A Highly Interactive Training Course On

The Management Essentials

Effectively Communicate, Delegate & Manage Priorities
to Achieve Management Success

Online Sessions
03-07 Feb 2025
Online
$3,950
02-06 Mar 2026
Online
$3,950

Course Introduction

Stepping into a management role brings a myriad of challenges and concerns, from handling difficult employees to meeting the expectations of demanding bosses. As a manager, you’ll face daily tests that require swift and effective problem-solving. This COPEX online training course equips you with essential tools and techniques to simplify management tasks, offering strategies to avoid common pitfalls. Enhance your chances of success, earn the respect of your team and superiors, and gain practical experience in a supportive environment. This interactive course provides a safe space to practice proven techniques and master the fundamentals of effective management.

Training Objectives

By the end of this COPEX online training course, participants will be able to:

  • Review Personal Competence and Identify Areas for Development
  • Comprehend the Value of the Performance Management Process to Raise Performance and Build Relationships
  • Build Your Personal Credibility Through Communicating with Power, Influence and Impact
  • Manage Situations of Potential Conflict with Tact and Diplomacy
  • Delegate, Prioritise and Allocate Resources Appropriately to Meet Team and Organisational Need

Who should Attend?

This online training course is suitable to a wide range of professionals, but will greatly benefit:

  • Employees About to Undertake Supervisory or Management Positions
  • Supervisors Who are Interested in Building Their Management Skills
  • Team Leaders, Site, Operations and Production Supervisors
  • First Time Managers with No Formal Management Training
  • Employees Identified as ‘High Potential’ Future Managers

Course Outline

Day One: Agile Management in the New Normal
  • Making the transition into management: new skills, fears and expectations
  • Key accountabilities. Responsibilities, Accountabilities
  • The Boss I want to become - Competencies, behaviours and priorities
  • Changing Perceptions, New Demands and Enlightened management
  • Applying theoretical models
Day Two: Managing Performance of Self and Others
  • What style of management does my organisation require?
  • Psychometric assessment on my preferred management style
  • Driving continuous change for improvement and creative agility
  • Clarifying Organisational and Team Purpose
  • SMARTER objectives for the 21st century
  • Assertive behaviour and successful performance reviews
Day Three: The Dynamic Team: Focus, Solutions and Outcomes
  • Creating the Highly Effective Teams: in house and remote
  • Characteristics of Dysfunctional teams
  • Generational issues, diversity, challenge and harnessing potential 
  • Team audit: evaluating current performance to initiate future targets
  • Utilising Collective Wisdom solve problems issues and crisis
  • Managing Change, the “What if” Factor., Transition and Crisis
Day Four: Motivational Mindsets: Performance = Motivation + Competence
  • Motivation to Engage: Scope, Support, Connection, Voice
  • Communication to Connect, Clarify, Convince and Convey
  • Constructive feedback, conflict and handling difficult conversations
  • Coaching for individual and team success.
  • Review of practice: How well do I motivate my people?
  • Ten things the great boss does every day
Day Five: Prioritization in the New Normal and Digital Age
  • The global pandemic: impact and learnings
  • What are my key deliverables post pandemic?
  • The Golden Rule: achieving goals through the effort of others
  • Delegation for Development. How well do I delegate?
  • Presentation skills: Inform, Illustrate, Influence, Impact, Initiate
  • Action planning for post workshop improvement

Certificates

  • A COPEX e-Certificate for delegates who attend and complete the online training course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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