A Highly Interactive Training Course On
Leadership & Decision Making in Crisis & Emergency Situations
Mastering Leadership & Decision Making in High-Stakes Crisis Situations
Upcoming Sessions
Course Introduction
The Leadership & Decision Making in Crisis & Emergency Situations training course is designed to empower professionals with the critical knowledge, skills, and mindset required to lead effectively under pressure. In unpredictable and high-stakes scenarios, leaders face complex challenges that go beyond routine management. This course prepares you to navigate these situations with confidence, ensuring decisions are timely, informed, and ethically sound, ultimately safeguarding your organization, team members, and the wider community.
Through practical examples and real-world scenarios, participants learn how to assess risks, maintain team cohesion, and make rational decisions during crises. The training emphasizes both individual leadership and the coordination of organizational resources, helping leaders remain calm and effective even in the most stressful circumstances.
Key Highlights of This Training Course:
- Develop the ability to make fast, informed decisions during emergencies and crises
- Learn strategies to lead teams and organizations under extreme pressure
- Understand psychological and organizational dynamics in crisis situations
- Apply ethical frameworks to guide decision-making and team actions
- Enhance problem-solving and risk management skills in real-life scenarios
Training Objectives
This Crisis Leadership Training Course equips participants with practical competencies to handle emergencies effectively. By completing this course, delegates will:
- Understand individual and collective psychology during crises and emergencies
- Recognize organizational dynamics and their impact on decision-making under pressure
- Make rational, timely decisions before, during, and after crisis events
- Lead teams and organizations efficiently through emergencies
- Implement problem-solving approaches that focus on outcomes rather than blame
- Apply ethical principles in decision-making during high-pressure situations
- Strengthen resilience and adaptability in personal and organizational leadership
This course ensures that participants leave ready to manage crisis situations confidently, maintaining team morale while delivering optimal results.
Training Methodology
The Leadership & Decision Making in Crisis & Emergency Situations Training Course uses interactive and experiential learning techniques to maximize engagement and retention. Participants are actively involved through case studies, group discussions, and practical exercises that simulate real-world crises. These methods allow learners to practice decision-making in a controlled environment, building confidence in their skills before facing actual emergencies.
Additional techniques include video demonstrations, self-assessments, and facilitated debriefs, helping participants reflect on their choices and refine their approach. This hands-on methodology ensures that knowledge is not only learned but applied, empowering leaders to remain calm, ethical, and effective in the face of uncertainty.
Who should Attend?
This Emergency Management Training Course is ideal for professionals who are responsible for guiding teams and organizations through high-pressure situations. It is specifically beneficial for those who need to understand both the human and organizational aspects of crises.
Ideal Participants Include:
- Line and Functional Managers, Team Leaders, and Supervisors across industries
- Emergency and Crisis Management Professionals in public and private sectors
- Project and Programme Management professionals
- Healthcare, Public Safety, and Government personnel involved in emergency response
- Professionals seeking to enhance leadership, decision-making, and crisis management skills
By attending, participants gain practical insights and strategies that are directly applicable to their professional roles, enabling them to respond decisively and ethically during emergencies.
Course Outline
- Understanding the nature and characteristics of crises and emergencies
- Individual psychological responses during crises and emergencies
- Collective psychological behavior under crisis and emergency conditions
- The evolution and dynamic progression of crises and emergencies
- Recognizing that crises and emergencies are not confined to standard working hours
- Leadership responsibilities before, during, and after a crisis or emergency
- The interplay of instinct, intuition, and rational thought
- Processes for structured and rational decision-making
- Decision-making at both individual and group levels
- Insights from psychology and human behavior to enhance decision-making
- Delegation strategies through mission-focused leadership
- Hierarchical planning and operational structuring
- Leadership roles and duties during crises and emergencies
- Organizing crisis and emergency management structures
- Rapid team-building to form effective and efficient teams
- Fostering interagency cooperation and collaborative operations
- Understanding organizational and team dynamics: morale, cohesion, and shared purpose
- Core principles of operational command and leadership
- Identifying causes and effects to resolve issues, rather than assigning blame
- Establishing and managing a crisis or emergency Command Centre
- Key elements of risk management: prevention, response, containment, and recovery
- Principles for ensuring business continuity and effective crisis operations
- Gathering information and maintaining situational awareness
- Managing operational rhythm, routines, and information flow
- Caring for team members and their families
- Maintaining the leader’s own well-being
- Responsibilities toward authorities, the public, and affected individuals
- Managing and utilizing social media effectively
- Conducting after-action reviews and lessons learned
- Preparing proactively for future crises or emergencies
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
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Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

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