Operational Risk Management and Excellence: Ensuring Resilience

In today’s highly dynamic and uncertain business landscape, organizations face increasing exposure to operational risks that can disrupt performance, damage reputation, and threaten long-term sustainability. The Operational Risk Management and Excellence: Ensuring Resilience Training Course is designed to help professionals understand how a disciplined and structured approach to managing risk supports operational excellence and strengthens organizational resilience. When risks are poorly identified or inadequately treated, they can erode value; when managed effectively, they become a powerful enabler of performance and strategic success.

This Operational Risk Management Training Course emphasizes the integration of risk management into everyday decision-making, leadership responsibility, and organizational frameworks. Participants will explore how internationally recognized standards, including ISO 31000, can be applied to identify weaknesses, close performance gaps, and embed risk awareness across business functions. Through practical case studies, self-evaluation, and collaborative learning, the course equips professionals with the knowledge and confidence to champion risk management initiatives that support business continuity, resilience, and sustained operational excellence.

Key focus areas of this training course include:

• Understanding the strategic value of operational risk management
• Identifying common shortcomings in existing risk practices
• Applying international standards and best practices effectively
• Aligning risk management with organizational performance goals
• Building resilience through structured frameworks and leadership involvement

This Operational Risk Management and Excellence Training Course aims to equip participants with practical knowledge and strategic insight to strengthen organizational resilience and performance.

By the end of this training course, participants will be able to:

• Apply internationally recognized standards, best practices, and methodologies to manage operational risks in a structured and consistent manner across the organization
• Critically evaluate existing risk management frameworks and practices to identify gaps, inefficiencies, and improvement opportunities
• Design and implement mechanisms that embed risk awareness, controls, and accountability across business units and operational functions
• Support the development and deployment of enterprise-wide risk management approaches aligned with ISO 31000 principles
• Promote a risk-aware culture by guiding leadership, teams, and stakeholders in understanding their role in managing uncertainty
• Align operational risk management initiatives with strategic objectives to enhance performance, resilience, and business continuity

This Operational Risk Management Training Course is delivered using an engaging and highly practical methodology that combines expert instruction with hands-on learning. Instructor-led sessions provide clear explanations of key concepts, international standards, and structured frameworks, ensuring participants develop a solid theoretical foundation. These sessions are supported by facilitated discussions that encourage reflection on current practices and organizational challenges.

Practical application is a core feature of the training course. Participants will work through real-world case studies, group exercises, and self-evaluation activities that reflect operational risk scenarios across industries. By applying tools and methodologies directly to their own organizational context, delegates will be able to assess risk maturity, evaluate current provision, and develop actionable improvement plans. This blended approach ensures learning is relevant, immediately applicable, and aligned with global best practices in operational risk management and resilience.

This Operational Risk Management and Excellence Training Course is designed for professionals who are responsible for managing, influencing, or supporting risk-related decisions and operational performance within their organizations. It is particularly valuable for individuals involved in governance, compliance, operational control, and organizational resilience initiatives.

This training course is suitable for:

• Risk Management and Business Continuity professionals seeking to strengthen frameworks and practices
• Internal Audit and Compliance specialists working with ISO 31000 and related standards
• Supervisors, Team Leaders, Section Heads, and mid-level management roles
• Project, Procurement, Finance, and Operations managers responsible for performance delivery
• Maintenance, Engineering, and Technical professionals exposed to operational risks
• Change, Transformation, Quality, and Organizational Excellence managers supporting resilience and continuous improvement

• Copex Certificate of Attendance will be provided to delegates who attend and complete the course.