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Operational Risk Management and Excellence: Ensuring Resilience

Name: Operational Risk Management and Excellence: Ensuring Resilience Training Course
Rating: 4.7 (1076 reviews)

Certificate in Risk Management & Business Performance

Upcoming Sessions

Classroom sessions

20 - 24 Jul 2026 London $5,950
14 - 18 Sep 2026 Amsterdam $5,950
23 - 27 Nov 2026 Kuala Lumpur $5,950
29 Mar - 02 Apr 2027 Rome $5,950
03 - 07 May 2027 Dubai $5,950
19 - 23 Jul 2027 London $5,950
13 - 17 Sep 2027 Amsterdam $5,950
22 - 26 Nov 2027 Kuala Lumpur $5,950

Online sessions

24 - 28 Aug 2026 Online $4,950
18 - 22 Jan 2027 Online $4,950
14 - 18 Jun 2027 Online $4,950
23 - 27 Aug 2027 Online $4,950

Course Introduction

In today’s highly dynamic and uncertain business landscape, organizations face increasing exposure to operational risks that can disrupt performance, damage reputation, and threaten long-term sustainability. The Operational Risk Management and Excellence: Ensuring Resilience Training Course is designed to help professionals understand how a disciplined and structured approach to managing risk supports operational excellence and strengthens organizational resilience. When risks are poorly identified or inadequately treated, they can erode value; when managed effectively, they become a powerful enabler of performance and strategic success.

This Operational Risk Management Training Course emphasizes the integration of risk management into everyday decision-making, leadership responsibility, and organizational frameworks. Participants will explore how internationally recognized standards, including ISO 31000, can be applied to identify weaknesses, close performance gaps, and embed risk awareness across business functions. Through practical case studies, self-evaluation, and collaborative learning, the course equips professionals with the knowledge and confidence to champion risk management initiatives that support business continuity, resilience, and sustained operational excellence.

Key focus areas of this training course include:

Understanding the strategic value of operational risk management
Identifying common shortcomings in existing risk practices
Applying international standards and best practices effectively
Aligning risk management with organizational performance goals
Building resilience through structured frameworks and leadership involvement

Objectives

This Operational Risk Management and Excellence Training Course aims to equip participants with practical knowledge and strategic insight to strengthen organizational resilience and performance.

By the end of this training course, participants will be able to:

Apply internationally recognized standards, best practices, and methodologies to manage operational risks in a structured and consistent manner across the organization
Critically evaluate existing risk management frameworks and practices to identify gaps, inefficiencies, and improvement opportunities
Design and implement mechanisms that embed risk awareness, controls, and accountability across business units and operational functions
Support the development and deployment of enterprise-wide risk management approaches aligned with ISO 31000 principles
Promote a risk-aware culture by guiding leadership, teams, and stakeholders in understanding their role in managing uncertainty
Align operational risk management initiatives with strategic objectives to enhance performance, resilience, and business continuity

Training Methodology

This Operational Risk Management Training Course is delivered using an engaging and highly practical methodology that combines expert instruction with hands-on learning. Instructor-led sessions provide clear explanations of key concepts, international standards, and structured frameworks, ensuring participants develop a solid theoretical foundation. These sessions are supported by facilitated discussions that encourage reflection on current practices and organizational challenges.

Practical application is a core feature of the training course. Participants will work through real-world case studies, group exercises, and self-evaluation activities that reflect operational risk scenarios across industries. By applying tools and methodologies directly to their own organizational context, delegates will be able to assess risk maturity, evaluate current provision, and develop actionable improvement plans. This blended approach ensures learning is relevant, immediately applicable, and aligned with global best practices in operational risk management and resilience.

Who Should Attend?

This Operational Risk Management and Excellence Training Course is designed for professionals who are responsible for managing, influencing, or supporting risk-related decisions and operational performance within their organizations. It is particularly valuable for individuals involved in governance, compliance, operational control, and organizational resilience initiatives.

This training course is suitable for:

Risk Management and Business Continuity professionals seeking to strengthen frameworks and practices
Internal Audit and Compliance specialists working with ISO 31000 and related standards
Supervisors, Team Leaders, Section Heads, and mid-level management roles
Project, Procurement, Finance, and Operations managers responsible for performance delivery
Maintenance, Engineering, and Technical professionals exposed to operational risks
Change, Transformation, Quality, and Organizational Excellence managers supporting resilience and continuous improvement

Course Outline

Day 1: Introduction to Risk Management

The need for dangers and best practices associated with Risk Management
The common shortfalls and inadequacies in the treatment of risk
The concepts, approaches, international standards, methods and techniques for the effective implementation of Risk Management
Practical application of best practices
Case studies
Delegates’ self-evaluation

Day 2: Managing Risk to Maximise Performance

Balancing the inevitability of risk in the pursuit of profit and objectives
Evaluating Risk Management frameworks and practices
Building an efficient & effective Risk Management structure
The use of ISO 31000 in Designing the Framework for Managing Risk
Risk Management organisational alignment
Evaluating current provision

Day 3: The Leadership Responsibility

Developing Enterprise Risk Management (ERM)
Guiding organizational deployment
Evaluating current provision & developing mechanisms to support application across the organisation
Championing Risk Management at all levels of the organisation
Managing stakeholders
Managing Change

Day 4: Business Continuity

The critical nature of Business Continuity
The relationship between Risk Management and Business Continuity
Principles of Business Continuity & Business Continuity Management Systems (BCMS)
Incident and emergency response management
Analysing the Impact on the business
Application of ISO 22301 & ISO/IEC 27031

Day 5: Risk Evaluation

Resilience & Anti-Fragility
Risk reporting and the limitations of various risk reporting tools & methodologies
Key risk indicators (KRI´s)
Monitoring, Review and Continuous Improvement of the Framework
The Next Steps
Course Review

Certificate

Copex Certificate of Attendance will be provided to delegates who attend and complete the course.

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management Business Resilience

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The Operational Risk Management and Excellence: Ensuring Resilience Training Course runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The Operational Risk Management and Excellence: Ensuring Resilience Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Phone/Whatsapp : +971 50 106 2750
Email: [email protected]
Website: copextraining.com

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This Operational Risk Management and Excellence: Ensuring Resilience Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the Operational Risk Management and Excellence: Ensuring Resilience Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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