A Highly Interactive Training Course On

Managing Emotions: Creates an Exceptional Leader

Harnessing Emotional Intelligence to Inspire, Empower, and Elevate Leadership Excellence

Classroom Sessions
16-20 Jun 2025
Dubai
$5,950
20-24 Oct 2025
Dubai
$5,950
12-16 Jan 2026
London
$5,950

Course Introduction

In today’s rapidly evolving work environment, effective leadership requires more than just traditional management skills. The Managing Emotions: Creates an Exceptional Leader training course is designed to equip leaders with the emotional intelligence needed to inspire, engage, and effectively guide their teams. This course explores the critical role emotions play in leadership and provides strategies for leveraging emotional awareness to enhance decision-making, resolve conflicts, and improve team dynamics. By focusing on emotional management, this training helps leaders build resilient, high-performing teams and cultivate a positive organizational culture.

This training course will feature:

  • Enhanced self-awareness and emotional regulation
  • Improved interpersonal communication and relationship management
  • Increased ability to handle stress and navigate workplace challenges
  • Strengthened leadership presence and team motivation
  • Greater conflict resolution skills and empathy in interactions
  • Development of a supportive and inclusive work environment

Training Objectives

By the end of this COPEX training course, participants will be able to:

  • Recognize and understand their own emotional responses and their impact on leadership
  • Develop strategies for managing emotions to enhance decision-making and problem-solving
  • Utilize emotional intelligence to improve interpersonal relationships and team collaboration
  • Employ techniques to handle stress and maintain composure in high-pressure situations
  • Cultivate empathy and emotional support to build stronger, more resilient teams
  • Apply emotional management strategies to foster a positive and productive work environment

Training Methodology

This COPEX training course will utilise a variety of proven adult training techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes:

  • Interactive Workshops: Engaging group activities and discussions
  • Case Studies: Analysis of real-world scenarios to apply emotional management techniques
  • Role-Playing: Simulated exercises to practice emotional responses and leadership strategies
  • Self-Assessment Tools: Tools to gauge emotional intelligence and personal development
  • Group Exercises: Collaborative tasks to reinforce learning and share experiences
  • Practical Exercises: Techniques to implement emotional management in daily leadership tasks

Who should Attend?

This COPEX training course is suitable to a wide range of technical professionals but will greatly benefit:

  • Mid-level and senior managers
  • Team leaders and supervisors
  • Aspiring leaders and executives
  • Human resources professionals
  • Anyone in a leadership role looking to enhance their emotional intelligence and leadership effectiveness

Course Outline

Day One: Understanding Emotional Intelligence
  • Introduction to Emotional Intelligence (EI)
  • The Role of EI in Leadership
  • Self-Awareness: Identifying Your Emotional Triggers
  • Self-Regulation: Techniques for Emotional Control
  • The Impact of Emotions on Decision-Making
  • Reflective Exercises: Assessing Your EI
Day Two: Self-Awareness and Emotional Regulation
  • Developing Emotional Self-Awareness
  • Recognizing Emotional Patterns and Reactions
  • Strategies for Effective Emotional Regulation
  • Balancing Emotional Expression and Professionalism
  • Managing Emotional Triggers in High-Stress Situations
  • Practical Application: Self-Regulation Techniques
Day Three: Enhancing Interpersonal Skills Through EI
  • The Importance of Empathy in Leadership
  • Active Listening and Emotional Responsiveness
  • Building Trust and Rapport with Team Members
  • Navigating Difficult Conversations with Emotional Intelligence
  • Conflict Resolution: Emotional Approaches and Techniques
  • Group Activity: Role-Playing Interpersonal Scenarios
Day Four: Stress Management and Resilience Building||
  • Understanding the Impact of Stress on Leadership
  • Techniques for Managing Personal Stress
  • Building Resilience: Strategies and Practices
  • Emotional Support: Providing and Receiving Support in the Workplace
  • Balancing Work and Personal Life: Maintaining Emotional Well-Being
  • Practical Exercises: Stress Management Techniques
Day Five: Implementing Emotional Management in Leadership
Day One: Understanding Emotional Intelligence||Day Two: Self-Awareness and Emotional Regulation||Day Three: Enhancing Interpersonal Skills Through EI||Day Four: Stress Management and Resilience Building||
  • Integrating EI Strategies into Leadership Practices
  • Creating a Positive Work Culture Through Emotional Intelligence
  • Fostering Team Engagement and Motivation
  • Measuring the Impact of Emotional Management on Team Performance
  • Developing a Personal Action Plan for Continuous Improvement
  • Course Wrap-Up: Key Takeaways and Next Steps

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “The Centre for Operations & Procurement Excellence”. Our courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to reg@copextraining.com
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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