A Highly Interactive Training Course On
Certified Continuous Improvement Professional (CCIP)
Performance Measurements, Continuous Improvement & Benchmarking
Upcoming Sessions
Course Introduction
In an increasingly competitive business environment, sustained success depends on the ability to continuously adapt and improve. The Continuous Improvement Professional Training Course equips participants with advanced methodologies to enhance performance across operations, projects, and strategy execution. As organizations adopt Lean principles to improve efficiency and Agile methods to accelerate project delivery, the need to integrate these approaches has become essential for maximizing overall productivity.
This CCIP Training Course focuses on performance improvement by aligning organizational strategy with operational execution. Participants will gain practical tools to identify key performance indicators, apply continuous improvement techniques, and leverage benchmarking for measurable outcomes. Through interactive case studies and exercises, delegates will explore how Lean and Agile frameworks support different business contexts and how to integrate them within a unified performance management structure. This course empowers professionals to lead improvement initiatives that deliver real, lasting impact.
Training Objectives
By attending this CCIP Training Course, participants will be able to:
- Identify and focus on critical performance measures that drive organizational success
- Apply proven techniques in continuous improvement and performance benchmarking
- Use practical tools and methods through hands-on exercises and case study analysis
- Understand when to apply Lean and Agile approaches and how they relate to key performance indicators
- Create a customized action plan to implement continuous improvement strategies within their teams or departments
Training Methodology
This CCIP Training Course employs a dynamic blend of adult learning techniques to ensure practical understanding and retention. Participants will engage in instructor-led sessions, structured group discussions, and collaborative case study analysis. Practical exercises and interactive tools are used to simulate real-world challenges, allowing attendees to apply performance improvement techniques directly within their professional context. The training fosters knowledge sharing, critical thinking, and action-oriented learning, making it both engaging and results-driven.
Who should Attend?
This Continuous Improvement Professional Training Course is ideal for professionals seeking to implement or lead performance improvement initiatives. It is particularly suitable for:
- General Managers and Operational Leaders
- Maintenance and Reliability Managers
- Process Improvement and Technical Supervisors
- Quality Managers and Assurance Professionals
- Department Heads responsible for performance, productivity, or innovation initiatives
Course Outline
- The Need for Performance Measurement
- The impact of Lean and Agile methods
- Data Use and Abuse: How to use Data Constructively
- Selecting the ‘vital few’ Performance Measures
- Performance measures in Operations and Projects
- Current good practice in Performance Measurement
- Understanding Variation: The key to understanding performance
- What histograms, run charts and control charts tell us about performance
- The Range and Standard Deviation
- Introduction to Control Charts
- How to Improve a Process
- Problem and Mission Statements
- What are Lean and Agile?
- The key principles of Lean management
- Project failures and the origins of Agile
- The fusion of Lean and Agile approaches – the current state of the art
- Analysing a Lean and Agile process or project
- Applying the tools and techniques in practice
- Benchmarking process and project performance
- Identifying causes of problems, and potential solutions through benchmarking
- Demonstrating the link between a cause and its effect
- Investigating Relationships between Variables
- The role of Knowledge Management
- How the tools integrate with Lean and Agile methods
- Scoping and planning benchmarking study
- Identifying and selecting benchmarking Metrics & Partners
- Running effective Lean and Agile projects and processes
- Integrating performance management with Lean and Agile
- The role of benchmarking in change management
Accreditation



Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
- Delegates who fully attend this course, and successfully pass the CPDC assessment, will receive a certificate from COPEX Professional Development Certification (CPDC)®
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.


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