Why Choose this Training Course?

Successful change is one of the biggest problems that modern organizations face. However, research over the last decade has demonstrated that organizational change initiatives fail more often than they succeed despite all the resources put into creating change management processes. There are a number of reasons why organisations need to change and in particular Bridging Performance Gaps. This COPEX training course focuses on vital area of Organisational Performance through Leadership Change, Organisational Culture; Organisational Development (OD) and Work Psychology. It is a unique training course that provides guidelines on best practice, current ‘best-practice’ and skills development in organisational change leadership. It will also provide a link to Effective Development and Implementation of Organizational Performance using the Balanced Scorecard concept.

What are the Goals?

By the end of this COPEX training course, you will be able to:

  • Understand human psychology
  • Understand the impact of Change Leadership on Organisational Performance
  • Realize the benefit of implementing Change Leadership and Management
  • Understand the meaning and impact of Performance Management and Measurements on the Organization.
  • Understand the impact of Human Capital Development on Organizational Performance
  • Develop and implement an effective Balanced Scorecard in the organization that will translate organizational Strategy into Action
Who is this Training Course for?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • All planning personnel involved in performance management and measurement systems
  • All managers and leaders involved in strategy and strategy execution
  • Process and quality improvement personnel
  • Personnel with real leadership potential
  • Project Management Office (PMO) managers
  • HR Managers with interest in employee’s performance and appraisals

  • What is Human Psychology?
  • “Tip of the Iceberg” concept
  • Understanding yourself – the five established tests
  • Developing self-awareness, trust and communication using the Johari Window
  • The key drivers of change
  • The need for change management

  • Where do you start with organizational change?
  • Approaches to organizational change - The ADKAR Model for change management
  • Organizational alignment around the change
  • The five psychological phases of change and their effective management – Kubler Rose Model
  • Difference between change management and change leadership
  • Leadership and culture in change management

  • What is performance management and measurements?
  • The need for performance measurement
  • Current methods of measurement and common failings
  • Characteristics of good measures
  • The 6-phase model for implementing a successful performance measurement system
  • Planning for success: strategic business planning framework

  • What is organisational development?
  • Introduction to performance management tool namely The Balanced Scorecard
  • Defining strategy and how to translate it into action and execution
  • SWOT and PESTEL analysis
  • Barriers and success factors to strategy execution – culture, leadership and human factors
  • Building a Strategy Focused Organisation (SFO)

  • Introduction to strategy maps
  • Developing business methodology to achieve the strategic direction of the organization
  • What is a performance contract?
  • Developing and implementing performance contracts framework between CEO and functional managers within the organization
  • Developing a comprehensive balanced scorecard and scoring mechanism for your organization using EXCEL
  • Review and wrap up
  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Integrating Performance and Progress
  • Duration:5 days
  • Format:Classroom
  • Language: English
  • Certificate:Yes
17-21 Dec 2023
Fee: $5,950
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30 Jun-04 Jul 2024
Fee: $5,950
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