A Highly Interactive Training Course On

Writing Effective Policies & Procedures

Defining Policies and Procedures for the Electronic Age

Classroom Sessions
12-16 May 2025
London
$5,950
21-25 Jul 2025
Dubai
$5,950
06-10 Oct 2025
Dubai
$5,950
15-19 Dec 2025
Kuala Lumpur
$5,950
19-23 Jan 2026
London
$5,950
Online Sessions
23-27 Jun 2025
Online
$3,950
10-14 Nov 2025
Online
$3,950
12-16 Jan 2026
Online
$3,950

Course Introduction

This Writing Effective Policies & Procedures training course is designed to thoroughly prepare delegates to effectively develop and write Policies and Procedures. The training course focuses on ensuring that these documents are fully operational within their organization by addressing a wide range of considerations, including processes, workflows, compliance, language, and alignment with organizational values and culture.

Participants will learn techniques to ensure that Policies and Procedures are well-received, accepted, and successfully implemented by all relevant stakeholders. The Writing Effective Policies & Procedures training course training course offers a definitive guide to creating purposeful policy documents, demonstrates useful online resources, and provides editable templates for future use.

Additionally, the course covers the distribution of documents via modern devices such as smartphones and tablets and identifies key publishing resources.

Training Objectives

By attending this COPEX training course delegates will be able to make a substantial, positive impact on the Policy Management best practices within their organization, more specifically:

  • Demonstrate Highly Effective Drafting Skills, Which Will be Useful Tools in All Types of Documents
  • Analyse the Clarity of Expression in All Documents
  • Apply Methods to Highlight Potential Problems with Existing Policies and Procedures and Improve Their Effectiveness
  • Illustrate the Impact of Non-Compliance and Build Fully Compliant Procedures
  • Demonstrate Ability to Manage and Reduce Risk Effectively

Who should Attend?

This training course is designed for delegates to build key capabilities to optimize productivity, that enable organizational success through the achievement of corporate goals. 

This training course is suitable to a wide range of professionals, but will greatly benefit:

  • Human Resource Professionals and Policy Owners and Writers Who Wish to Advance Their Knowledge and Skills
  • Managers at All Levels Who Wish to Consolidate, Refresh and Reinforce Their Knowledge and Skills

Course Outline

Day One: Diagnostic - Foundation of Policy & Procedure Development
  • Importance of policies and procedures to the organization
  • Hierarchy of documents and types of policy and procedures
  • Mapping of Process and workflow for efficiency and productivity
  • The impact of change on Policies and Procedures
  • The DDIE Strategic Planning Process
  • Considering Organisational Culture and Values
Day Two: Diagnostic and Development of Policy & Procedure
  • Simplifying process with a flow chart
  • Mind mapping as a pre-writing exercise
  • Effective technical writing cycle
  • Defining Key Content that matters
  • Developing A Policy – Best Practice Template Framework & Content
  • Developing A Procedure – Best Practice Framework and Content
Day Three: Governance and Legal Requirements
  • The legal and compliance role of Policies and Procedures
  • The review process and approval
  • The rationale of writing disclaimers
  • Reviewing for absolutes, conditional phrases and other hidden legal issues
  • Importance of Employee Acknowledgment and Compliances
  • The Importance of International Standards –ISO
Day Four: Implementation of Policy & Procedures
  • Change Management strategies to ensure effective implementation
  • Differentiate between visual clarity and visual clutter
  • Enabling users to locate information efficiently
  • Publication formats and related technology
  • Checklist: Is your document format designed for readability?
  • Coordinating and communicating the changes
Day Five: Evaluation
  • Management of the Revision cycle
  • Evaluating the need for changes in policy or procedure
  • Revisions with minimum disruptions inclusive of acceptance
  • Do’s and don’ts of electronic policies and procedures
  • Case Studies of Policies and Procedures
  • Action Plan for Sustainability – DDIE and Policy Content Checklist

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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