Why Choose this Training Course?
This Writing Effective Policies & Procedures training course is designed to thoroughly prepare delegates to effectively develop and write Policies and Procedures. The training course focuses on ensuring that these documents are fully operational within their organization by addressing a wide range of considerations, including processes, workflows, compliance, language, and alignment with organizational values and culture.
Participants will learn techniques to ensure that Policies and Procedures are well-received, accepted, and successfully implemented by all relevant stakeholders. The Writing Effective Policies & Procedures training course training course offers a definitive guide to creating purposeful policy documents, demonstrates useful online resources, and provides editable templates for future use.
Additionally, the course covers the distribution of documents via modern devices such as smartphones and tablets and identifies key publishing resources.
What are the Goals?
By attending this COPEX training course delegates will be able to make a substantial, positive impact on the Policy Management best practices within their organization, more specifically:
- Demonstrate Highly Effective Drafting Skills, Which Will be Useful Tools in All Types of Documents
- Analyse the Clarity of Expression in All Documents
- Apply Methods to Highlight Potential Problems with Existing Policies and Procedures and Improve Their Effectiveness
- Illustrate the Impact of Non-Compliance and Build Fully Compliant Procedures
- Demonstrate Ability to Manage and Reduce Risk Effectively
Who is this Training Course for?
This training course is designed for delegates to build key capabilities to optimize productivity, that enable organizational success through the achievement of corporate goals.
This training course is suitable to a wide range of professionals, but will greatly benefit:
- Human Resource Professionals and Policy Owners and Writers Who Wish to Advance Their Knowledge and Skills
- Managers at All Levels Who Wish to Consolidate, Refresh and Reinforce Their Knowledge and Skills
Course Outline
Day One: Diagnostic - Foundation of Policy & Procedure Development
- Importance of policies and procedures to the organization
- Hierarchy of documents and types of policy and procedures
- Mapping of Process and workflow for efficiency and productivity
- The impact of change on Policies and Procedures
- The DDIE Strategic Planning Process
- Considering Organisational Culture and Values
Day Two: Diagnostic and Development of Policy & Procedure
- Simplifying process with a flow chart
- Mind mapping as a pre-writing exercise
- Effective technical writing cycle
- Defining Key Content that matters
- Developing A Policy – Best Practice Template Framework & Content
- Developing A Procedure – Best Practice Framework and Content
Day Three: Governance and Legal Requirements
- The legal and compliance role of Policies and Procedures
- The review process and approval
- The rationale of writing disclaimers
- Reviewing for absolutes, conditional phrases and other hidden legal issues
- Importance of Employee Acknowledgment and Compliances
- The Importance of International Standards –ISO
Day Four: Implementation of Policy & Procedures
- Change Management strategies to ensure effective implementation
- Differentiate between visual clarity and visual clutter
- Enabling users to locate information efficiently
- Publication formats and related technology
- Checklist: Is your document format designed for readability?
- Coordinating and communicating the changes
Day Five: Evaluation
- Management of the Revision cycle
- Evaluating the need for changes in policy or procedure
- Revisions with minimum disruptions inclusive of acceptance
- Do’s and don’ts of electronic policies and procedures
- Case Studies of Policies and Procedures
- Action Plan for Sustainability – DDIE and Policy Content Checklist
The Certificate
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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Duration:5 days
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Format:Classroom
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Language: English
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Certificate:Yes
