Leadership for Administrative Professionals

Upcoming Sessions

Classroom sessions
Online sessions

Course Introduction

Administrative professionals are the backbone of any organisation, ensuring smooth operations and reliable support across teams. While strong organisational skills and time management are essential, true effectiveness in this role also depends on leadership capability. Administrative professionals who develop leadership qualities can influence others, inspire collaboration, and drive positive change within their workplace.

The Leadership for Administrative Professionals Training Course by COPEX focuses on strengthening these leadership attributes. This course helps participants build confidence, strategic thinking, and communication skills that contribute to a stronger workplace culture. By improving both practical and interpersonal leadership traits, participants are empowered to take on greater responsibility, motivate teams, and deliver results with influence and purpose.

This Leadership for Administrative Professionals Course will cover:

  • Identifying internal and external leadership traits that create lasting impact
  • Techniques to build motivated and high-performing teams
  • Adapting communication styles to suit different personalities and situations
  • Achieving goals through strategic time management and effective teamwork
  • Applying creative thinking and structured decision-making to workplace challenges

Objectives

By the end of this Leadership for Administrative Professionals Training, participants will be able to lead with confidence and handle workplace dynamics with clarity and professionalism. The course enables participants to grow from a support role into a strong, influential leader who can guide teams and support organisational goals. You will:

  • Learn how to initiate positive change and manage resistance effectively
  • Adapt to evolving roles while maintaining control over shifting priorities and resources
  • Apply advanced time management tools to enhance both personal and team productivity
  • Manage conflict, office dynamics, and complex interpersonal situations with confidence
  • Strengthen emotional intelligence and active listening skills to become a more engaging leader

Training Methodology

This Leadership for Administrative Professionals Course adopts a blended learning approach that is engaging and practical for adult learners. Training is delivered through a mix of interactive activities, real-life examples, and guided discussion to ensure knowledge is immediately transferable to the workplace.

Participants will engage in individual exercises, group activities, and role-plays to build confidence in leadership situations. The course also includes case study analysis, video learning, and instructor-led coaching to reinforce skills such as communication, team motivation, and decision-making. This hands-on methodology ensures participants can apply leadership techniques in real work environments with ease.

Who Should Attend?

This Leadership for Administrative Professionals Training is ideal for administrative and support staff who want to strengthen their leadership skills and take on more strategic responsibilities. It is suitable for those who wish to lead teams, influence outcomes, and contribute more effectively to organisational success.

The course is especially beneficial for:

  • Office Managers looking to enhance team leadership and office direction
  • Coordinators and Supervisors managing multi-departmental tasks
  • Team Leaders and Project Managers who are taking on greater responsibility
  • Senior Secretaries aiming to grow their influence in strategic support roles
  • Emerging leaders seeking to sharpen their management and communication skills

Course Outline

Day 1: The Administrator as Leader

  • Setting the direction for your office and team
  • Choosing the right leadership styles for every situation
  • The difference between managers and leaders
  • How to think, feel and act like a leader
  • How to demonstrate authority diplomatically
  • How to create your office culture and overcome resistance to change

Day 2: Confident, Clear and Considerate Communication

  • Common communication styles
  • How to be an assertive communicator
  • Understand personality typesand handling difficult behaviours
  • Confident body language and voice usage
  • Gender and cultural considerations in communication
  • Running meetings that get results

Day 3: Working with Others

  • Coaching Skills and giving feedback
  • Managing conflict and learning to listen
  • Delegating and working with an assistant
  • Building a positive motivated team
  • Mastering office politics
  • Giving dynamic and influential presentations

Day 4: The Leader Tool Box

  • Making better decisions faster
  • Mind Mapping for improved creativity, problem solving, planning and decision making
  • Planning events and projects
  • Creativity and problem solving for you and your team
  • Attending conferences and networking events
  • Creating a green workplace

Day 5: The Self Managing Leader

  • Developing self belief and self confidence
  • The power of sub-conscious mind
  • Using emotional intelligence at work
  • The 8 habits of highly effective leaders
  • Where to go next? Lifelong learning and career development

Providers and Associations

Anderson
Aztech Training
Coventry

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

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Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

Enquiry

We can customize this training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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