Name: Developing Purchasing Policies, Processes & SLAs Training Course
Rating: 4.7 (1076 reviews)

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

In a rapidly changing economic environment it is not only necessary to have skilled Procurement professionals, but to ensure that the organisation can implement appropriate strategies through the application of clear purchasing policies and processes and can measure performance with relevant Key Performance Indicators and Service Level Agreements.

This COPEX training course will guide the participants through the development of appropriate procurement strategies, to creating the clear and measurable processes that will allow them to ensure that strategies are successfully implemented.

This COPEX training course will feature:

How to develop a strategic view of Procurement for their organisation
How to choose the appropriate SLAs and KPIs
How to formulate winning policies for procurement
How to maximise return on procurement with cross functional policy application
How to write policies and procedures that are clear and implementable

Objectives

By the end of this COPEX training course, participants will be able to:

Define the strategic goals of the organisation
Identify the requirements of cross-functional stakeholders
Implement appropriate policies and procedures
Select the appropriate sourcing routes for all types of purchase
Minimise contractual disputes and uncontrolled spending
Create a balanced scorecard of Key Performance Indicators (KPIs)
Measure performance against key performance measures and SLAs
Draft clear, concise, actionable policies and procedures

Training Methodology

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Participants on this COPEX training course will learn by active participation through the use of course materials, exercises, role playing, video presentations and discussions on real life issues in their own and each other’s organizations.

Who Should Attend?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

Professionals working in Procurement, Purchasing or Buying
Buyers in Public, military and government organisations
Buyers working for private companies
Managers of Purchasing sections
Project personnel working with contractors
Purchasing Managers in business, government and the military

Course Outline

Day 1: Procurement Strategy in the Organisation

Role of Procurement in the organisation
Public and private procurement strategies
Strategic Objectives
Segmenting the procurement spend
Best practices
Alignment with stakeholders
Where do problems come from and are they avoidable?

Day 2: Procurement Choices and Approaches

Single/Sole or multiple suppliers
Appropriate procurement routes - Tenders, negotiations, sole source
Managing low value spends
Supplier Selection processes
Supplier Development
National/Local supplier preference
Partnership and Alliance relationships

Day 3: Policies and Procedures

Ethics and Legal compliance
National and International sourcing
Electronic procurement options
Blacklisting process
Signing levels and approvals
Commercial Risk Appetite
Audit and inspection
Process development

Day 4: Developing KPIs and SLAs

Purpose of KPIs
The Balanced Scorecard
Using KPIs for continual improvement
Buying Services compared to buying goods
Role of SLAs
Typical contents of SLAs
Measuring internal and external performance

Day 5: Implementing Policies and Procedures

Drafting clear policy statements
Action words for clarity
Allocating responsibility
Writing clearly and well
Accreditation of processes to International Standards
Planning for implementation
Personal Action plans

Certificate

COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Related Categories

Leadership & Management Purchasing & Supply Chain Management

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

Bank transfer
Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.

Other Specialized Training Courses

Explore a selection of specialized training courses designed to advance your skills and knowledge in key areas critical to professional success. COPEX provides a wide range of programs tailored to meet industry demands, empowering you to stay competitive in today’s dynamic landscape.

Classroom Online