Leadership for Administrative Professionals

Upcoming Sessions

Classroom sessions
Online sessions

Course Introduction

Administrative professionals are the backbone of any organisation, ensuring smooth operations and reliable support across teams. While strong organisational skills and time management are essential, true effectiveness in this role also depends on leadership capability. Administrative professionals who develop leadership qualities can influence others, inspire collaboration, and drive positive change within their workplace.

The Leadership for Administrative Professionals Training Course by COPEX focuses on strengthening these leadership attributes. This course helps participants build confidence, strategic thinking, and communication skills that contribute to a stronger workplace culture. By improving both practical and interpersonal leadership traits, participants are empowered to take on greater responsibility, motivate teams, and deliver results with influence and purpose.

This Leadership for Administrative Professionals Course will cover:

  • Identifying internal and external leadership traits that create lasting impact
  • Techniques to build motivated and high-performing teams
  • Adapting communication styles to suit different personalities and situations
  • Achieving goals through strategic time management and effective teamwork
  • Applying creative thinking and structured decision-making to workplace challenges

Objectives

By the end of this Leadership for Administrative Professionals Training, participants will be able to lead with confidence and handle workplace dynamics with clarity and professionalism. The course enables participants to grow from a support role into a strong, influential leader who can guide teams and support organisational goals. You will:

  • Learn how to initiate positive change and manage resistance effectively
  • Adapt to evolving roles while maintaining control over shifting priorities and resources
  • Apply advanced time management tools to enhance both personal and team productivity
  • Manage conflict, office dynamics, and complex interpersonal situations with confidence
  • Strengthen emotional intelligence and active listening skills to become a more engaging leader

Training Methodology

This Leadership for Administrative Professionals Course adopts a blended learning approach that is engaging and practical for adult learners. Training is delivered through a mix of interactive activities, real-life examples, and guided discussion to ensure knowledge is immediately transferable to the workplace.

Participants will engage in individual exercises, group activities, and role-plays to build confidence in leadership situations. The course also includes case study analysis, video learning, and instructor-led coaching to reinforce skills such as communication, team motivation, and decision-making. This hands-on methodology ensures participants can apply leadership techniques in real work environments with ease.

Who Should Attend?

This Leadership for Administrative Professionals Training is ideal for administrative and support staff who want to strengthen their leadership skills and take on more strategic responsibilities. It is suitable for those who wish to lead teams, influence outcomes, and contribute more effectively to organisational success.

The course is especially beneficial for:

  • Office Managers looking to enhance team leadership and office direction
  • Coordinators and Supervisors managing multi-departmental tasks
  • Team Leaders and Project Managers who are taking on greater responsibility
  • Senior Secretaries aiming to grow their influence in strategic support roles
  • Emerging leaders seeking to sharpen their management and communication skills

Course Outline

Day 1: The Administrator as Leader

  • Setting the direction for your office and team
  • Choosing the right leadership styles for every situation
  • The difference between managers and leaders
  • How to think, feel and act like a leader
  • How to demonstrate authority diplomatically
  • How to create your office culture and overcome resistance to change

Day 2: Confident, Clear and Considerate Communication

  • Common communication styles
  • How to be an assertive communicator
  • Understand personality typesand handling difficult behaviours
  • Confident body language and voice usage
  • Gender and cultural considerations in communication
  • Running meetings that get results

Day 3: Working with Others

  • Coaching Skills and giving feedback
  • Managing conflict and learning to listen
  • Delegating and working with an assistant
  • Building a positive motivated team
  • Mastering office politics
  • Giving dynamic and influential presentations

Day 4: The Leader Tool Box

  • Making better decisions faster
  • Mind Mapping for improved creativity, problem solving, planning and decision making
  • Planning events and projects
  • Creativity and problem solving for you and your team
  • Attending conferences and networking events
  • Creating a green workplace

Day 5: The Self Managing Leader

  • Developing self belief and self confidence
  • The power of sub-conscious mind
  • Using emotional intelligence at work
  • The 8 habits of highly effective leaders
  • Where to go next? Lifelong learning and career development

Providers and Associations

Anderson
Aztech Training
Coventry

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

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Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Yes, and we'd love to make that happen. COPEX  specialises in fully customised in-house training, adapting course content to align with your organisation's unique goals, culture, and industry demands. Get in touch with us directly and we'll craft the right solution for your team.

Yes, the choice is yours. The Leadership for Administrative Professionals Training Course  runs in a traditional classroom setting across various international locations, and it's also available as a live online programme for those who prefer to learn from wherever they are. Pick the format that fits your lifestyle and schedule best.

Not at all. The Leadership for Administrative Professionals Training Course doors are open to everyone, regardless of your background or how many years you've been in the industry. That said, having some familiarity with the subject area can help you get even more out of the experience.

Our team is available around the clock — 24 hours a day, 7 days a week — ready to answer any question you have. Whether you need help choosing the right course, completing your registration, or sorting out logistics, we're here for you.

Expect an engaging, hands-on journey — not a room full of slides and passive listening. COPEX’s delivery blends presentations with group discussions, real-world case studies, practical exercises, and collaborative workshops. The goal is simple: everything you learn, you can use immediately back at work.

You'll be in good hands. COPEX hosts its courses in premium 4-star and 5-star hotels, with professional, fully equipped training spaces designed for focus and comfort. Throughout each day, you'll enjoy refreshment breaks with coffee and snacks, plus a complimentary lunch following every session.

This Leadership for Administrative Professionals Training Course welcomes professionals from all walks of corporate life — whether you're a seasoned manager, an emerging team leader, a subject-matter specialist, or simply someone driven to grow in their field. If you're serious about advancing your career and deepening your expertise, this course was built with you in mind.

Absolutely. Every participant who successfully completes the Leadership for Administrative Professionals Training Course earns an COPEX Certificate of Completion — a recognised mark of professional achievement. Depending on the specific course, it may also qualify for Training credits, which will be clearly noted in the course details.

Enquiry

We can customize this training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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