Airport Performance Evaluation using DEA Approach

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

Course Introduction

Because the airport is the center of air transport industry, this interactive, applications-driven 5-day training course will highlight the Airport Performance Evaluation using DEA (Data Envelopment Analysis) Approach. It explores the different types of KPIs (e.g. Safety, Security, and Service Quality, Financial, Commercial, and Operational Environmental, etc.), and introduce the benchmarking techniques with highlighting probably the most efficient benchmarking tool (DEA).

This training course focuses on how to create a clearer understanding of how to Evaluate Airport Performance using DEA Approach.

This COPEX training course will feature:

  • How to Determine and measure the KPI in different Domains within the Airport
  • How to Evaluate & optimize various operating and non-operating Costs at airports & the Aeronautical and Non-Aeronautical revenues at airports
  • Focusing on the complex relationships between airport systems that serve their airports in optimal ways
  • Discussions on the various types of airport planning studies & the factors that are considered in terminal area planning
  • Applying the capacity measurements to airport facilities and the various strategies to reduce delay at airports
  • The importance of the A-CDM & the future of commercial air carriers

Objectives

By the end of this COPEX training course, participants will be able to:

  • Define the different types of Airport Key Performance Indicators (A-KPI)
  • Understand the DEA Benchmarking approach for Optimization
  • Exploring the KPI Related to Airports components e.g.: Safety, Security, Operations, Commercials and Environment
  • Gain insight about the weakness and strengths in your Airport for the purpose of optimization
  • Understand the methodology of converting Qualitative Inputs into Quantitative for the purpose of Airport Scientific Management

Training Methodology

This COPEX training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The daily workshops will be highly interactive and participative. This involves regular discussion of applications as well as hands-on exposure to Airport planning and Performance evaluation using DEA Approach.

Delegates are strongly encouraged to bring their own work domain. This adds greater relevance to the content.

Who Should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Airport Operational Managers and Specialists
  • Airport Financial & Commercial Managers and Specialists
  • Airport Safety Managers & Specialists
  • The personal planning to get strategic overview on the Airport industry
  • Civil Aviation Authorities Middle and Top Managements staff

Course Outline

Day 1: Introduction to Benchmarking and KPI

  • Different Performance Indicators (PIs) for Different Airports
  • Internal versus External Benchmarking
  • Benchmarking Cautions
  • Relationship to ICAO Performance Management Policies
  • Core Key Performance Areas and Indicators
  • Introduction to DEA as a Pioneer Benchmarking Approach
  • Basic CCR Model

Day 2: Safety, Security and Service Quality

  • Runway Incursions & Accidents
  • Bird Strikes
  • Public Injuries & Occupational Injuries
  • Airside Capacity / Delay Approach
  • Level of Customer Satisfaction (LOS)
  • The Output-Oriented Model
  • Triple S Case Study Benchmarking Implementation using DEA Approach

Day 3: Productivity/Cost Effectiveness

  • Passengers and Aircraft Movements per Employee
  • Aircraft Movements per Gate
  • Total Cost per Passenger and Total Cost per Movement
  • Operating Cost per WLU and Total Cost per WLU
  • Operating Cost per Passenger and Operating Cost per Movement
  • A Hybrid Measure of Efficiency
  • Productivity Case Study Benchmarking Implementation using DEA Package

Day 4: Financial / Commercial

  • Aeronautical Revenue per Passenger and per Movement
  • Non-Aeronautical Operating Revenue as Percent of Total Operating Revenue
  • Non-Aeronautical Operating Revenue per Passenger
  • Debt Service as Percentage of Operating Revenue
  • Long-Term Debt per Passenger
  • Debt to EBITD A Ratio and EBITD A per Passenger
  • Returns to Scale

Day 5: Environmental

  • Carbon Footprint & Waste Recycling
  • Renewable Energy Purchased by the Airport
  • Utilities / Energy Usage per Square Meter of Terminal
  • Water Consumption per Passenger
  • Full-scale Case Study Benchmarking Implementation using DEA Package
  • A Site Evaluation Study for Relocating Japanese Government Agencies out of Tokyo

Certificate

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

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Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

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