Warehouse & Yard Operations

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

Warehouses and yard operations are often under-rated operations in organisations, yet they are essential in providing customer service.

The purpose of this seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores.

This seminar therefore:

  • Shows how to evaluate procedures
  • Shows how to change and improve methods by eliminating wasteful activities and excess costs
  • Provides the practical skills to take back to the workplace
  • Shows how to avoid those internal problems that limit performance
  • Allows delegates to obtain added value for money
  • Shows how to improve customer service

Objectives

By the end of this seminar, delegates will be able to:

  • Evaluate procedures
  • Change and improve methods
  • Identify and eliminate wasteful activities/costs
  • Identify and avoid all those internal problems that limit performance
  • Recognise and obtain added value for money
  • Identify and improve customer service

Course Outline

Day 1: Day One

The Role of the Warehouse

  • Why we need a warehouse
  • What functions they cover
  • How do they fit into the supply chain
  • The balance between sorting and storing

The Role of the Warehouse

  • Why we need a warehouse
  • What functions they cover
  • How do they fit into the supply chain
  • The balance between sorting and storing

Product Classification

The Role of the Warehouse

  • Why we need a warehouse
  • What functions they cover
  • How do they fit into the supply chain
  • The balance between sorting and storing

Product Classification

  • Supply /demand variables
  • ABC Analysis or the 80/20 rule
  • Determining product handling groups
  • Throughputs and product formats

Day 2: Day Two

Layout Options

  • Receiving options
  • Storage options
  • Picking/assembly options
  • Dispatching options
  • Using the floor and the height space
  • Organising for flow

Layout Options

  • Receiving options
  • Storage options
  • Picking/assembly options
  • Dispatching options
  • Using the floor and the height space
  • Organising for flow

Methods and Equipment - lifting, storing and moving equipment available for specific layout options, including:

Layout Options

  • Receiving options
  • Storage options
  • Picking/assembly options
  • Dispatching options
  • Using the floor and the height space
  • Organising for flow

Methods and Equipment - lifting, storing and moving equipment available for specific layout options, including:

  • Warehouse structures
  • Loading bays
  • Selecting fork lift trucks
  • Selecting racking
  • Implications for warehouse layouts
  • Operational timings and planning

Day 3: Day Three

Health and Safety

  • Duty of care
  • Inspections and risk assessments-task analysis
  • Equipment maintenance and care
  • Raising people's awareness

Health and Safety

  • Duty of care
  • Inspections and risk assessments-task analysis
  • Equipment maintenance and care
  • Raising people's awareness

Security and Loss

Health and Safety

  • Duty of care
  • Inspections and risk assessments-task analysis
  • Equipment maintenance and care
  • Raising people's awareness

Security and Loss

  • Minimizing internal theft
  • Minimizing external theft
  • Preventative measures will be briefly discussed

Day 4: Day Four

Productivity and Costs

  • Fixed and variable cost
  • Typical costs involved
  • A model for understanding the roles of productivity, utilisation, and performance
  • Setting productivity and cost targets
  • The importance of having measurements and key indications of performance

Productivity and Costs

  • Fixed and variable cost
  • Typical costs involved
  • A model for understanding the roles of productivity, utilisation, and performance
  • Setting productivity and cost targets
  • The importance of having measurements and key indications of performance

Service Levels

Productivity and Costs

  • Fixed and variable cost
  • Typical costs involved
  • A model for understanding the roles of productivity, utilisation, and performance
  • Setting productivity and cost targets
  • The importance of having measurements and key indications of performance

Service Levels

As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:

Productivity and Costs

  • Fixed and variable cost
  • Typical costs involved
  • A model for understanding the roles of productivity, utilisation, and performance
  • Setting productivity and cost targets
  • The importance of having measurements and key indications of performance

Service Levels

As Warehouses are a link in the total process of satisfying customers, this session will therefore look at:

  • Internal and external customers
  • The three key customer service measure
  • Customer service sampling
  • Effects of substandard service
  • Minimising errors

Day 5: Day Five

Warehouse Layout

  • Different types of layout with advantages and disadvantages
  • Planning for flow in the warehouse
  • Checklists to help on deciding the best option

Warehouse Layout

  • Different types of layout with advantages and disadvantages
  • Planning for flow in the warehouse
  • Checklists to help on deciding the best option

Summary

Warehouse Layout

  • Different types of layout with advantages and disadvantages
  • Planning for flow in the warehouse
  • Checklists to help on deciding the best option

Summary

Finally, in linking together all the sessions, we put forward simple overviews and a clear summary of what we have learnt to improve our own operations.

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
  • The applicable PMI Professional Development Units/Contact Hours will be reflected in the Certificate of Attendance

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

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Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

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  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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