Name: Maximizing Results through Personal and Professional Performance Management Training Course
Rating: 4.7 (1076 reviews)

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Outline

Day 1: Performance Measurement: The Starting Point for Improvement

The Need for Measurement
Data Use and Abuse: Using Data Constructively
Methods of Selecting Performance Measures
Developing a Framework for Measurement
Understanding Variation: The key to understanding performance
What histograms, run charts and control charts tell us about performance

Day 2: Continuous Improvement

Understanding Variation: The Range and Standard Deviation
Taking Appropriate Action against a Process
An Introduction to Control Charts
How to Improve a Process
The Power of Teamwork
Problem and Mission Statements

Day 3: The Tools of Continuous Improvement

Understanding and Analyzing a Process
Identifying causes of problems, and potential solutions
Demonstrating the link between a cause and its effect
Understanding the Process
Investigating Relationships between Variables

Day 4: An Introduction to Benchmarking

What is benchmarking?
History of benchmarking
Different Methods of benchmarking and how they relate to each other
How to identify potential benchmarking projects
An overview of the benchmarking process
Selecting your first project

Day 5: Running a Successful Benchmarking Project

Scoping and planning benchmarking study
Identifying and selecting benchmarking Metrics & Partners
Participant meetings: Planning and running effective meetings to attain the aims of the study
Benchmarking project management
Management support activities
Legal issues

Day 6: Introduction of Work Task Concepts

Understanding the role of self-management in managing tasks
Overview and context of task management
Identifying reasons for the current focus in business on managing tasks
Understanding how work is accomplished in organizations
Identifying the role of strategic management in leadership of tasks
Understanding the role of organization type in task management

Day 7: Importance of Planning in Management of Tasks

Clarifying goals, objectives, assumptions and constraints in work
Integrating a scope, work structure and management plan in assignments
Learning to identify and manage stakeholders
Identifying risk techniques that affect tasks, priorities and deadlines
Understanding how to develop clarity of purpose and objectives in task assignments
Identifying the skills necessary to lead and manage work tasks

Day 8: Setting Priorities & Deadlines in our Time Management

Using the manner we approach work as an initial time management plan
Planning for time management, scheduling and meeting deadlines
Integrating time management into development of priorities
Making the most from meetings, e-mails, interruptions and transition time
Developing a personal plan, with a ‘to do’ list and priorities
Dealing with time wasters, procrastination and bosses

Day 9: Skills Required to Deal with People in our Work Assignments

Identifying skills required to obtain the help of others on tasks
The importance of understanding our ways of working with others
The importance of interpersonal skill in accomplishment of tasks
Identifying interpersonal work styles of self and other
Understanding task flexibility and versatility in people leadership
Learning how to work better with others to have productive work

Day 10: Personally Managing Tasks to Implement Change

Learning techniques to use communication for success in tasks
Understand the characteristics of proper communication
Identifying methods to deal with human change patterns
Developing a personal plan to become more effective with self-management
Dealing with some people who struggle with change
Practicing techniques to help colleagues with change

Certificate

COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management 10-Day Training Courses

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

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Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

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Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

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