A Highly Interactive Training Course On

Operational Management for Supervisors and Team Leaders

Classroom Sessions
17-21 Feb 2025
London
$5,950
15-19 Sep 2025
Dubai
$5,950
01-05 Dec 2025
Paris
$5,950
23-27 Mar 2026
London
$5,950

Course Introduction

The Operational Management for Supervisors and Team Leaders training course is an in-depth five-day program crafted to provide supervisors and team leaders with critical insights, skills, and tools for managing operational processes and leading successful teams. Attendees will acquire a thorough grasp of operational management principles, learn effective techniques to boost productivity and efficiency, and enhance their leadership abilities to inspire and drive their teams toward excellence.

Training Objectives

By the end of this COPEX training course, participants will be able to:

  • Understand the role of operational management in achieving organizational goals and objectives
  • Gain a comprehensive understanding of key operational management concepts and principles
  • Develop skills to analyze and improve operational processes for enhanced productivity and efficiency
  • Learn techniques for effective resource allocation and workforce planning
  • Enhance leadership capabilities to inspire and motivate teams towards operational excellence
  • Develop effective communication and collaboration skills to foster teamwork and alignment
  • Acquire problem-solving and decision-making skills to address operational challenges
  • Apply performance measurement and monitoring techniques to track operational success
  • Learn change management strategies to drive operational improvements

Who should Attend?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • Supervisors and team leaders responsible for managing operational processes and teams
  • Aspiring supervisors and team leaders seeking to enhance their operational management skills
  • Managers transitioning into supervisory roles with operational responsibilities
  • Professionals involved in process improvement and operational efficiency initiatives
  • Individuals interested in advancing their knowledge and skills in operational management

Course Outline

Day One: Introduction to Operational Management
  • Understanding the importance of operational management in organizational success
  • Key principles and concepts in operational management
  • Identifying operational goals and aligning them with organizational objectives
  • Overview of operational management frameworks and methodologies
Day Two: Analyzing and Improving Operational Processes
  • Analyzing operational processes for bottlenecks and inefficiencies
  • Techniques for process mapping and identifying areas for improvement
  • Lean management principles and tools for operational optimization
  • Implementing process improvement initiatives
  • Case studies and exercises on analyzing and improving operational processes
Day Three: Resource Allocation and Workforce Planning
  • Effective resource allocation strategies for optimal operational performance
  • Workforce planning techniques to ensure adequate staffing and skill alignment
  • Developing schedules and work plans to maximize productivity
  • Performance management and coaching to enhance individual and team performance
  • Strategies for managing and optimizing resources
Day Four: Leadership and Team Development
  • Understanding the role of leadership in operational management
  • Motivating and inspiring teams towards operational excellence
  • Building and nurturing high-performing teams
  • Effective communication and collaboration techniques for team alignment
  • Conflict resolution and problem-solving within teams
Day Five: Performance Measurement and Change Management
  • Performance measurement and monitoring techniques for operational success
  • Key performance indicators (KPIs) and dashboards for tracking progress
  • Implementing change management strategies for operational improvements
  • Addressing resistance to change and managing the transition process
  • Developing a roadmap for continuous operational improvement

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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