Business Management

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

This course presents a high level appreciation of the principles of effective management and the practices that generate commitment and productivity. Through the process of self study, education and reflection on experience, this course will enable delegates to widen their understanding of the Manager’s role and apply practical strategies that will deliver immediate impact and improvement.

Good management is the foundation that underpins successful organisations. Become the ‘Communicating Manager’ who instructs but listens; the ‘Managerial Leader’ that inspires and the ‘People Developer’ who generates employee engagement. If people management is important to you, get learn new skills or sharpen your current competence by attending this motivating and energizing course.

This course will feature:

  • An evaluation of personal management style and its impact on performance
  • Techniques to effectively manage conflict in the organisation
  • Managing a culture of effective problem solving and continuous improvement
  • Tools for effective self management, team management and ‘managerial leadership’
  • Recognizing individuality, managing diversity and aligning team performance

Objectives

By the end of this course, participants will be able to:

  • Recognise their managerial strengths and set an agenda for development
  • Employ a range of interpersonal skills to build engagement
  • Deliver constructive feedback that motivates future performance
  • Diagnose team performance and identify strategies for improvement
  • Select and apply innovative ideas and techniques for problem solving

Training Methodology

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a combination of presentations, group exercises, videos and class discussions in order to examine in an in depth fashion all the elements of the programme content.

The emphasis will be on creating an in depth appreciation and understanding of the art of management. Activities, hands-on interactions, group participation, videos, role-playing, and case studies are used to highlight concepts taught and allow participants to practice the material.

Who Should Attend?

This course will be of significant benefit to all professionals who are interested in further enhancing their management skills. It is highly useful for personnel in all functional areas of an organisation and in all types of organisations whether government, private, military or health care.

This course is suitable to a wide range of professionals but will greatly benefit:

  • Employees about to undertake a line management role
  • Technical professionals tasked with supervision of others
  • Existing Managers who seek to rejuvenate and energise their practice
  • Managers with career aspirations to take a future leadership role
  • HR/OD Practitioners who support / coach Managers to improve their practice

Course Outline

Day 1: Day One

The Foundation of Management

  • Management demands courage
  • The first step: managing self
  • Employing the right management style ate right time
  • Accepting responsibility
  • Accentuating the positive
  • Having the courage to turn your ideas into action

Day 2: Day Two

Dealing with Workplace Conflict

  • Defining organisational conflict
  • Understanding the causes of conflict
  • The Thomas-Kilman Conflict Mode Instrument
  • Managing individual differences
  • Managing conflict for productive outcomes
  • The creative benefits of productive disagreement

Day 3: Day Three

Managing Organisational Improvement

  • Focusing on continuous improvement
  • Diagnostic tools for organisational/team appraisal
  • Organisational culture and its impact
  • Overcoming and managing resistance to change
  • Coping with risk and risk avoidance
  • Measuring the success of improvement efforts

Day 4: Day Four

Building and leading the motivated teams

  • Characteristics of effective teams
  • Characteristics of ineffective teams
  • Managing the factors affecting team performance
  • Empowering team development
  • Utilizing team diversity
  • Coaching to enhancing team competence

Day 5: Day Five

Managing Problem Solving activity

  • Balancing analytical and creative thinking
  • Effective use of mind mapping
  • Capturing the power of brainstorming
  • Unlocking team potential
  • Treating problems as challenges
  • Action planning for future improvement

Certificate

Attending delegates will receive the following:

  • Copex Certificate of Attendance will be provided to delegates who attend and complete the course.
  • ILM Endorsed Certificate for delegates who successfully attend and pass the required assessment

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

Enquiry

We can customize this training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.