Management Skills and Techniques

Upcoming Sessions

Classroom sessions
Online sessions

Course Introduction

The Management Skills and Techniques Training Course is designed to strengthen essential management capabilities that directly impact performance, productivity, and workplace effectiveness. This course focuses on developing strong self-management habits, effective time and task organization, clear prioritization, and the ability to lead and support teams with confidence. By applying these practical management techniques, participants can significantly improve how they plan work, manage responsibilities, and deliver consistent results across diverse business environments.

In today’s fast-paced and competitive workplace, organizations require managers and professionals who can think clearly, plan effectively, and make sound decisions under pressure. This Management Skills and Techniques Training Course introduces modern, practical approaches to planning, goal setting, communication, and decision making. The course places strong emphasis on real-world application, helping individuals and teams enhance efficiency, motivation, collaboration, and job satisfaction while achieving measurable performance improvements.

Key benefits of this training course include:

  • Building strong time management and task planning skills for improved productivity
  • Developing practical goal-setting techniques aligned with organizational priorities
  • Enhancing decision-making, problem-solving, and creative thinking abilities
  • Strengthening interpersonal skills and emotional intelligence for teamwork
  • Improving self-discipline, focus, and stress management in the workplace

This comprehensive training course is structured into two modules that may be attended individually as 5-day courses or combined as an intensive 10-day learning experience.

Modules

This training course is split into the following modules:

Module I - Effective Time, Task & Work Planning

Module II - Goal Setting, Planning & Decision Making

Objectives

This Management Skills and Techniques Training Course aims to equip participants with practical, transferable skills that support consistent performance and effective leadership. By the end of the course, participants will be able to:

  • Develop structured approaches to planning work, setting realistic goals, and meeting deadlines without unnecessary pressure
  • Apply proven decision-making frameworks to improve judgment, problem solving, and creative thinking
  • Identify tasks that should be eliminated, prioritized, or delegated to maximize personal and team efficiency
  • Analyze obstacles that reduce productivity and apply techniques to overcome performance challenges
  • Strengthen interpersonal skills and emotional intelligence to build trust, collaboration, and effective workplace relationships

These objectives are aligned with real operational challenges, ensuring participants can immediately apply learning outcomes within their roles.

Training Methodology

The Management Skills and Techniques Training Course uses a highly interactive and practical learning methodology that encourages active participation and skill application. Sessions are built around real workplace scenarios, structured discussions, guided exercises, and practical tools that reflect everyday management challenges. Participants are encouraged to reflect on their own work practices and identify opportunities for improvement throughout the course.

Learning is reinforced through case studies, group activities, individual planning exercises, and facilitated discussions. This approach ensures that concepts such as time management, goal setting, decision making, and communication are not only understood but practiced in a supportive learning environment. The methodology promotes long-term skill retention and enables participants to confidently transfer learning outcomes back to their workplace.

Who Should Attend?

This Management Skills and Techniques Training Course is suitable for professionals seeking to enhance their effectiveness, efficiency, and leadership capability in dynamic work environments. It is particularly beneficial for individuals who want practical tools they can immediately apply to manage time, tasks, goals, and teams more effectively.

This training course will benefit:

  • Professionals seeking practical management skills to improve planning, decision making, and goal achievement
  • Line and functional managers responsible for coordinating people, tasks, and resources
  • Team leaders and supervisors aiming to enhance productivity and team performance
  • Mid-level and senior professionals working across private, public, and not-for-profit sectors
  • Individuals who want to improve time management, prioritization, and work-life balance
  • Professionals involved in decision making, problem solving, and workplace communication

Course Outline

Module I: Effective Time, Task & Work Planning

Day 1: Getting Organised with Your Time, Tasks and Office Systems

  • Assess your productivity and identify areas for improvement
  • Activity logs, effective to-do lists and action programs
  • Managing your workflow, files, emails and office effectively
  • Prioritising events using the urgent/important matrix
  • Using leverage to get a greater return from your effort

Day 2: Achieving Results through Planning, Prioritizing and Delegation

  • Multiple applications for Mind mapping, and creating your first one
  • Utilising Gantt charts for sequencing events in project work
  • Effective scheduling – planning to make the best use of your time
  • Goal setting and meeting multiple deadlines
  • Assessing your delegating skills and improving effectiveness

Day 3: Overcoming Challenges in Time, Task, Work Planning

  • Managing interruptions and minimizing distractions
  • Dealing with late, disorganized or difficult people
  • Managing conflicting priorities and last-minute changes
  • Understand procrastination and develop strategies to overcome it
  • Running productive team meetings and making group decisions

Day 4: Achieving Results through Collaboration

  • Leading teams and improving their effectiveness
  • Develop vital, effective communication skills
  • Applying Emotional Intelligence to improve relationships
  • The art of concise clear conversations
  • Listening and giving feedback

Day 5: Successful Self-Management

  • How to energise and motivate yourself
  • Managing your stress and achieving work-life balance
  • Improving your concentration and focus
  • Increasing self-discipline, breaking bad habits and negative behaviours
  • The effective habits of a good time task manager

Module II: Goal Setting, Planning & Decision Making

Day 6: Create Goals That Actually Get Done

  • Macro and Micro Thinking: Getting clear about your purpose, vision, mission, values, goals and tasks and activities
  • The power of visioning and visualisation in setting and achieving goals
  • Harnessing the power of the subconscious mind, beliefs, attitudes and habits in goal setting
  • SMART Goals, HARD Goals or BHAG Goals, which one is right for you and your team
  • Strategic, Tactical and Operational Goal Setting in the Organisation
  • Management by Objectives – The pros and cons

Day 7: Achieving Results through the Power of Planning

  • The many benefits of planning
  • Using mind-mapping for creative and logical thinking and project planning
  • Best practices and technologies for project planning and communication
  • Traditional planning vs new workplace planning
  • Single use plans, standing plans, contingency and crisis plans
  • Daily, short-term, midterm and long-term planning

Day 8: Getting things Done – Time and Task Management

  • Working smarter rather than harder through leveraging your time
  • Curing ‘last-minute-itis’ and creating good daily work habits
  • Prioritising, organizing and scheduling your work
  • Time Management secrets to adopt and time wasters to avoid
  • The 10 natural laws of successful time management
  • Best time management tools and technologies available

Day 9: Decision Making – Tools, Techniques and Psychology

  • The art and science of good decisions
  • Personality types and how they decide – Strengths and Weaknesses
  • Best traits of an effective decision maker
  • Decision making pitfalls and how to avoid them
  • Logical and intuitive decision-making tools
  • Creativity and problem-solving tools

Day 10: Leadership and Communication at Work

  • Empowered delegation – Balancing task and team
  • Leadership styles for the new work place
  • Leading a team through times of change
  • Inspiring others – The art of persuasive presentations
  • Communication and emotional intelligence at work
  • Summary and action planning from the week’s course

Providers and Associations

Anderson
Aztech Training
Coventry

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
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Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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We can customize this training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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