Strategic
Crisis Management

Training Course Overview

Are you and your organisation ready for those ‘Unexpected Challenges’? This training course will give you the necessary skills and proven practices to ensure you successfully deal with a crisis and will constructively help you to develop those essential crisis management skills and reveal how to effectively use advanced techniques that will improve your leadership performance at that critical time.

The future is becoming more complex, you will only get one chance to get it right so draw on the expertise of crisis researchers, analysts and practitioners and without delay identify all potential vulnerabilities, map out the possible crisis scenarios and mitigate shortcomings.

Training Course Objectives

By attending this COPEX training course, you should achieve these goals:

• How to master the main areas of activity: Preparation, Planning, Response and Recovery
• How to get the maximum from emergency responders and crisis management teams
• How to manage yourself and others in a crisis, make judgements, redefine standards, rapidly establish options
• Develop strategies ensuring that you and your organisation responds efficiently and effectively
• Understand the five deadly leadership behaviours in a crisis
• How to implement six winning strategies in a crisis

Designed For

This powerful COPEX training course will be of benefit to those who find themselves responsible for leading on, or implementing Crisis Management and Emergency Response in both the public and the private sector.

• Security & Fire Management
• Health, Safety Security and Environment personnel
• Emergency Response Team members
• Crisis Management Team members
• Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject

Training Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:

• Understanding Crisis Management and how to manage a Crisis
• Consider the complete range of risks facing businesses in the 21^st century
• Roles & Responsibilities - manage the issue before it becomes a Crisis
• Five deadly Leadership behaviours & Six winning strategies
• Understanding 'denial-curve' and 'group-think' syndromes
• Implementing a Business Continuity Management (BCM) strategy
• Command and Control Issues. Operational, Tactical and Strategic
• On Scene Crisis Management, essential elements for success
• Reputation Management - Managing the Media
• Post Incident evaluations, de-briefing skills

The Certificate

• COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

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