According to Apple Inc., “The most innovative company must also be the most diverse” (Apple, 2018). Harnessing the power of diversity and inclusion is essential for the viability and success of every organisation. People who feel fully welcomed, valued, respected, and included by their colleagues and their organisations will fuel this growth. Put simply, diversity works. However, diversity without inclusion is not enough. Inclusion, while closely related, is a separate concept.
SHRM defines inclusion as “the achievement of a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organisation’s success”. Current research has identified a very basic formula: Diversity + inclusion = better business outcomes (Deloitte, 2018).
Over forty years of diversity training, research has demonstrated that diversity training can have a significant positive impact, especially when it targets awareness and skill development and occurs over a significant period of time. Diversity training effectiveness depends on the training methods used, the personality characteristics of those being trained, and the specific outcomes that are measured after training concludes.
By attending this COPEX training course, delegates will be able to:
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
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