A Highly Interactive Training Course On

Strategic Crisis Management, Incorporating Security & Major Emergency Response

Proactively Managing the Unexpected

Classroom Sessions
24-28 Feb 2025
Dubai
$5,950
05-09 May 2025
London
$5,950
28 Jul-01 Aug 2025
Istanbul
$5,950
01-05 Sep 2025
Riyadh
$5,950
13-17 Oct 2025
Barcelona
$5,950
01-05 Dec 2025
Dubai
$5,950
15-19 Dec 2025
London
$5,950
30 Mar-03 Apr 2026
Dubai
$5,950
Online Sessions
24-28 Feb 2025
Online
$3,950
28 Apr-02 May 2025
Online
$3,950
30 Mar-03 Apr 2026
Online
$3,950

Course Introduction

Do you aspire to become a Strategic Crisis Leader capable of thriving under pressure, commanding the confidence of your Board, and making critical decisions swiftly within organizational policies? This training course is designed for you.

In a landscape where the term "Crisis" is often overused—from minor disputes to major acts of terrorism—effective crisis management is essential but frequently reactive and poorly planned. This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course addresses this gap by presenting new and proven proactive mechanisms. Participants will learn to implement tested strategies and develop the skills needed to manage crises effectively, ensuring that their approach is both strategic and well-coordinated.

Training Objectives

By attending this COPEX Training Course, delegates will not only be able to demonstrate effective knowledge of Crisis Management and Emergency Response strategies but specifically:

  • Acquire an In-Depth Knowledge of Strategic Crisis Management
  • Develop New Strategies So You and Your Team Respond Efficiently and Effectively
  • Implement the Five Major Functional Areas of Incident Command Systems
  • Plan for More Beneficially Rewarding Multi-Agency Exercises
  • Effectively Use New Advanced Techniques That Will Improve Leadership Performance at That Critical Time

Who should Attend?

This COPEX training course is suitable to a wide range of professional who may find themselves responsible for leading on, implementing or responding to Crisis Management events, Major Emergencies and Security Incidents.

  • Fire Management Professionals
  • Security Management Professionals
  • Health, Safety and Environment Personnel
  • Operation, Asset and Facility Professionals
  • Risk, Marketing and Insurance Professionals
  • Designated Incident, Emergency and Crisis Response Professionals
  • Line Managers and Supervisors and Other Professionals Wishing to Appraise Their Comprehension of Emergency Response
  • Professionals Who Have Been Allocated Crisis Management Tasks Yet Have Had Insufficient Time to Devote to the Subject

Course Outline

Day One: Evaluate, Mitigate and Responding to Challenges
  • Understanding Strategic Crisis Management
  • Consider the complete range of risks to your organisation
  • CMT and ERT - Roles & Responsibilities
  • Issues management, master this before it becomes a Crisis
  • Who else inside and outside the organisation should be involved
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day Two: Planning & Security – Who and What Else Should be Considered
  • Security Management & Asset Protection
  • Case Studies, why some companies fail, and others survive
  • Based on the previous module, self-evaluation questionnaire
  • Developing, improving & implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies
  • Case Study and Workshop
Day Three: Crisis Communications & Incident On-Scene Management
  • Incident Command Systems (ICS)
  • On Scene Crisis Management, essential elements for success
  • Emergency Communication Centres, avoiding the ten most common mistakes
  • Reputation Management - Managing Social Media
  • Press Conference & step by step guidance on how to conduct TV interviews
  • Case Study
  • Exercise: Crisis Communications Strategy
Day Four: The Human Factor – What Can Go Right and What Can Go Wrong?
  • Alerting and Warning
  • Evacuation Strategies
  • Major Incident Simulation - Role Playing Workshop
  • Psychological & Welfare concerns in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition
  • Corporate Case Study – when the board get it wrong
Day Five: Crisis Management Plan Testing, Training and Exercising
  • Case Studies x 3 with the same root cause, are we learning
  • Exercises: a programme of learning and of validating plans and procedures
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
  • Critique report writing, executive summaries and key recommendations
  • Closing the loop. Implementing recommendations, continuing the process

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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