A Highly Interactive Training Course On
Achieving Administrative Excellence
Managing the Office of the Future
Course Introduction
Achieving administrative excellence requires the capacity to handle multiple roles, manage high-level responsibilities, and maintain both speed and accuracy. Organizing various aspects of your professional life, such as workspaces, meetings, and travel plans, while also keeping executives organized, demands a diverse set of skills and qualities. The Achieving Administrative Excellence training course addresses the practical knowledge necessary to excel in a dynamic, multifaceted role, alongside fostering the mindset, confidence, and composure needed to effectively manage oneself, work tasks, and professional relationships.
Training Objectives
By attending this COPEX training course you should achieve these goals:
- Work Smarter and Leverage Their Time to Get Things Done Quicker
- Set and Achieve Short and Long Term Goals, as Well as Arranging Meetings, Projects and Events Successfully
- Communicate Confidently and Clearly at All Levels
- Present Themselves Professionally in Meetings and Presentations
- Organise Themselves, Their Office, and Their Executives More Effectively
Who should Attend?
This training course is suitable for a wide range of professionals but will greatly benefit:
- Office Managers or Coordinators
- Executive Secretaries
- Administrative Assistants
- Administrative Managers
- Executive Assistants
Course Outline
- What is your personal and work vision?
- The secrets to working smarter rather than harder
- Achieving long and short term goals through proper scheduling and prioritizing
- Setting up administrative systems and procedures that work
- Time Management secrets to adopt and time wasters to avoid
- The latest technology to help you achieve administrative excellence
- Common communication styles
- How to be an assertive communicator
- How to set boundaries without saying "no"
- Understanding different personality types
- Dealing with difficult personalities and situations
- Emotional intelligence at work
- Avoiding ego games and unnecessary conflicts
- Managing administrative responsibilities in the virtual work place
- Developing a strategic partnership with your boss
- Keeping on top of calendars, appointments and schedules
- Making travel and accommodation arrangements
- Preparing the office and tasks for your absence – holiday or lockdown
- Organising, attending and minuting meetings – online and in person
- Handling the Phone Professionally – avoiding common mistakes we all make
- Writing friendly and professional emails
- Social media and technology savviness
- Mind Mapping for organising and planning
- Event planning – Small and medium sized project planning basics
- Making confident, clear presentations – on line or in person
- Maintaining your professional image – even whilst working at home
- Managing your responsibilities, roles, resources and relationships from the inside-out
- The power of the sub-consciousness
- How to remain motivated and passionate about work in times of uncertainty
- Handling stress and pressure and anger at work
- Work life balance – how to achieve it
- Taking care of yourself and others without burn out
- Where to go from here – continuing professional development
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

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