A Highly Interactive Training Course On
Best Practices in Multishift Operations
Achieving Operational Excellence in Multishift Management
Upcoming Sessions
Course Introduction
Operating around the clock through multishift structures is a critical component for organizations seeking high availability, responsiveness, and competitive edge. However, managing 24/7 operations comes with inherent challenges—ranging from employee fatigue and frequent personnel transitions to communication gaps and increased operational risk. The Multishift Operations Training Course addresses these complexities by providing practical tools and strategies used by world-class organizations to drive consistency, performance, and workforce well-being.
This COPEX training course offers a detailed look at the principles behind successful shift-based operations. Participants will gain a clear understanding of best practices in managing rotating shifts, maintaining safety, optimizing throughput, and cultivating leadership within multishift environments. By exploring benchmarked strategies and real-world case studies, the course enables professionals to elevate their operational standards and confidently manage the demands of multishift systems.
Training Objectives
By attending this Multishift Operations Training Course, participants will be able to:
- Identify the core challenges associated with 24/7 multishift operations and recognize their impact on performance and safety
- Develop proactive strategies to mitigate risks and implement structured improvements for round-the-clock environments
- Benchmark operational practices against global standards to identify opportunities for excellence
- Enhance communication systems and leadership capabilities within shift teams
- Evaluate and implement alternative shift schedules that align with organizational goals and employee well-being
- Build effective supervisory practices and cultivate leadership among shift leaders and team heads
Training Methodology
This COPEX training course employs a variety of proven adult learning techniques to maximize engagement, comprehension, and retention. The methodology includes a combination of expert-led presentations, facilitated group discussions, interactive workshops, and case study analysis. Real-life scenarios will be examined to ensure relevance and practical application, while participants are encouraged to share experiences and test new ideas in a collaborative setting. The result is a highly engaging and effective learning experience tailored to the realities of managing multishift operations.
Who should Attend?
This Multishift Operations Training is designed for professionals involved in the planning, execution, and support of shift-based work systems. It is especially beneficial for:
- Operational Managers overseeing continuous production or service delivery
- Shift Supervisors and Team Leaders seeking to improve leadership and communication skills
- Maintenance and Engineering Personnel supporting 24/7 operations
- Professionals from Quality Assurance, Training & Development, and Logistics departments
- HR Personnel involved in employee welfare, scheduling, and performance management within shift environments
Course Outline
- Shift Working Self-Assessment - How does your operation measure up?
- Communication
- Continuity of operation and Consistency of approach
- Benchmarking against world-class operations
- Shift-to-shift handover
- Fatigue and its consequences and other People issues
- Deliver effective management communication to all shifts
- Improve shift leader-team communications
- Develop effective interfaces across shifts
- Best practices for effective shift handover and Start of shift meetings
- Teamwork
- Effective standard operating procedures and Training and developing Shift Teams
- Evolution of the role of supervisor
- Training and developing effective supervisors
- Benchmarking performance of supervisors
- Understanding CI
- Workplace organization, 5S and TPS
- Management visibility/GEMBA
- The body clock and circadian rhythms
- Causes of fatigue & Fatigue Countermeasures
- Ergonomics
- History of shift working
- Alternative Shift Schedules
- Analysis of delegates' shift schedules and issues
- Managing performance
- Dealing with poor performance
- Improving Motivation and Counseling
- Discipline
- Consistency of approach
- Applying the Learning - Group Vision and Action Plan
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
We can customize this
training course for you!
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