Certified Negotiation Strategist

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Course Introduction

This Certified Negotiation Strategist training course is designed to enhance delegates’ negotiation skills for both internal and external business contexts. Negotiation is a key competency in today’s business environment, and this course offers a detailed understanding of the negotiation process and how to plan strategic approaches to reach workable solutions. Participants will gain confidence in negotiating effectively, while learning how to handle complex situations with a structured approach.

The course also explores emerging influences on negotiation, including the impact of AI on negotiation methods and the cultural shift experienced by Generation Z in negotiation settings. Delegates will develop an appreciation of negotiation styles, tactics, and how to counter them effectively. With a focus on practical outcomes, this Negotiation Training Course enables participants to build stronger negotiating capabilities that deliver results.

This Certified Negotiation Strategist training course will feature:

  • The key stages and terms used when describing the negotiation process
  • Strategic planning techniques to prepare for negotiation
  • Power and communication models used in negotiation
  • The importance of influencing skills and team dynamics
  • How to respond effectively to harsh or aggressive negotiation tactics

Objectives

Participants will leave this Negotiation Skills Course with a clear understanding of negotiation planning, strategy, and effective interpersonal communication. The course will equip delegates to negotiate confidently in diverse business situations while ensuring outcomes are productive and sustainable.

By the end of this training course, participants will be able to:

  • Demonstrate understanding of negotiation planning and objective setting
  • Use interpersonal skills effectively during negotiation
  • Explore the current impact of AI and Gen Z on the negotiation landscape
  • Describe how to achieve ‘win-win’ outcomes within the bargaining process
  • Identify causes of disagreements and disputes, and prevent escalation
  • Apply strategies to resolve the root causes of disputes

Training Methodology

This Certified Negotiation Strategist training course uses proven adult learning methods to ensure maximum understanding and retention. The learning approach is highly interactive, with tutor-led discussions and practical exercises designed to develop real negotiation skills. Participants will engage in case studies and role-play, simulating realistic dispute resolution scenarios that mirror workplace challenges.

A structured framework is built around delegates’ existing knowledge, encouraging them to share their experience and apply new learning immediately. This Dispute Resolution Training emphasizes both negotiation and communication skills, allowing participants to enhance their effectiveness in team negotiations and stakeholder discussions. Delegates will also complete a self-assessment to identify strengths and development areas in negotiation, ensuring a personalised learning experience.

Who Should Attend?

This Certified Negotiation Strategist training course is ideal for professionals who regularly engage in negotiation, conflict management, or relationship building within a business environment. It benefits anyone involved in decision-making, stakeholder management, or contract negotiations, whether working at a national or international level.

This course is especially suitable for:

  • Personnel from results-based business disciplines
  • Company representatives engaged in national or international negotiations
  • Departmental heads responsible for driving change through collaboration
  • Individuals with current or planned negotiations with internal or external suppliers or customers
  • Delegates with prior negotiation experience seeking improved results

Course Outline

Day 1: Finding a Collaborative Position When Aiming for Agreement

  • The basis for a negotiated settlement
  • Disputes and the need for resolution
  • The place of negotiation in the contractual resolution process
  • Distributive and integrative approach to negotiations
  • Emotion, understanding and perceptions                                         
  • Ethics and the impact on the negotiation process   

Day 2: Strategic Approaches to Negotiating Required Outcomes

  • Preparation and goal setting to maintain focus
  • The key stages in planning a negotiation
  • Information needs and sources of negotiation power
  • Taking positions during the negotiation process
  • Drafting your proposal which will open the discussion
  • The discussion and importance of timing when closing deals

Day 3: Negotiation Relationships and Team Dynamics

  • Non-verbal communication and the interpretation of body language
  • Communication skill models used in negotiation                 
  • Proposals, influence and persuasion
  • Establishing commitment
  • Building the negotiating team
  • Managing multi-party negotiations                           

Day 4: The Impact of Culture on the Negotiation Process

  • Interests, positions and escalation                                     
  • The influence of different cultures on negotiation
  • Will AI take the place of face-to-face negotiations?                                       
  • Stakeholder power behind the interests in negotiation
  • Ploys and tactics and how to respond effectively
  • Negotiation best practice

Day 5: Resolving Differences and Difficult Situations

  • The negotiator as a mediator in the process
  • Handling the expectations of Generation Z when negotiating
  • Negotiation case study
  • Team allocation and simulation exercise
  • The Do’s and Don’ts of Negotiating
  • Improving what we do - action planning

Accreditation

COPEX Professional Development Certification

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
  • Delegates who fully attend this course, and successfully pass the CPDC assessment, will receive a certificate from COPEX Professional Development Certification (CPDC)®

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management

Related Certificates

COPEX Professional Development Certification

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This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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