The Art of Working Together in a Multi-Cultural Environment

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

This highly participative 10-day intensive training course focuses on developing the essential skills required for leading and managing in the modern workplace. This is a fast paced, challenging and highly rewarding course. Delegates develop their cross-cultural skills, communication, teamwork, and cooperation competencies. You will participate in a highly interactive and engaging course that will develop your practical skills.

The first part of this course will explore the meaning and psychology of culture and help you understand the impact of culture on management and leadership. You will learn to identify the areas in which cultural differences present a challenge in managing and leading employees in a multi-cultural workplace, and you will become more self-aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work.

The second part of this course will explore the nature and benefits of innovative and collaborative teams. Increasingly, companies see innovation and collaboration as a key source of competitive advantage, with benefits for motivation and engagement and developing talent, as well as team and organizational performance. In this course, you will explore the new demands on leaders, and develop essential leadership practices.

This course will feature:

  • Develop your multi-cultural leadership & management skills
  • Discover best-practice in diversity management & multi-cultural communication
  • Appreciate current business issues related to leading in a multi-cultural workplace
  • Strategies for improving your cross-cultural communication
  • Ways to ensure success and limit failure with international assignments
  • The benefits of innovation and collaboration
  • Building the innovative and collaborative team
  • Creating the right environment for innovation and collaboration
  • Inspiring shared purposes and common goals
  • Leadership practices for innovative and collaborative teams

Objectives

By the end of this course, participants will be able to:

  • List Hofstede’s five value dimensions
  • Explain the meaning of each of the five value dimensions
  • Illustrate examples of stereotypes and stereotyping
  • Differentiate between transformational & transactional management
  • Formulate a business case for cultural diversity in their workplace
  • Appraise the key features and benefits of innovative and collaborative teams
  • Assess their team’s current and aspired innovation and collaboration skills and create an appropriate development plan
  • Evaluate key approaches for creating the right environment for innovation and collaboration
  • Examine common approaches to developing shared purposes and goals
  • Apply leadership practices which inspire and support team innovation, collaboration and success

Training Methodology

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants can participate and experience topics. The course is highly Practical and will prompt delegates to reflect on current practices and their team goals. Case studies, videos, small group work, pair work, exercises, and feedback will be used to facilitate learning.

Who Should Attend?

This course is suitable for a wide range of professionals but will greatly benefit:

  • All supervisors, Middle Managers & Department Heads
  • Senior Managers in multi-cultural organisations
  • Anyone responsible for team performance or for developing team skills and capabilities
  • Expatriates working on global assignments or those who manage expatriates
  • HR and Learning and Development professionals with responsibility for developing organizational skills and capabilities
  • HR Business Partners
  • People working in Nationalisation roles

Course Outline

Day 1: The Meaning of Culture

  • Our world today - the importance of demographics
  • What is culture?
  • Dimensions of culture
  • Hofstede’s five value dimensions
  • Understanding globalisation
  • Workplace and organisational culture

Day 2: The Psychology of Culture

  • Understanding personality
  • Stereotypes and stereotyping
  • Motivation and culture
  • Multi-cultural communication
  • Body-language and culture
  • Multi-cultural negotiation

Day 3: Leadership & Management

  • Theories of leadership & management
  • Transformational & transactional management
  • Developing a global mindset
  • Culture and strategy
  • Managing in multi-national companies
  • Multi-cultural teams and teamwork

Day 4: Managing Diverse Employees in a Multi-cultural Workplace

  • The business case for cultural diversity
  • Managerial roles in diversity
  • Discovering cultural advantage
  • Diversity and teams
  • Nationalisation programmes
  • Providing feedback and performance appraisal in a multi-cultural workplace

Day 5: Current Issues in International Business

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • Culture and decision-making
  • Personal action planning

Day 6: The Benefits of Innovation and Collaboration

  • The nature of innovation
  • Collaboration vs. competition
  • Learned behaviours
  • Innovative and collaborative teams
  • The innovative and collaborative team mindset

Day 7: Building the Innovative and Collaborative Team

  • Innovative and collaborative team values
  • High performance goals and metrics
  • Innovation and collaborative skills
  • Appraising team skills
  • Designing a team development programme

Day 8: Creating the Right Environment for Innovation and Collaboration

  • The new role of leadership
  • Individual creative work
  • Individual strengths and blind spots
  • Trust and communication
  • Recognition and feeding forward
  • Productive conflict: a source of creativity and team cohesion

Day 9: Inspiring Shared Purposes and Common Goals

  • Individual preferences and goals
  • Developing a team picture of success
  • ‘Force field’ analysis
  • Strategic priority areas
  • Monitoring progress and achievement

Day 10: Leadership Practices for Innovative and Collaborative Teams

  • Guiding principles: drawing on great experiences
  • Communication with and within your team
  • Team gatherings
  • Team decisions and the leader’s decision making process
  • Personal and team accountability
  • Developing a personal and team action plan

Certificate

  • Copex Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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