A Highly Interactive Training Course On
Leadership for Administrative Professionals
Manage your Time, Tasks, Team and Yourself with Clarity, Calmness and Confidence
Course Introduction
Administrative professionals are at the core of an organisation’s success, ensuring smooth operations and supporting teams with diligence and precision. However, succeeding in this essential role requires more than just organisational skills and time management. To lead effectively, administrative professionals must also embrace and develop leadership qualities that enable them to guide, influence, and uplift those around them.
The Leadership for Administrative Professionals Training course by COPEX is designed to refine these leadership capabilities. It empowers participants to cultivate confidence, vision, and communication that positively impact their colleagues and the wider organisation. By enhancing both your practical and interpersonal leadership traits, this course enables you to take on greater responsibility, motivate teams, and deliver results with influence and purpose. Through this course, you will gain the tools to grow into a more dynamic contributor and a trusted leader in your professional space.
This Leadership for Administrative Professionals Course will cover:
- Exploring internal and external leadership traits for lasting impact
- Techniques for creating motivated, high-performing teams
- Adapting communication styles to suit varied personalities and settings
- Achieving goals through strategic time management and teamwork
- Applying creativity and structured decision-making to workplace challenges
Training Objectives
Upon completing the Leadership for Administrative Professionals Training, participants will be equipped to lead confidently and manage workplace dynamics with clarity. You will:
- Learn how to initiate positive change and navigate resistance effectively
- Adapt to evolving roles and maintain control over shifting priorities and resources
- Apply advanced time management tools to improve personal and team productivity
- Understand how to manage conflict, office dynamics, and complex interpersonal scenarios
- Strengthen emotional intelligence and listening skills to become a more engaging and effective leader
Training Methodology
This Leadership for Administrative Professionals Course uses a blend of dynamic and interactive training approaches aimed at adult learners. Participants will engage in individual and group exercises, participate in role-plays, and analyse real-life case studies. The course also incorporates video analysis, guided discussions, and focused instruction to ensure meaningful learning outcomes and practical application of skills.
Who should Attend?
This Leadership for Administrative Professionals Training is ideal for professionals who wish to elevate their leadership abilities in administrative or support functions. The course is especially beneficial for:
- Office Managers seeking to improve team leadership
- Coordinators and Supervisors handling multi-departmental tasks
- Team Leaders and Project Managers taking on greater responsibilities
- Senior Secretaries aiming to grow their influence in strategic support roles
- Emerging leaders looking to sharpen their management and communication skills
Course Outline
- Setting the direction for your office and team
- Choosing the right leadership styles for every situation
- The difference between managers and leaders
- How to think, feel and act like a leader
- How to demonstrate authority diplomatically
- How to create your office culture and overcome resistance to change
- Common communication styles
- How to be an assertive communicator
- Understand personality typesand handling difficult behaviours
- Confident body language and voice usage
- Gender and cultural considerations in communication
- Running meetings that get results
- Coaching Skills and giving feedback
- Managing conflict and learning to listen
- Delegating and working with an assistant
- Building a positive motivated team
- Mastering office politics
- Giving dynamic and influential presentations
- Making better decisions faster
- Mind Mapping for improved creativity, problem solving, planning and decision making
- Planning events and projects
- Creativity and problem solving for you and your team
- Attending conferences and networking events
- Creating a green workplace
- Developing self belief and self confidence
- The power of sub-conscious mind
- Using emotional intelligence at work
- The 8 habits of highly effective leaders
- Where to go next? Lifelong learning and career development
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
We can customize this
training course for you!
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