A Highly Interactive Training Course On
Crisis Governance, Business Continuity, and Risk Recovery Planning
Building Organizational Resilience Through Proactive Crisis Leadership,
Continuity Strategies, and Structured Recovery Frameworks
Course Introduction
In today’s volatile and unpredictable world, organizations must be prepared to navigate crises that can disrupt operations, threaten reputation, and impact long-term sustainability. Crises—whether operational failures, cyber incidents, natural disasters, political instability, or supply chain disruptions—require a structured and strategic approach. Effective Crisis Governance, Business Continuity, and Risk Recovery Planning ensure that organizations can respond quickly, maintain essential functions, and recover stronger than before.
This Crisis Governance, Business Continuity, and Risk Recovery Planning training course equips participants with the leadership tools, frameworks, and methodologies needed to build organizational resilience. The course focuses on crisis governance structures, decision-making under pressure, continuity planning frameworks such as ISO 22301, and structured recovery strategies that restore operations and safeguard assets. Participants will learn how to anticipate risks, create continuity playbooks, lead crisis teams effectively, and develop recovery strategies that minimize operational and financial impact.
Through real-world case studies from global organizations, hands-on exercises, and scenario-based simulations, this course provides a practical and strategic foundation for leaders responsible for navigating uncertainty and protecting organizational stability.
Training Objectives
By the end of this training course, participants will be able to:
- Establish governance structures that support effective crisis decision-making
- Develop, implement, and maintain Business Continuity Management Systems (BCMS) aligned with ISO 22301
- Identify critical business functions and analyze impacts using BIA and risk assessments
- Build crisis communication strategies for internal and external stakeholders
- Develop step-by-step incident response and recovery plans
- Coordinate emergency teams and manage cross-functional crisis roles
- Design disaster recovery plans for technology and infrastructure
- Conduct tests, simulations, and exercises to validate organizational readiness
- Strengthen resilience culture across the organization
Training Methodology
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
Who should Attend?
This training course is suitable to a wide range of professionals but will greatly benefit:
- Crisis management team members
- Business continuity and resilience professionals
- Risk managers and compliance officers
- Senior managers and decision-makers
- Security and emergency response leaders
- IT disaster recovery and cybersecurity teams
- Public sector and NGO preparedness coordinators
- Anyone responsible for organizational continuity and crisis response
Course Outline
- Understanding crisis types and organizational vulnerabilities
- Crisis Governance model: structure, roles, responsibilities
- Crisis leadership competencies & rapid decision-making
- Forming crisis committees and command centers
- Legal, ethical, and regulatory considerations during crises
- Stakeholder engagement & leadership communication principles
- Case study: Global crisis governance failures and lessons learned
- Introduction to Business Continuity Management Systems (BCMS)
- ISO 22301 framework and certification requirements
- Understanding continuity lifecycle: Plan – Do – Check – Act
- Business Impact Analysis (BIA): Identifying critical functions
- Determining RTO, RPO, and MTPD
- Risk assessment techniques for continuity planning
- Workshop: Conducting a BIA for a real organizational scenario
- Designing business continuity strategies
- Crisis response procedures and playbook development
- Departmental continuity strategies (IT, HR, Operations, Finance)
- Crisis communication planning (Media handling, Internal communication, Public announcements)
- Escalation matrices & decision criteria
- Workshop: Drafting a crisis response playbook
- Technology and data continuity considerations
- Disaster Recovery Plan (DRP) structure and alignment with BCP
- Cloud resilience and cyber incident recovery
- Facility and infrastructure recovery strategies
- Coordination with third parties, suppliers, and government entities
- Testing, drills, and simulation exercises
- Tabletop exercise: Responding to a simulated disruption
- Building a resilience culture across the organization
- Post-incident evaluation and lessons learned processes
- Root cause analysis and corrective action plans
- Transition from crisis mode to normal operations
- Financial and reputational recovery strategies
- Designing the long-term recovery framework
- Final workshop: Building an integrated Crisis Governance & Recovery Roadmap
- Course wrap-up, evaluation, and open discussion
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
We can customize this
training course for you!
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