Recent company research has distinguished between organizations that are ‘Trust Leaders’ and those that are ‘Trust Laggards’. The former is the elite 10% of companies whose employees agree with the statement, ‘Employees have high trust in leaders and the organization.’ Trust Laggards are those where employees are least likely to agree with this.
Trust Leaders are more than two and a half times more likely than Trust Laggards to be leaders in revenue growth. They also significantly outperform all other organizations in achieving key business goals: customer loyalty and retention, competitive market position, ethical behaviour and actions, predictable business and financial results, and profit growth. Trust Leaders outstrip other organizations in the behaviours and actions that foster the right cultural conditions for high trust in organizations.
This popular COPEX training course will identify those trust-building behaviours and actions. It will then help you embed them in your management and leadership style to ensure team and company success.
This COPEX training course will feature:
Organizations that have successfully built trust
Ways to avoid breaking trust
Using the skills of deep listening and transparent communication to build trust
Showing personal leadership and role modelling to build trust
How to build a culture of trust across the organization
What are the Goals?
By attending this COPEX training course, delegates will be able to:
Apply the skills necessary to increase employee trust in your leadership
Effectively use methods to ensure employees are engaged and committed to company and team objectives
Motivate and engage colleagues to gain their commitment and support
Use positive communication and influencing techniques to ensure employee engagement is optimized
Start the process of building a culture of trust in your organization
Who is this Training Course for?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
Management professionals seeking to improve their leadership skills
Team Leaders seeking to build a strong loyal team
Leaders who are seeking to transform the culture of their organisation
Change managers tasked with transforming the culture of their organisation
Day One: What is Trust and How Does it Impact Organizational Effectiveness?
Trust as a Value: Its Origins and Connections
What the Research on Trust-Building Tells us?
Employee Engagement Studies about Trust
Causes of Trust Breakdown
Trust Benefits of Organizations with its High Levels
How Do You View People and How that Influences Trust?
Day Two: Trust Building Skills - Workshop 1
Deep Listening to Gain Respect
Avoid Misunderstandings: Reflecting, and Summarizing
Writing for Transparency: Do’s and Don’ts
Presenting for Transparency: Techniques, Do’s and Don’ts
Building Rapport and Respect
Understanding Others’ Values
Day Three: Trust Building Skills Workshop 2
Letting Go: Control and Delegation Skills
Using Situational Leadership in Trust and Staff Independency
Being Assertive and Respected in Challenging Poor Behavior
Coaching People to Take Personal Responsibility
Using Clarity and Honesty in Communication
Positive Feedback and Effort Appreciation
Day Four: Leadership Role in Trust Building
Values-Driven and Authentic Leadership Among Teams
Practice Public Accountability and Integrity
The Power of Shadow for Leaders
Motivation Techniques to Stimulate Trust
Persuasion Skills and Techniques for Staff Buy-In
Day Five: Building a Culture of Trust in the Organization
What is Culture?
Building Culture Techniques at the Organization
What Do Others Do to Build Culture?
Develop a Team Vision, Mission, and Values
Build a Team Culture of Inclusion
Change Management Journey Towards Trust
COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
24-28 Jun 2024 Fee: $5,950
16-20 Sep 2024 Fee: $5,950
09-13 Dec 2024 Fee: $5,950
Are you Looking for a Specific Course in your Preferred Location?