Effective Contractor Management in Maintenance & Technical Projects

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

This highly interactive training seminar will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered.

Delegates will have the opportunity to discuss the existing contracts used in the organisation. Through a combination of formal lectures and group work, delegates will leave the course with the tools to make contracts and contract management highly effective.

This seminar will highlight the skills and knowledge areas of Effective Contractor Management in Maintenance & Technical Projects, such as:

  • Sourcing strategy within Asset Management
  • Contract types incl. Service Level Agreements (SLA’s) and Design & Construct (D&C)
  • Selecting the best contractor – procurement aspects
  • Risk management & SHE
  • Monitoring & managing performance with Key Performance Indicators (KPI’s)
  • Negotiating the contract
  • Contractor management in a project environment – Turnkey, PPP contracts
  • Managing the behaviour of people to get sustainable results
  • Continuous improvement aspects

Objectives

At the end of this seminar, you are able to:

  • Explain the basic elements of effective contractor management and its position within asset management
  • Evaluate bids and proposals and choose the right contractor
  • Identify, evaluate and manage the risks involved (SHE, performance)
  • Manage &monitor the contractor performance in an innovative way
  • Develop and negotiate contracts

Training Methodology

The seminar will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Who Should Attend?

This course is suitable to a wide range of professionals involved in the area of contractor management, but will greatly benefit:

  • Operations & Maintenance professionals
  • Reliability, Asset & Plant professionals
  • All professionals involved in contractor management
  • All professionals negotiating, managing and verifying contracts in maintenance & technical projects
  • Production & Continuous Improvement professionals
  • Contract management teams
  • Facility management teams
  • Shutdown and Turnaround management teams
  • Anyone who wishes to update themselves on contractor management

Course Outline

Day 1: Contractor Management Basics

  • Overview of contractor management and how it relates to asset management
  • Sourcing strategies
  • Risks involved – risk management & SHE aspects
  • Grounding the maintenance contract with a Risk Based Maintenance concept – how to keep that knowledge in-house

Day 2: Contract Types for Maintenance & Technical Projects

  • Contracts – basic types
  • Contracts – complex types (Turnkey, Design & Construct, Public Private Partnerships)
  • Procurement aspects
  • Choosing the right contractor
  • Monitoring & managing contractor performance – from traditional penalties & rewards to more innovative ways

Day 3: Developing the Contract

  • The contracting cycle
  • Requirements / service levels, RAMS aspects (Reliability Availability Maintainability Safety)
  • Writing the contract
  • Periodic evaluation &continuous improvement – vendor management
  • Partnerships

Day 4: People Management & Negotiation Aspects

  • Implementing contract management – how to make it work by influencing the behaviour of people
  • Negotiating the contract – negotiation ploys, tactics & tips

Day 5: Final Workshop

  • In a very interactive workshop all major topics of this seminar will be highlighted and practised in groups. Major topics will be:
    • Requirements / service levels – defining what you want
    • Tendering process
    • Contractor selection
    • Contractor management – measuring & managing the performance
    • Negotiation
    • Evaluation

Certificate

  • Copex Certificate of Attendance will be provided to delegates who attend and complete the course.

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Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

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