A Highly Interactive Training Course On

ITIL 4 Leader: Digital and IT Strategy

Classroom Sessions
21-25 Apr 2025
Riyadh
$5,950
26-30 May 2025
Dubai
$5,950
11-15 Aug 2025
London
$5,950
13-17 Oct 2025
Dubai
$5,950
15-19 Dec 2025
Riyadh
$5,950

Course Introduction

The ITIL 4 Leader: Digital and IT Strategy training course is crafted to empower leaders with the expertise and tools necessary to manage the challenges of today’s digital landscape. In a world of rapid technological evolution and disruptive innovation, aligning IT and digital strategies with business goals is vital for organizational success. This course provides a structured approach to shaping strategic vision, fostering innovation, and building resilience, while effectively managing risks and delivering value. By combining theoretical foundations with real-world applications, participants will gain the capability to lead transformative initiatives that ensure a competitive advantage in the digital era.

Training Objectives

By the end of this training course, participants will be able to: 

  • Understand the fundamental concepts of digital and IT strategy in the context of ITIL 4
  • Analyze and respond to the impacts of digital disruption on business models
  • Develop a robust digital and IT strategy aligned with organizational goals
  • Integrate digital transformation into IT service management practices
  • Lead and manage strategic initiatives with a focus on value creation and risk management
  • Foster innovation and build resilience within IT and business operations

Training Methodology

This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

Who should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • IT and business leaders responsible for developing or implementing IT strategies
  • Digital transformation managers and strategists
  • IT service managers aiming to align IT initiatives with business goals
  • Professionals pursuing ITIL 4 Managing Professional or Strategic Leader designations

Course Outline

Day One: Understanding Digital and IT Strategy
  • Overview of ITIL 4 and its strategic context
  • Key concepts of digital and IT strategy
  • The impact of digital disruption on industries and markets
  • Case studies on successful digital transformation
Day Two: Developing a Strategic Vision
  • Aligning digital and IT strategy with business goals
  • Strategic assessment frameworks and tools
  • Crafting a digital strategy vision
  • Identifying and evaluating key strategic drivers
Day Three: Driving Digital Transformation
  • Integrating digital transformation into IT service management
  • Leveraging emerging technologies for strategic advantage
  • Managing cultural change in digital initiatives
  • Building innovation capabilities within teams
Day Four: Leadership and Risk Management
  • Leadership roles in driving IT and digital strategy
  • Strategic risk management and mitigation techniques
  • Scenario planning and decision-making in dynamic environments
  • Governance models for digital transformation projects
Day Five: Implementing and Sustaining Strategy
  • Translating strategy into actionable roadmaps
  • Monitoring and measuring strategic success
  • Case study: Developing and presenting a digital strategy plan
  • Building resilience and adaptability into IT and business operations

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Request In-house