Name: Improving Productivity through Quality Enhancement & Cost Reduction Training Course
Rating: 4.7 (1076 reviews)

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

Success in today’s globally competitive world is claimed by those companies that have an implicit understanding of how organisational resources are used to carry out the activities with which they create value for their customers and generate the profit and cash required to create value for the firm’s owners. Key to this success is the ability to maintain high levels of productivity and service quality as the route to achieving high levels of customer satisfaction and superior profit through effective cost reduction.

This COPEX training course will feature and highlight:

The importance of using the right goals to provide organisational direction
The vital role of quality and productivity in creating value for key stakeholders
The key principles of operational cost management and reduction
Lessons from Toyota – a relentless focus on customer value and waste reduction
Using practical tools for problem solving and waste reduction
Designing cost reduction initiatives and dealing with resistance to their implementation

Objectives

The training course aims to provide insights in to the approach to improving quality, productivity and cost reduction applied by today’s world-class organisations and provides those attending with a practical and usable toolkit with which to work in their own organisation.

By the end of this COPEX training course, participants will be able to:

Understand how quality and productivity drive value for key stakeholders
Define productivity and the various types of organisational waste
Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
Justify and apply quality improvement tools and techniques to improve productivity
Apply several cost reduction strategies to meet changing global, statutory and market conditions
Recognise and apply measuring initiatives and set targets to improve productivity

Training Methodology

The training course is structured as a highly participative workshop with formal presentations, case studies and interactive worked examples. Relevant examples and case studies will be provided to illustrate the application of each of the topics covered and opportunities are provided to learn and practice the use of powerful modern finance skills and tools, reinforced with practical examples and exercises.

This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The techniques used in each module are set out below in the relevant section.

Course Outline

Day 1: Quality and Productivity and the Value Creation Process

Defining organisational vision and purpose
Creating and measuring value for key stakeholders
How quality and productivity drive value for customers and shareholders
Business improvement through a focus on value creation and waste reduction
They key components of a winning business model
Choosing the right tools to manage performance – balanced scorecard and dashboards
Using an effective performance management framework

Day 2: Principles of Effective Cost Management and Reduction

Defining and classifying business expenditure
Understanding business cost behaviour
Using cost-volume-profit analysis models
Understanding gross margin and break-even
An activity-based approach to understanding resource costs
Effective profit improvement tactics
Identifying areas of poor productivity and quality
How quality and productivity problems affect profit and cash flow

Day 3: A Quality Based Approach to Waste and Cost Reduction

Lean – a focus on customer value and waste reduction
Defining and identifying waste with value stream maps
Understanding waste – Muda and the Eight Types of Waste
Practical lessons from the Toyota Production System
Using Six Sigma to eliminate quality variation
Principles of Business Process Reengineering (BPR)
Principles of Total Quality Management (TQM)

Day 4: Practical Business Improvement Methods

Waste reduction using the Toyota 5S approach
Understanding the real DNA of Toyota’s success
Kaizen – a philosophy of continuous improvement and problem solving
Choosing the right Key Performance Measures (KPM’s)
Practical problem-solving tools – Pareto analysis, Brainstorming and mind-mapping, Fishbone diagrams, and Using 5 Why’s for root cause analysis

Day 5: Implementing Quality and Cost Reduction Initiatives

A strategic approach to cost reduction
Setting up a cost reduction programme
Goals and questions around productivity
Streamlining the organisation
The psychology of resistance in humans
8 steps to overcoming the barriers to change
Personal action plan

Certificate

COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
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Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
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Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

Bank transfer
Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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