Achieving Administrative Excellence

Training Course Overview

Administrative excellence comes from the ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes. This COPEX training course tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships.

Training Course Objectives

By attending this COPEX training course you should achieve these goals:

• Work Smarter and Leverage Their Time to Get Things Done Quicker
• Set and Achieve Short and Long Term Goals, as Well as Arranging Meetings, Projects and Events Successfully
• Communicate Confidently and Clearly at All Levels
• Present Themselves Professionally in Meetings and Presentations
• Organise Themselves, Their Office, and Their Executives More Effectively

Designed For

This training course is suitable for a wide range of professionals but will greatly benefit:

• Office Managers or Coordinators
• Executive Secretaries
• Administrative Assistants
• Administrative Managers
• Executive Assistants

Training Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:  

• Organising Your Workspace, Systems and Time, to Achieve Your Goals and Priorities Successfully
• Time Management Secrets to Work Smarter and Avoid Time Wasters
• How to be an Assertive Confident Communicator, Including in Meetings and Presentations
• Dealing with Difficult Personalities, Situations and Office Conflict
• Developing a Strategic Partnership with Your Boss
• Organising Calendars, Appointments and Schedules, Leave Taking and Travel and Accommodation Arrangements
• Organising, Attending and Minuting Meetings
• Being Social Media Savvy, and Writing Friendly and Professional Emails
• Project and Event Planning 101
• How to Remain Motivated and Handle Stress, Pressure and Anger at Work

The Certificate

• COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

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