In today’s competitive hospitality landscape, providing a unique and memorable guest experience has become a cornerstone of success. This Excellence in Hospitality Management: Creating Memorable Guest Experiences online training course is designed to equip hospitality professionals with the skills, strategies, and tools necessary to excel in service delivery, guest satisfaction, and loyalty-building. Participants will explore the latest trends in hospitality management, gain insights into guest psychology, and learn how to create exceptional experiences that leave a lasting impression. From mastering service excellence to leading high-performing teams and integrating innovative practices, this course offers a comprehensive approach to achieving hospitality success.
With a strong focus on real-world applications, case studies, and interactive learning, participants will leave this course with actionable strategies to implement in their organizations, ensuring they stand out in a competitive market while meeting and exceeding guest expectations.
By the end of this online training course, participants will be able to:
This online training course is suitable to a wide range of professionals but will greatly benefit:
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This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
P.O. Box: 74513, Dubai, UAE
Tel: +971 4 368 6886
Whatsapp: +971 50 106 2750
Email: [email protected]
Tax Registration Number: 100267127700003
