A Highly Interactive Training Course On

Building Workplace Trust

Optimising Relationship, Teamwork and Performance

Classroom Sessions
23-27 Jun 2025
Dubai
$5,950
15-19 Sep 2025
London
$5,950
08-12 Dec 2025
Dubai
$5,950

Course Introduction

Recent research has revealed a stark contrast between 'Trust Leaders' and 'Trust Laggards' in the business world. Trust Leaders, the top 10% of companies where employees have high trust in their leaders and the organization, significantly outperform their counterparts. They are over two and a half times more likely to achieve revenue growth and excel in key areas such as customer loyalty, market position, ethical behavior, and profit growth. This success stems from their ability to cultivate a culture of high trust through specific, effective behaviors.

The Building Workplace Trust training course is tailored to help organizations transition from Trust Laggards to Trust Leaders by pinpointing the critical trust-building behaviors that drive success. Participants will gain insights into the actions and practices necessary for fostering a high-trust environment. The course emphasizes integrating these behaviors into leadership and management styles to enhance team engagement and motivation.

By applying the principles learned in this training, leaders can significantly boost their organization’s performance. The course offers practical tools and strategies to develop and sustain trust, leading to improved team dynamics and overall business results.

This COPEX training course will feature:

  • Organizations that have successfully built trust
  • Ways to avoid breaking trust
  • Using the skills of deep listening and transparent communication to build trust
  • Showing personal leadership and role modelling to build trust
  • How to build a culture of trust across the organization

Training Objectives

By attending this COPEX training course, delegates will be able to:

  • Apply the skills necessary to increase employee trust in your leadership
  • Effectively use methods to ensure employees are engaged and committed to company and team objectives
  • Motivate and engage colleagues to gain their commitment and support
  • Use positive communication and influencing techniques to ensure employee engagement is optimized
  • Start the process of building a culture of trust in your organization

Who should Attend?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • Management professionals seeking to improve their leadership skills
  • Team Leaders seeking to build a strong loyal team
  • Leaders who are seeking to transform the culture of their organisation
  • Change managers tasked with transforming the culture of their organisation

Course Outline

Day One: What is Trust and How Does it Impact Organizational Effectiveness?
  • Trust as a Value: Its Origins and Connections
  • What the Research on Trust-Building Tells us?
  • Employee Engagement Studies about Trust
  • Causes of Trust Breakdown
  • Trust Benefits of Organizations with its High Levels
  • How Do You View People and How that Influences Trust?
Day Two: Trust Building Skills - Workshop 1
  • Deep Listening to Gain Respect
  • Avoid Misunderstandings: Reflecting, and Summarizing
  • Writing for Transparency: Do’s and Don’ts
  • Presenting for Transparency: Techniques, Do’s and Don’ts
  • Building Rapport and Respect
  • Understanding Others’ Values   
Day Three: Trust Building Skills Workshop 2
  • Letting Go: Control and Delegation Skills
  • Using Situational Leadership in Trust and Staff Independency
  • Being Assertive and Respected in Challenging Poor Behavior
  • Coaching People to Take Personal Responsibility  
  • Using Clarity and Honesty in Communication
  • Positive Feedback and Effort Appreciation  
Day Four: Leadership Role in Trust Building
  • Values-Driven and Authentic Leadership Among Teams
  • Practice Public Accountability and Integrity
  • The Power of Shadow for Leaders
  • Motivation Techniques to Stimulate Trust
  • Persuasion Skills and Techniques for Staff Buy-In
Day Five: Building a Culture of Trust in the Organization
  • What is Culture?
  • Building Culture Techniques at the Organization
  • What Do Others Do to Build Culture?
  • Develop a Team Vision, Mission, and Values
  • Build a Team Culture of Inclusion
  • Change Management Journey Towards Trust

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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