 4.7 (1076 reviews)

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Outline

Day 1: Setting the Direction and Focus / The Supervisor’s Role

The roles, behaviours, skills and attitudes of a great supervisor
Clarifying the teams purpose, vision, mission, values and tasks
Providing quality customer service
How to be a great team leader
Getting input and involvement from the team
Common supervisor mistakes and how to avoid them

Day 2: Planning and Organising Time and Tasks

Taking control of your time and tasks
Planning, prioritizing and scheduling work
Handling issues such as interruptions, accessibility & multiple deadlines
Delegating tasks and responsibilities
Project Planning Basics & Mind Mapping and Project Planning Software

Day 3: Maintaining Effective Working Relationships

Group dynamics and team formation
The essential habits of highly effective teams
Dealing with problematic behaviours
Understanding communication styles
Managing conflicts on the team
Emotional intelligence and self Management

Day 4: Coaching and Developing the Team

Analyzing your team members strengths and development needs
Coaching, training and developing staff
Motivating the team and individuals
Giving and receiving feedback effectively
The art of active listening
‘How to influence and bring out the best in others
How to give a clear and memorable presentation

Day 5: Measuring and Managing Performance

Goal Setting and benchmarking to achieve competitive targets
Setting up work systems that aid effective team performance
Establishing clear guidelines for and measures of performance
How to constantly improve the quality of products and services
Running productive meetings
Problem solving and decision making

Day 6: Introduction to Policy & Procedure Writing

Introduction
Why they are important
What makes a good policy
The structure of policy and procedures
Writing styles
Incorporation of other documents

Day 7: The Governance and Roles involved in Policy

Practical activities
The role of policy and procedures
What needs to be included
Who needs to be involved
The review process
The approval process

Day 8: How to Implement Policy & Procedures

Review examples of policy and procedures
Avoiding ambiguity
Standards - ISO
Communications
How to ensure staff compliance
Maintenance

Day 9: Drafting Policy & Procedure

Drafting guides
Best practice
Useful and relevant tips
Effective writing
Commercials
Drafting exercises

Day 10: Case Studies and Workshops

Case Studies
Publication
Workshop objectives
Group workshop/exercises
Group discussion
Course review/wrap-up

Certificate

COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management 10-Day Training Courses

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Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
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Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

Bank transfer
Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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