Name: Results-Based Contracting Training Course
Rating: 4.7 (1076 reviews)

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

This course will examine the latest contracting techniques to deliver service performance, including service level agreements, output based contracts, payment by outcome and contract scorecards. This is important because Procurement professional and/or specialist are increasingly being asked to find new ways of helping their organisations achieve strategic goals through better purchasing. The budgets of commercial and Government organisations are under pressure like never before. Such an approach requires new and sophisticated methods to manage supplier performance, in order to deliver the desired results.

This course will feature:

The movement from risk allocation to collaborative working
The benefits of using service level agreements for quality assurance
How to improve contract relations with internal and external contractors
Knowledge of the means to identify, evaluate & manage risks through result-based methods
Deploying practical skills to apply the methodology in practice, constructing & controlling contract negotiations & disputes

Objectives

By the end of this course, participants will be able to:

Develop strategies to transfer risks from client to the supplier.
Create a results-based specification to set service performance frameworks that achieves results.
Provide better outcomes from contracts & harness the benefits of output-structured requirements.
Evaluate bid responses that offer results-based contracted services.
Construct a results-based remuneration for contractors.

Training Methodology

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes high levels of participant discussion, group interaction, delegate group exercises and case studies. Materials include existing contemporary English language contracts in many jurisdictions. Delegates will be encouraged to raise their own issues and problems faced within their industry or organisations for discussion on a confidential basis.

Who Should Attend?

This course will benefit all levels of personnel engaged in purchasing and procurement, commercial and contracts management departments, and technical operatives providing performance under service level or other performance related agreements.

This course is suitable for a wide range of professionals but will greatly benefit:

Engineering Project Managers, Construction Managers, Tenders Managers
Contracts Administrators, Project Managers/Coordinators, Contracts Officers & Managers
Maintenance Managers and Systems Managers
Those who are involved in the planning, evaluation, preparation and management of tenders, awards, and service contract performance services

Course Outline

Day 1: Day One

The context for Results-based contracting

Traditional contracting methods under the spotlight
SWOT analysis – defining requirements by inputs
How does a results-based approach differ?
What is the application for results-based contracting?
Implications on supplier selection procedures
Moving beyond lowest cost evaluation

Day 2: Day Two

Developing a results-based customer requirement

Inputs, Outputs and Outcomes
Creating a results-based specification
What are the task outputs?
Developing a framework for managing contract risk
Analysing the performance standards we need
Quantifying and costing the work required

Day 3: Day Three

Using the Service Level Agreement framework to derive Results-based Contracting

What will contract success look like?
What should be measured?
Focusing on performance - Carrots or sticks to encourage achievement?
Sourcing measurement data and reporting on achievement
Key elements of the SLA
Structuring the SLA

Day 4: Day Four

Using a Contract Scorecard

Origins of the scorecard approach and KPI
What value does a scorecard add?
Balancing the needs of stakeholders
Planning and constructing a scorecard
The scorecard quadrants: ◦Financial ◦Quality ◦Relationship ◦Strategic
Testing and reporting

Day 5: Day Five

Managing a Results-based Contract

The ‘running in’ period
Keeping the contract refreshed
Managing contract variations
Monitoring achievement and intervention options with an underperforming contractor
Building Contract Governance structures
Learning and applying lessons for the next outsource

Certificate

Copex Certificate of Attendance will be provided to delegates who attend and complete the course.
The applicable PMI Professional Development Units/Contact Hours will be reflected in the Certificate of Attendance

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Contracts Management

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The Results-Based Contracting Training Course runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The Results-Based Contracting Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Phone/Whatsapp : +971 50 106 2750
Email: [email protected]
Website: copextraining.com

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This Results-Based Contracting Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the Results-Based Contracting Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

Other Specialized Training Courses

Explore a selection of specialized training courses designed to advance your skills and knowledge in key areas critical to professional success. COPEX provides a wide range of programs tailored to meet industry demands, empowering you to stay competitive in today’s dynamic landscape.

Classroom Online