
A Highly Interactive Training Course On
Agency Banking
Risk, Control & Reconciliation
Course Introduction
Agency banking has emerged as a transformative solution in expanding financial inclusion and delivering banking services beyond traditional branch networks. This Agency Banking Training Course offers participants an in-depth exploration of the strategic, operational, and regulatory aspects of agency banking. It covers the design, implementation, and management of agency banking frameworks, empowering financial professionals to drive growth, reduce operational costs, and enhance customer outreach.
Through real-world case studies, industry best practices, and analytical tools, participants will gain a strong foundation in managing agency relationships, ensuring transaction reconciliation, and addressing associated risks. The course is designed to elevate both strategic thinking and practical skills, enabling professionals to contribute to a more resilient and efficient financial ecosystem.
Training Objectives
By the end of this COPEX Agency Banking Training Course, participants will be able to:
- Develop and implement a robust agency banking model
- Identify, assess, and mitigate operational and compliance risks
- Design and apply internal financial models specific to agency banking
- Effectively reconcile transactions within agency banking networks
- Establish and manage sustainable agency relationships
Training Methodology
This COPEX training course applies a combination of proven adult learning techniques to ensure a highly engaging and results-oriented learning experience. These include:
- Expert-led presentations and real-life case studies
- Interactive group discussions and team-based exercises
- Practical application sessions with real-world scenarios
- Risk assessment simulations and reconciliation activities
These methods are structured to enhance learning retention, critical thinking, and practical application in the workplace.
Who should Attend?
This Agency Banking Training Course is tailored for professionals in the financial sector who are involved in strategic planning, operations, compliance, and auditing. It will particularly benefit:
- Accountants looking to expand their understanding of agency banking operations
- Financial Managers seeking strategic insights into banking distribution models
- External Auditors aiming to refine their technical knowledge of compliance in agency banking
- Internal Auditors focused on enhancing risk management and control mechanisms
- Banking professionals seeking to strengthen their practical and technical expertise in emerging banking models
Course Outline
- Introduction and scope of the training program
- Definition of agency banking
- Typical activities
- Prohibitions
- Typical structures
- Agency banking in the world
- Industry analysis
- Risk analysis
- Risk management
- Money laundering
- Consumer protection
- Key roles and responsibilities of financial institution
- Identifying and implementing appropriate controls
- Establishment of agency banking relationship
- Assessment of agents
- Supervision of agents
- Settlement of transactions
- Technology requirements
- Accounting policies
- Reconciliation of transactions
- Management & Financial reporting
- Strategic analysis to determine model and market
- Developing a roadmap for agency banking
- Implementation of best practices
- Practical implementation in the organization
- Conclusion
Providers and Associations



Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

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