Exceptional Performance Management is a hallmark of every successful organization. However, it does not stand alone. As competitive pressures increase, new methods emerge. In recent years, organisations have dealt with performance issues in operations by adopting Lean methods. Project delays and cost overruns have resulted in the evolution of a range of Agile methods. Today’s challenge is to understand how they impact each other and integrate them to deliver optimal performance and productivity.
This intensive COPEX training course provides the methods, tools and techniques required to improve performance and productivity by integrating strategy, operations and projects with a performance measurement, framework that will work in traditional environments and enhance Lean and Agile methods when they are used.
What are the Goals?
By attending this COPEX training course, delegates will be able to make a substantial, positive impact to the performance and productivity of their organization, by:
Identifying and Specifying the ‘Vital Few’ Performance Measures that Drive Success
Understanding Current Proven Techniques for Continuous Improvement and Benchmarking
Practicing the Application of These Methods, Tools and Techniques, Through Case Studies & Interactive Exercises
Knowing When and How Lean and Agile Approaches Should be Used, and How They Relate to Performance Measures
Developing an Action Plan to Utilize These Approaches in Their Own Areas of Responsibility
Who is this Training Course for?
This COPEX training course is suitable for a wide range of professionals who are involved in any aspect of Performance Management and who want to understand, implement and improve the latest proven Performance Measurement methods, tools and techniques to improve productivity, including:
Maintenance & Reliability Engineers
Technical Managers & Supervisors
Day One: Performance Measurement: The Starting Point for Improvement
The Need for Performance Measurement
The impact of Lean and Agile methods
Data Use and Abuse: How to use Data Constructively
Selecting the ‘vital few’ Performance Measures
Performance measures in Operations and Projects
Current good practice in Performance Measurement
Day Two: Using Measurements for Continuous Improvement
Understanding Variation: The key to understanding performance
What histograms, run charts and control charts tell us about performance
The Range and Standard Deviation
Introduction to Control Charts
How to Improve a Process
Problem and Mission Statements
Day Three: An Overview of Lean and Agile Tools and Techniques
What are Lean and Agile?
The key principles of Lean management
Project failures and the origins of Agile
The fusion of Lean and Agile approaches – the current state of the art
Analysing a Lean and Agile process or project
Applying the tools and techniques in practice
Day Four: Benchmarking, Measurement and Improvement
Benchmarking process and project performance
Identifying causes of problems, and potential solutions through benchmarking
Demonstrating the link between a cause and its effect
Investigating Relationships between Variables
The role of Knowledge Management
How the tools integrate with Lean and Agile methods
Day Five: Running a Successful Benchmarking Project
Scoping and planning benchmarking study
Identifying and selecting benchmarking Metrics & Partners
Running effective Lean and Agile projects and processes
Integrating performance management with Lean and Agile
The role of benchmarking in change management
COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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