An ILM Recognised Training Course
Facilities Management Specialist
The Complete Course on Facilities Management:
A Vital Tool for Operating a Business Successfully
Course Introduction
The British Standards Institution defines Facilities Management as: “The integration of processes within an organization to maintain and develop the agreed services which support and enhance the effectiveness of its core activities.”
Facilities managers are responsible for a wide range of services, including property strategy, space management, communications infrastructure, building maintenance, administration, and contract management. Facilities management encompasses space, infrastructure, people, and organizational needs.
This Facilities Management Specialist training course will cover how to establish, implement, manage, and continuously improve your facilities department to optimize performance within the constraints of cost, effectiveness, and other key factors throughout the facility's lifecycle.
The Facilities Management Specialist training course is designed to enhance delegates’ skills in managing facility staff and corporate assets while reducing workplace risk. As Facilities Management (FM) evolves, this training provides the latest insights into the field, balancing asset performance (functionality, availability, reliability, and safety) and addressing real-world challenges with best practices and practical solutions.
This training course will feature:
- Proper Knowledge of the Basic Principles of Facilities Management
- How to Apply Best Practices According to Several Norms
- Understanding How to Operate and Maintain Facilities as a “Business Within a Business”
- Sharing of Facilities Management Experience
- Insights Regarding Current State of Facilities Management Processes and Possibilities to Improve Them
Training Objectives
By the end of this training course, participants will be able to:
- Understand the Basics of Facilities Management
- Understand How to Draw Up a Preventive Maintenance Concept, Based on Risk
- Develop Strategies to Decide When and What to Outsource
- Understand the Different Types of Contracts
- Identify and Monitor the Facilities Management-Processes Performance
Training Methodology
This COPEX training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.
The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.
Who should Attend?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
- Professionals Who are Responsible for the Management, Operation and Maintenance of Facilities (Buildings, Production Facilities, Utilities, Power and Water Distributions Networks Landscaping, Etc.)
- Professionals Aiming to Update Themselves on the Basic Elements, Best Practices and Implementation Aspects of Facilities Management
Course Outline
- The Facilities Management Process in General
- Facilities Management as a Business Within a Business
- Facilities Phases, Planning and Realization
- Relationship Between Facilities Management and Asset Management
- Facilities Roles, the Current State of Your Facilities Management Processes
- Types of Planning
- Strategic and Annual Planning, Life Cycle Cost Principles
- Budgeting Principles
- Work Planning and Control, Performance Management Regarding the Workflow
- Disaster Recovery Plans
- Maintenance Concepts
- Understanding RISK
- Risk Based Maintenance, the Methodology
- Steps in Developing an Effective & Risk-Based Maintenance Strategy
- Typical Inspection and Maintenance Tasks for Utilities
- What to Outsource and What Not
- Choosing the Right Contractor
- How to Manage This
- Contract Types
- The Contracting Cycle
- Service Level Agreements
- Continuous Improvement
- Target Setting as a Starting Point
- Monitoring Performance: Development and Use of Key Performance Indicators
- The Facilities Management Balanced Scorecard (FMBSC)
- Assessments, Audits and Benchmarking; Practical Exercise in Auditing
- Course Review / Wrap Up
Accreditation



Providers and Associations




Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
- ILM Recognised Certificate for delegates who successfully attend and pass the required assessment
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.


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